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Remote Call Center Manager Jobs in Alabama (NOW HIRING)

Alabama One Credit Union

Contact Center Agent I

Tuscaloosa, AL · On-site +1

$14.50 - $19.75/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... High School Diploma or GED and previous customer service or call center experience are required.

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Dothan, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

TransPerfect

This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... remote) covering interpretation techniques, note-taking, memory retention, call management, and ...

First American

$85K - $113K/yr

What We Do Leadership position that directs and manages the day-to-day operations of a Production Center in the organization's title production operations. Essential Functions * Directs and manages ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Alabama

Remote Call Center Manager information

See Alabama salary details

$26.7K

$57.9K

$99.3K

How much do remote call center manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote call center manager in Alabama is $57,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Alabama?

The most popular types of Remote Call Center jobs in Alabama are:

What are popular job titles related to Remote Call Center Manager jobs in Alabama?

For Remote Call Center Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Alabama look for?

The top searched job categories for Remote Call Center Manager jobs in Alabama are:

What cities in Alabama are hiring for Remote Call Center Manager jobs?

Cities in Alabama with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Alabama as of August 2026, with employment types broken down into 82% Full Time, 8% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,858 per year, or $27.8 per hour.

Catering Call Center- Fully Remote

Taziki's Mediterranean Cafe

AL • On-site, Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

You must live in Birmingham, AL
Benefits Offered | Wage Information
  • No late nights, no early mornings!
  • Flexible Schedule!
  • Great Environment!
  • The option to get paid daily!

Plus, once you're eligible:
  • Medical, Dental, Vision, and Disability Insurance options!
  • Paid Time Off potential!
  • 401k program with employer match!

We get it - you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need!
To be eligible for an interview, you must complete the application as well as complete the survey below
Job Summary:
  • Be a Taziki's Ambassador to customers for our service, our menu, our story, and our culture
  • Ensure you are providing best in class customer service and experience to all of our guests
  • Tracking catering issues and following up with customers as needed
  • Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
  • Efficiently handle a high volume of incoming calls
  • Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
  • Maximize store delivery schedules for efficiency

Qualifications:
  • Must be 21 years of age
  • Flexible schedule
  • Energetic
  • Prior food service experience preferred
  • Leadership, guest service, and verbal communication skills with guests/team members
  • Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
  • Demonstrate sound decision-making and problem-solving skills

All Employees Must:
  • Understand and abide by all company standards and policies (provided in your handbook)

Your Working Conditions/ Hours:
  • Monday - Friday
  • 8am - 5pm (times may vary slightly)

Your Physical Requirements:
(with or without a reasonable accommodation)
  • Standing
  • Walking
  • Reaching
  • Carrying/ Lifting up to 30 pounds

Taziki's is an Equal Opportunity Employer
This is a remote position.
Compensation: $16.00 - $18.00 per hour
Taziki's Café is a fast-casual restaurant brand with 110 locations in 18 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!
We get it - you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need!
Our Values are at the heart of all we do
Create CONNECTION: Be Caring & Engaging
Embrace CHALLENGE: Be Passionate & Urgent
Foster COLLABORATION: Be Respectful & Responsible
Prioritize DETAILS: Be Teachable & Disciplined
Stay FRESH: Be Intentional & Innovative
Taziki's Cafe is an Equal Opportunity Employer.

Apply