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Remote Call Center Quality Assurance Jobs in Bothell, WA

YO AI Labs

Lawyer - Remote

Seattle, WA · Remote

$140 - $350/hr

Contractor Location: Remote - United States Job Overview We are seeking experienced US-based ... Support quality assurance and maintain high standards of accuracy and attention to detail. Required ...

YO AI Labs

Data Privacy Analyst - Remote

Seattle, WA · Remote

$31 - $60/hr

Contractor Location: Remote Job Overview We are seeking experienced Data Privacy Analysts to ... Experience with document review, quality assurance, eDiscovery, or compliance processes. * Strong ...

YO AI Labs

Data Privacy Analyst - Remote

Seattle, WA · Remote

$31 - $60/hr

Contractor Location: Remote Job Overview We are seeking experienced Data Privacy Analysts to ... Experience with document review, quality assurance, eDiscovery, or compliance processes. * Strong ...

YO AI Labs

Hospitalist Physician - Remote

Seattle, WA · Remote

$70 - $100/hr

Remote Job Overview We are seeking experienced Hospitalist Physicians to contribute their medical ... Support quality assurance processes by identifying potential issues and inconsistencies.

YO AI Labs

Hospitalist Physician - Remote

Seattle, WA · Remote

$70 - $100/hr

Remote Job Overview We are seeking experienced Hospitalist Physicians to contribute their medical ... Support quality assurance processes by identifying potential issues and inconsistencies.

YO AI Labs

Medical Auditor - Remote

Seattle, WA · Remote

$50 - $70/hr

Evaluate audit findings using knowledge of academic medical center protocols and industry best ... Quality Assurance * Written & Verbal Communication Preferred Qualifications * 10+ years of ...

YO AI Labs

Medical Auditor - Remote

Seattle, WA · Remote

$50 - $70/hr

Evaluate audit findings using knowledge of academic medical center protocols and industry best ... Quality Assurance * Written & Verbal Communication Preferred Qualifications * 10+ years of ...

YO AI Labs

Document Reviewer - Remote

Seattle, WA · Remote

$30 - $60/hr

Quality Assurance * Written Communication Preferred Qualifications * Experience reviewing sensitive, confidential, or regulated documents. * Strong understanding of PII handling and data privacy ...

YO AI Labs

Document Reviewer - Remote

Seattle, WA · Remote

$30 - $60/hr

Quality Assurance * Written Communication Preferred Qualifications * Experience reviewing sensitive, confidential, or regulated documents. * Strong understanding of PII handling and data privacy ...

The Select Group

Data Quality Analyst

Tukwila, WA · On-site +1

Data Governance & Quality Consultant Seattle, WA / Remote We are seeking a Data Governance ... Experience: 3+ years in Data QA, Governance, or Engineering, ideally within Financial Services.

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All JobsCall Center Quality Assurance JobsRemote Call Center Quality Assurance JobsRemote Call Center Quality Assurance Jobs in Bothell, WA

Remote Call Center Quality Assurance information

See Bothell, WA salary details

$13

$26

$44

How much do remote call center quality assurance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote call center quality assurance in Bothell, WA is $26.26, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $26.88 per hour, depending on experience, location, and employer.

What is a remote call center quality assurance?

A Remote Call Center Quality Assurance (QA) job involves monitoring and evaluating customer service interactions to ensure they meet company standards. QA specialists assess call quality, agent performance, compliance with scripts, and adherence to company policies. They provide feedback, coaching, and reports to improve service quality and customer satisfaction. This role is typically performed remotely, using call recordings and quality monitoring software. Strong analytical skills and attention to detail are essential for success in this position.

What does a typical day look like for someone in remote call center quality assurance?

On a typical day, someone in Remote Call Center Quality Assurance reviews a sample of recorded or live customer calls, scores them based on established criteria, and documents detailed feedback for individual agents and team leaders. Duties also include identifying patterns or trends in performance, creating reports for management, and occasionally leading training sessions or calibration meetings to ensure consistent standards. Collaboration with supervisors and agents is common, often conducted via virtual meetings and shared platforms. Regular communication helps address issues quickly and supports continuous improvement. This structured workflow enables QA professionals to maintain high service quality, even while working remotely.

What are the key skills and qualifications needed to thrive in remote call center quality assurance?

To excel as a Remote Call Center Quality Assurance professional, you need expertise in monitoring and evaluating customer interactions, a solid understanding of call center metrics, and familiarity with quality assurance methodologies. Comfort with QA software, CRM platforms, and call recording systems—often alongside relevant certifications like COPC or Six Sigma—is highly beneficial. Strong analytical abilities, attention to detail, and excellent verbal and written communication make candidates stand out. These skills ensure accurate evaluations, constructive feedback, and continuous improvement of customer service standards in a virtual environment.

What are the most commonly searched types of Call Center Quality Assurance jobs in Bothell, WA?

The most popular types of Call Center Quality Assurance jobs in Bothell, WA are:

What job categories do people searching Remote Call Center Quality Assurance jobs in Bothell, WA look for?

The top searched job categories for Remote Call Center Quality Assurance jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Remote Call Center Quality Assurance jobs?

Cities near Bothell, WA with the most Remote Call Center Quality Assurance job openings:

Remote Call Center Quality Assurance jobs near you
Infographic showing various Remote Call Center Quality Assurance job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $54,612 per year, or $26.3 per hour.

Lawyer - Remote

YO AI Labs

Seattle, WA • Remote

$140 - $350/hr

Full-time

Posted 16 days ago

Job description

Lawyer

Job Type: Contractor
Location: Remote – United States

Job Overview

We are seeking experienced US-based Lawyers to contribute their legal expertise to an innovative AI-focused project. The role involves conducting legal research and analysis, drafting and reviewing legal content, evaluating AI-generated outputs, and providing expert feedback to improve accuracy and quality.

No prior AI experience is required.

Key Responsibilities
  • Conduct comprehensive legal analysis across a range of US law topics.
  • Perform in-depth legal research to support project requirements and ensure accurate information.
  • Draft, review, and edit legal documents, including memoranda, opinions, contracts, and related materials.
  • Evaluate legal content for accuracy, clarity, completeness, and legal reasoning.
  • Provide structured feedback to improve legal content and AI-generated outputs.
  • Identify errors, inconsistencies, ambiguities, and potential legal issues.
  • Collaborate with remote, multidisciplinary teams on complex legal scenarios.
  • Support quality assurance and maintain high standards of accuracy and attention to detail.
Required Qualifications
  • Active license to practice law in the United States.
  • Strong academic and professional credentials.
  • Experience at a top-tier US law firm is preferred.
  • Proven expertise in legal research, analysis, and drafting.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and critical-thinking abilities.
  • Experience reviewing and evaluating legal content.
  • Ability to work independently and collaborate effectively in a remote environment.
Preferred Qualifications
  • Experience across multiple areas of US law.
  • Experience with legal content review or quality assurance.
  • Familiarity with rubric-based evaluation of legal documents is a plus.
  • Interest in legal technology, AI, or emerging technologies is a plus.
  • Demonstrated commitment to accuracy, precision, and legal best practices.