ZipRecruiter

Log In

2

Remote Call Center Manager Jobs in Provo, UT (NOW HIRING)

Extra Space

Call Center Sales Team Lead

Midvale, UT · On-site +1

Performs day-to-day call center team management functions, while focusing on building an engaged ... Manages a sales team of both in-office and remote agents to meet target department KPIs. * Builds a ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Provo, UT

Remote Call Center Manager information

See Provo, UT salary details

$27.9K

$60.4K

$103.6K

How much do remote call center manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote call center manager in Provo, UT is $60,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Provo, UT? The most popular types of Remote Call Center jobs in Provo, UT are:
What are popular job titles related to Remote Call Center Manager jobs in Provo, UT? For Remote Call Center Manager jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Provo, UT look for? The top searched job categories for Remote Call Center Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Call Center Manager jobs? Cities near Provo, UT with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Provo, UT as of July 2026, with employment types broken down into 77% Full Time, 11% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,384 per year, or $29 per hour.
General Call Center Positions

General Call Center Positions

1-800 Contacts

Draper, UT • On-site, Remote

$12 - $15/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Join our rockstar team at 1-800 Contacts!
Are you ready to make a difference in an industry that's all about empowering people to see clearly? At SeekWell (parent company of 1-800 Contacts, The Framery and Luna), we're always on the lookout for passionate, innovative individuals who thrive helping others and want to be part of a company that truly puts the customer first.
We are currently not hiring but are continuously accepting resumes for our Customer Department. If you think you're a great fit, submit your application!
What to expect after you apply
While we'd love to connect with everyone, due to the volume of applications we receive, we'll only reach out if we feel your skills and experience are a strong match for the role. We appreciate your understanding and encourage you to keep an eye on future opportunities with us-you could be the perfect fit for another position down the road!
Who we are
At SeekWell, our goal is simple: make it easier for people to access the vision care they need. For almost 30 years, 1-800 Contacts has led the charge with legendary, award-winning service, and we're continuing that legacy through innovation, top-notch products, and businesses that make customers cheer.
We're proud to be backed by KKR, one of the world's largest private equity firms, but it's our people who make us great.
Why you'll love us
For over 30 years, 1-800 Contacts has excelled in simplifying the process of getting contact lenses, while making it affordable and hassle-free. AND, we empower our team to make it happen-without jumping through hoops or asking for permission. Our employees rave about our culture, our commitment to customer satisfaction, and how every day brings a new opportunity to WOW someone.
This isn't your average call center job; it's a career where you can thrive, grow, and be part of a winning team.
Sound like you? Apply now, and let's see if we're a perfect fit
Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
*For remote hourly applicants to be considered, you must live in one of the following approved states: Utah, Texas, North Carolina
It is anticipated this position will have a salary within the range listed below, depending on the candidate's qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.
United States Remote Hourly Range
$12-$15 USD

Apply