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Remote Call Center Outsourcing Jobs (NOW HIRING)

Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing ...

MCI Military Recruitment

$14/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Military Recruitment

$14/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Military Recruitment

$14/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

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Remote Call Center Outsourcing information

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How much do remote call center outsourcing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote call center outsourcing in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote call center outsourcing, and why are they important?

To thrive in remote call center outsourcing, you need strong communication skills, problem-solving abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Standout professionals exhibit patience, active listening, and adaptability to handle diverse customer needs and remote work challenges. These skills ensure efficient issue resolution, high customer satisfaction, and seamless remote team collaboration.

What is the difference between Remote Call Center Outsourcing vs Remote Customer Service Representative?

AspectRemote Call Center OutsourcingRemote Customer Service Representative
CredentialsTypically requires business agreements, vendor management skillsRequires customer service skills, sometimes certifications like CPR or product training
Work EnvironmentManaged by outsourcing company, often multiple clientsIndividual remote setup, working directly for a company
Employer & Industry UsageBusinesses outsource to third-party providersCompanies hire directly to handle customer inquiries
Search & Comparison IntentFocuses on outsourcing services, vendor selectionFocuses on individual job roles, employment opportunities

Remote Call Center Outsourcing involves contracting third-party providers to handle customer interactions, often managing multiple clients. In contrast, a Remote Customer Service Representative is an individual employee working remotely for a specific company. While both roles require strong communication skills, outsourcing emphasizes vendor management and business relationships, whereas customer service reps focus on direct customer support.

What is remote call center outsourcing?

Remote call center outsourcing is the practice of hiring a third-party company, often located in a different region or country, to handle customer service, technical support, or sales calls on behalf of a business. These call center agents work remotely, using internet-based communication tools to interact with customers. Outsourcing can help companies reduce operational costs, access a wider talent pool, and provide 24/7 support to clients. It also allows businesses to focus on their core activities while ensuring that customer inquiries are handled professionally.

What are some common challenges faced when working in a remote call center outsourcing role, and how can they be effectively managed?

One common challenge in remote call center outsourcing roles is maintaining clear and consistent communication with both customers and team members due to physical separation. This can be managed by utilizing reliable communication tools, participating in regular virtual meetings, and following established protocols for sharing information. Another challenge is staying motivated and productive while working from home, which can be addressed by creating a dedicated workspace, setting daily goals, and leveraging support from supervisors and peers. Adapting to different client requirements and time zones is also common, but strong organizational skills and flexibility make it manageable.
More about Remote Call Center Outsourcing jobs
What cities are hiring for Remote Call Center Outsourcing jobs? Cities with the most Remote Call Center Outsourcing job openings:
What states have the most Remote Call Center Outsourcing jobs? States with the most job openings for Remote Call Center Outsourcing jobs include:
What job categories do people searching Remote Call Center Outsourcing jobs look for? The top searched job categories for Remote Call Center Outsourcing jobs are:
Remote Call Center Outsourcing jobs near you
Infographic showing various Remote Call Center Outsourcing job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 18% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Remote Call Center Recruiter

Remote Call Center Recruiter

US Service Animals

Mandeville, LA • Remote

$35K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Call Center Recruiter (High-Volume Hiring)

💼 Full-Time | Remote

💰 Pay: $35,000-$50,000/year (based on experience)

🕒 Schedule: 40h weekly

📍 Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN)

About the Role

SAPS LLC is hiring a Call Center Recruiter to support our growing remote operations team. In this role, you’ll manage high-volume hiring for call center positions, ensuring we attract, assess, and onboard top talent who align with our mission and performance standards.

What You’ll Do

• Manage full-cycle recruiting for call center roles (sourcing to offer)

• Review applications and conduct initial candidate screenings

• Schedule and coordinate interviews with hiring managers

• Communicate with candidates via phone, email, and messaging platforms

• Maintain accurate candidate records in the applicant tracking system

• Ensure a positive candidate experience throughout the hiring process

• Meet weekly hiring targets and time-to-fill goals

Minimum Requirements

• 1+ year of recruiting experience (call center or high-volume hiring preferred)

• Strong communication and interpersonal skills

• Ability to manage multiple roles and candidates simultaneously

• Detail-oriented with strong organizational skills

• Comfortable working in a fast-paced, metrics-driven environment

• Reliable internet and distraction-free workspace

Why Join Us

• Fully remote, full-time position

• Opportunity to directly impact company growth and team success

• Fast-paced, collaborative recruiting environment

• Mission-driven work supporting service dog owners and communities

Benefits

• Health, Dental, Vision, Disability, and Life Insurance

• Paid Time Off

• 401(k) Match

• Employee Assistance Program

Hiring Process

Applicants must complete an assessment through Test Gorilla prior to interviews.

Apply