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Remote Call Center Directv Jobs in California (NOW HIRING)

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and ... Ability to work independently in a remote environment * Professional demeanor with strong attention ...

VOLT

Remote Inbound Insurance Representatives

Sacramento, CA · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you! As an Inbound Insurance Representative, you will:

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Remote Call Center Directv information

What is a remote call center DirecTV job?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

What skills and qualifications are needed to thrive as a remote call center representative for DirecTV?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are common challenges faced by remote call center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

What are the most commonly searched types of Call Center Directv jobs in California?

The most popular types of Call Center Directv jobs in California are:

What are popular job titles related to Remote Call Center Directv jobs in California?

For Remote Call Center Directv jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Directv jobs in California look for?

The top searched job categories for Remote Call Center Directv jobs in California are:

What cities in California are hiring for Remote Call Center Directv jobs?

Cities in California with the most Remote Call Center Directv job openings:

Remote Call Center Directv jobs near you

Inside Sales Agent - Call Center Remote

NVISION Eye Centers

Aliso Viejo, CA • Remote

$21 - $25/hr

Full-time

Posted 2 days ago

New

Job description

NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, weprovidethe best patient experiencethrough the use ofthe latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctorsreferringtheir patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors’ #1 Choice®. 

We’re looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward lifechanging vision correction procedures. This role is ideal for someone who loves connecting with people, thrives in a fastpaced environment, and knows how to turn meaningful conversations into scheduled appointments. 

You’ll serve as the first impression for prospective patients educating, supporting, and motivating them to take the next step in their vision journey. The right candidate is persuasive without being pushy, empathetic without losing focus, and confident in leading consultative sales conversations from first inquiry to booked consultation. 

Hourly rate is $21 - $25 per hour with incentive compensation potential.

This is a remote position; however you must be located in one of the states we operate in: California, Arizona, Oregon, Nevada, Texas or Utah.


  • Engage prospective patients with enthusiasm, confidence, and professionalism from the very first call 
  • Convert inbound inquiries into scheduled consultations through consultative conversation and relationship building 
  • Educate patients on procedures, financing options, and the NVISION experience in a clear, compelling way 
  • Overcome objections and help hesitant callers feel confident moving forward 
  • Deliver a concierge level experience that exceeds expectations 
  • Make outbound follow-up calls to reengage prospective patients and maximize conversions 
  • Build trust while representing our surgeons and clinical teams with professionalism 
  • Use empathy and sound judgment when assisting anxious or upset callers 
  • Accurately schedule appointments across multiple clinic locations 
  • Collaborate with clinic teams to support patient retention and satisfaction 
  • Maintain strong product knowledge and stay informed on offerings and processes 
  • Meet and exceed performance metrics related to conversion, booking, and patient satisfaction 

  • 2+ years of sales or customer engagement experience (inside sales, retail, real estate, appointment setting, hospitality, or similar) 
  • Proven ability to influence conversations and convert opportunities into appointments or sales 
  • Excellent verbal communication skills with confidence and professionalism 
  • Competitive, goal-oriented mindset with a strong work ethic 
  • Ability to multitask and perform in a fastpaced environment 
  • Strong emotional intelligence and ability to connect quickly 
  • Experience in healthcare, aesthetics, elective procedures, or ophthalmology is a plus 
  • Bilingual English/Spanish is a plus

USD $21.00/Hr.
USD $25.00/Hr.

Apply