ZipRecruiter

Log In

2

Remote Call Center Directv Jobs in California (NOW HIRING)

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities: * Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ...

USA North 811

Damage Prevention Specialist

Concord, CA · On-site +1

$21 - $30/hr

... remote call center team. As a representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering top-notch service. USA North ...

next page

Showing results 1-20

All JobsRemote Call Center Directv JobsRemote Call Center Directv Jobs in California

Remote Call Center Directv information

How to make 2000 a week working from home?

Remote Call Center Representatives at DirecTV can earn around $15 to $20 per hour, which can total approximately $600 to $800 weekly for full-time work. To reach $2000 weekly, agents often work additional hours, earn performance bonuses, or handle high-volume periods, requiring strong communication skills and familiarity with customer service tools.

How much do you make working for DIRECTV?

As a remote call center representative for DIRECTV, employees typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some roles may also include performance bonuses or commissions, with full-time positions often offering benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative for DirecTV, and why are they important?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are Remote Call Center DirecTV jobs?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

Does DIRECTV offer a talking remote?

As a remote call center representative for DIRECTV, you may assist customers with questions about their remote controls. DIRECTV offers voice-enabled remotes that allow users to control their TV and search for content using voice commands, which can be considered a talking remote. Training on these features is typically provided to support customer inquiries effectively.

What are some common challenges faced by Remote Call Center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

How do I get my remote to work with DIRECTV?

As a remote support specialist for DIRECTV, ensure the remote is properly paired with the receiver by pressing and holding the MUTE and SELECT buttons simultaneously until the LED blinks. Confirm the batteries are fresh and the remote is within range, then follow the on-screen pairing instructions or use the remote setup menu to reprogram the device if needed.
What are the most commonly searched types of Call Center Directv jobs in California? The most popular types of Call Center Directv jobs in California are:
What are popular job titles related to Remote Call Center Directv jobs in California? For Remote Call Center Directv jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Directv jobs in California look for? The top searched job categories for Remote Call Center Directv jobs in California are:
What cities in California are hiring for Remote Call Center Directv jobs? Cities in California with the most Remote Call Center Directv job openings:
Remote Call Center Directv jobs near you
Part Time REMOTE Call Center Agent

Part Time REMOTE Call Center Agent

Apexchat

San Ramon, CA • On-site, Remote

$11 - $12/hr

Part-time

Posted 15 hours ago

Job description

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

Apply