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Remote Call Center Coach Jobs in Chicago, IL (NOW HIRING)

Loyal Benefit Group

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Remote Life Insurance Agent -Free Live Transfer Leads + Traininig

Chicago, IL · Remote

$60K - $120K/yr

  • PTO

Live Coaching * Daily Group & 1 on 1 Training * Remote Call Center / Zoom Room * Opportunities for Career Advancement and Growth(Management, Medicare Sales, Ancillary, Mortgage Protection) * Custom ...

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... Determine call center operational strategies by conducting needs assessments, performance reviews ...

Urgent

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... Determine call center operational strategies by conducting needs assessments, performance reviews ...

Urgent

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an ... We are looking for a diagnostic expert with advanced knowledge of Recreational Vehicle (RV) coach ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an ... We are looking for a diagnostic expert with advanced knowledge of Recreational Vehicle (RV) coach ...

eFinancial

(Remote) Licensed Life Insurance Sales Representative

IL · On-site +1

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call-center sales experience who are ready to focus on closing business instead of chasing leads ... Coachable mindset with willingness to adapt and improve * Comfortable navigating multiple systems ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Coach JobsRemote Call Center Coach JobsRemote Call Center Coach Jobs in Chicago, IL

Remote Call Center Coach information

See Chicago, IL salary details

$14

$25

$37

How much do remote call center coach jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote call center coach in Chicago, IL is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.26 per hour, depending on experience, location, and employer.

What is a remote call center coach?

A Remote Call Center Coach is a professional who works from a remote location to train, mentor, and support call center agents. Their primary responsibilities include monitoring calls, providing feedback, conducting training sessions, and helping agents improve their communication and customer service skills. They use various tools and software to assess performance and ensure that quality standards are met, all while working outside of the traditional office environment.

What skills and qualifications are needed to thrive as a remote call center coach?

To thrive as a Remote Call Center Coach, you need expertise in customer service standards, coaching methodologies, and call center operations, often supported by experience in call center environments or relevant certifications. Familiarity with call recording software, quality assurance tools, and performance management systems is typically required. Strong communication, leadership, and motivational skills help you effectively mentor agents and foster a positive remote team culture. These skills are crucial for driving agent performance, ensuring consistent service quality, and supporting organizational goals in a virtual setting.

How does a remote call center coach support team performance and development in a virtual environment?

As a Remote Call Center Coach, you play a crucial role in supporting agent performance by providing regular feedback, conducting virtual training sessions, and monitoring key performance metrics. Communication is often managed through video calls, chat platforms, and shared documentation, which requires adaptability and strong digital fluency. You will collaborate closely with supervisors and quality assurance teams to identify skill gaps and design targeted coaching plans. Success in this role involves fostering a positive, engaging virtual environment where agents feel supported despite being physically apart.

What is the difference between Remote Call Center Coach vs Remote Customer Service Supervisor?

AspectRemote Call Center CoachRemote Customer Service Supervisor
CredentialsCustomer service experience, coaching skillsCustomer service experience, leadership skills
Work EnvironmentHome-based, coaching agentsHome-based or office, overseeing teams
Employer & IndustryCall centers, customer support firmsCall centers, customer support departments
Search & Comparison IntentFocus on coaching and training rolesFocus on team management roles

The main difference is that a Remote Call Center Coach primarily trains and mentors agents to improve performance, while a Remote Customer Service Supervisor manages teams, handles escalations, and oversees daily operations. Both roles require customer service experience, but the Coach emphasizes skill development, whereas the Supervisor focuses on team leadership and operational management.

What are popular job titles related to Remote Call Center Coach jobs in Chicago, IL?

For Remote Call Center Coach jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Coach jobs in Chicago, IL look for?

The top searched job categories for Remote Call Center Coach jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Call Center Coach jobs?

Cities near Chicago, IL with the most Remote Call Center Coach job openings:

Remote Call Center Coach jobs near you
Infographic showing various Remote Call Center Coach job openings in Chicago, IL as of August 2026, with employment types broken down into 76% Full Time, 7% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,004 per year, or $25.5 per hour.

Call Center Sales Representative

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Contractor

Re-posted 11 days ago

Job description

As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include:

  • Making outbound and/or handling inbound sales calls with potential and existing customers
  • Presenting products and services clearly, confidently, and persuasively
  • Identifying customer needs and recommending appropriate solutions
  • Meeting or exceeding individual and team sales goals
  • Addressing customer questions and objections to close sales effectively
  • Maintaining detailed and accurate records of customer interactions and sales activity
  • Staying up to date on product offerings, promotions, and sales strategies
  • Collaborating with teammates and sharing insights to continuously improve sales performance

Requirements

We're looking for highly motivated individuals with a sales-driven mindset and strong communication skills. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A confident, professional phone presence and strong interpersonal skills
  • A positive attitude with the ability to handle rejection and stay motivated
  • The ability to work independently in a distraction-free home office
  • Previous sales or call center experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

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