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Entry Level Remote Call Center Jobs in Alabama (NOW HIRING)

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

Taziki's Mediterranean Cafe

Catering Call Center- Fully Remote

AL · On-site +1

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery ... Carrying/ Lifting up to 30 pounds Taziki's is an Equal Opportunity Employer This is a remote ...

Rebuilt

Remote-Real Estate Investment Representative

Birmingham, AL · On-site +1

$15 - $18.75/hr

  • Medical

  • Retirement

  • PTO

Simply put, our Remote-Real Estate Investment Representative are the dealmakers of Rebuilt. You own ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...

Nttlimited

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required experience: * Entry level experience in call center routing technologies, voice over IP ... providing remote support in Data Center technologies. * Entry level experience in relevant ...

New

TransPerfect

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

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All JobsCall Center JobsEntry Level Remote Call Center JobsEntry Level Remote Call Center Jobs in Alabama

Entry Level Remote Call Center information

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How much do entry level remote call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level remote call center in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is an entry level remote call center job?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

Can I be an entry level remote call center agent without experience?

Entry level remote call center agent positions typically do not require prior experience, as they often provide training on customer service skills and company systems. Basic communication skills, a quiet work environment, and familiarity with computers are usually sufficient to start in this role.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the key skills and qualifications needed to thrive as an entry level remote call center representative?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.

What are the most commonly searched types of Remote Call Center jobs in Alabama?

The most popular types of Remote Call Center jobs in Alabama are:

What are popular job titles related to Entry Level Remote Call Center jobs in Alabama?

For Entry Level Remote Call Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Call Center jobs in Alabama look for?

The top searched job categories for Entry Level Remote Call Center jobs in Alabama are:

Entry Level Remote Call Center jobs near you
Infographic showing various Entry Level Remote Call Center job openings in Alabama as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Remote Call Center Representative

MCI Military Recruitment

Phenix City, AL • Remote

$14/hr

Full-time

Re-posted 27 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers