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Remote Call Center Representative Jobs in Baltimore, MD

MMC Group LP

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REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

Baltimore, MD · Remote

$18.50 - $21.50/hr

Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - August 26th! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and ...

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Bowie, MD · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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How much do remote call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote call center representative in Baltimore, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Baltimore, MD? The most popular types of Call Center Representative jobs in Baltimore, MD are:
What are popular job titles related to Remote Call Center Representative jobs in Baltimore, MD? For Remote Call Center Representative jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in Baltimore, MD look for? The top searched job categories for Remote Call Center Representative jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Call Center Representative jobs? Cities near Baltimore, MD with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Baltimore, MD as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,020 per year, or $17.8 per hour.

REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

MMC Group LP

Baltimore, MD • Remote

$18.50 - $21.50/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

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Job description

Remote (Work From Home) Customer Service Representatives Needed in Maryland

Start Date - August 26th!


Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and enthusiastic Work from Home (WFH / Remote) Customer Service Representatives (CSRs) in Maryland to join our team! This is your chance to help individuals and families access essential healthcare services.

What We Offer:

Pay: $18.50/hour - Monolingual / $21.50-Bilingual

  • Training: Comprehensive 3-week training from 9:30 am to 6:00 pm EST
  • Shift: Flexible availability between 8:00 am and 6:00 pm EST


Job Overview: As a Remote (Work From Home) CSR, you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility, enrollment for Medicaid, and Qualified Health Plans through the State's Exchange. You'll use the State's eligibility and enrollment portal, CRM software, and other systems to deliver top-notch service to Maryland consumers.

Requirements:

  • BYOD (Bring Your Own Device): Must have your own computer
  • Excellent communication skills in English or Spanish
  • Strong problem-solving abilities and a customer-centric mindset
  • Ability to navigate and utilize various online systems effectively

Why Join Us?

  • Make a positive impact by helping people access essential healthcare services
  • Enjoy the flexibility of working from home
  • Receive comprehensive training to equip you for success
  • Competitive pay with opportunities for growth

If you're passionate about providing exceptional customer service and want to be part of a supportive and dynamic team, we'd love to hear from you!


Apply now to start your journey with us and make a difference in the lives of Maryland residents.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.