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Remote Call Center Manager Jobs in Provo, UT (NOW HIRING)

Embedded Insurance

Fulfillment Specialist

Park City, UT · Remote

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... volume call-center experience preferred). * Strong communication and persuasion skills ... Ability to thrive in a fast-paced, fully remote environment, managing a full pipeline effectively.

Embedded Insurance

Fulfillment Specialist

Park City, UT · Remote

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... volume call-center experience preferred). * Strong communication and persuasion skills ... Ability to thrive in a fast-paced, fully remote environment, managing a full pipeline effectively.

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This is NOT just another call center job... apply today to become a part of our amazing company and ... Engage proactively with your manager and team through one-on-ones, team meetings, and chats ...

Five Star Solutions

Outbound/Inbound Rep (M-F)

Provo, UT · Remote

$14/hr

This is not a highly scripted call center position. You will need to think on your feet, ask ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...

1-800 Contacts

Customer Success Advocate

Draper, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

This is NOT just another call center job... apply today to become a part of our amazing company and ... Engage proactively with your manager and team through one-on-ones, team meetings, and chats ...

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

This is NOT just another call center job... apply today to become a part of our amazing company and ... Engage proactively with your manager and team through one-on-ones, team meetings, and chats ...

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance ... center environments handling inbound call is required. Outbound call experience is preferred.

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Showing results 21-40

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Provo, UT

Remote Call Center Manager information

See Provo, UT salary details

$27.9K

$60.4K

$103.6K

How much do remote call center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote call center manager in Provo, UT is $60,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Provo, UT?

The most popular types of Remote Call Center jobs in Provo, UT are:

What are popular job titles related to Remote Call Center Manager jobs in Provo, UT?

For Remote Call Center Manager jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Provo, UT look for?

The top searched job categories for Remote Call Center Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Call Center Manager jobs?

Cities near Provo, UT with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Provo, UT as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,098 per year, or $29.4 per hour.

Bilingual Remote Collections Agents (UT, 9/7 Start)

Progressive Leasing

Draper, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our mission is achieved!

This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah. Your application will not be considered if you do not meet this requirement.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!

YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.

YOUR DAY-TO-DAY:

  • Responsible for outbound and inbound calls, collecting on accounts that are past due

  • Provide top tier support and service to our customers

THE DETAILS:

  • Start Date: Monday, September 7, 2026

  • Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required

  • Full Time Shifts Available: Monday through Friday, 11:30AM-8:00PM

  • Saturdays Required: 6:30AM-3:00PM

  • Compensation: $17.00/HR + BONUS

  • Verified Spanish fluency will receive a 5% hourly pay increase

  • After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: https://app.ribbon.ai/interview/5cd22534?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU'LL BRING:

  • Fluency in both English and Spanish (required)

  • Customer Service and prior collections experience with impeccable interpersonal skills

  • Excellent verbal and written communication skills

  • Computer and typingliteracy/proficiency,working with multiple software applications/screens simultaneously

  • Phone experience in a customer service/call center environment

  • High school diploma or GED equivalent, must also be 18 years or older

  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

  • Other qualified experience can include call center, sales, retention, resolution, debt recovery, delinquency, negotiations, repossessions

REQUIREMENTS FOR WORK FROM HOME:

  • You must be located within a 60-mile radius of Draper, UT

  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)

  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

WE OFFER:

  • Competitive Compensation

  • Full Health Benefits;Medical/Dental/Vision/LifeInsurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Hours

  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job required equipment and services

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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