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Entry Level Remote Call Center Jobs in Alabama (NOW HIRING)

MCI Careers

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representative s to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

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Entry Level Remote Call Center information

See Alabama salary details

$9

$16

$22

How much do entry level remote call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level remote call center in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is an entry level remote call center job?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

What are the key skills and qualifications needed to thrive as an entry level remote call center representative?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the most commonly searched types of Remote Call Center jobs in Alabama?

The most popular types of Remote Call Center jobs in Alabama are:

What are popular job titles related to Entry Level Remote Call Center jobs in Alabama?

For Entry Level Remote Call Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Call Center jobs in Alabama look for?

The top searched job categories for Entry Level Remote Call Center jobs in Alabama are:

Entry Level Remote Call Center jobs near you
Infographic showing various Entry Level Remote Call Center job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Remote Call Center Sales Representative

MCI Careers

Remote

$7.25 - $11.50/hr

Full-time

Re-posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make outbound calls to prospective customers and follow up on leads.
  • Present and sell company products and services to new and existing customers.
  • Achieve daily, weekly, and monthly sales targets.
  • Maintain a high level of product knowledge to effectively address customer needs.
  • Record all sales activities and customer interactions in the CRM system.
  • Provide feedback to management on customer trends and market conditions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High School Diploma/GED
  • 1-2 years of sales experience, preferably in a call center or remote setting.
  • Strong persuasive and negotiation skills.
  • Self-motivated with a results-oriented mindset.
  • Excellent communication and interpersonal abilities.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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