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Remote Call Center Coach Jobs in Tennessee (NOW HIRING)

Rebuilt

Remote-Real Estate Investment Representative

Knoxville, TN · On-site +1

$15.25 - $19/hr

  • Medical

  • Retirement

  • PTO

A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ... A coachable mindset * Personal drive to succeed along with a dislike for failure * A love of ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

  • Medical

  • PTO

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site +1

  • Medical

  • PTO

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

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All JobsCall Center Coach JobsRemote Call Center Coach JobsRemote Call Center Coach Jobs in Tennessee

Remote Call Center Coach information

What is a remote call center coach?

A Remote Call Center Coach is a professional who works from a remote location to train, mentor, and support call center agents. Their primary responsibilities include monitoring calls, providing feedback, conducting training sessions, and helping agents improve their communication and customer service skills. They use various tools and software to assess performance and ensure that quality standards are met, all while working outside of the traditional office environment.

What skills and qualifications are needed to thrive as a remote call center coach?

To thrive as a Remote Call Center Coach, you need expertise in customer service standards, coaching methodologies, and call center operations, often supported by experience in call center environments or relevant certifications. Familiarity with call recording software, quality assurance tools, and performance management systems is typically required. Strong communication, leadership, and motivational skills help you effectively mentor agents and foster a positive remote team culture. These skills are crucial for driving agent performance, ensuring consistent service quality, and supporting organizational goals in a virtual setting.

How does a remote call center coach support team performance and development in a virtual environment?

As a Remote Call Center Coach, you play a crucial role in supporting agent performance by providing regular feedback, conducting virtual training sessions, and monitoring key performance metrics. Communication is often managed through video calls, chat platforms, and shared documentation, which requires adaptability and strong digital fluency. You will collaborate closely with supervisors and quality assurance teams to identify skill gaps and design targeted coaching plans. Success in this role involves fostering a positive, engaging virtual environment where agents feel supported despite being physically apart.

What is the difference between Remote Call Center Coach vs Remote Customer Service Supervisor?

AspectRemote Call Center CoachRemote Customer Service Supervisor
CredentialsCustomer service experience, coaching skillsCustomer service experience, leadership skills
Work EnvironmentHome-based, coaching agentsHome-based or office, overseeing teams
Employer & IndustryCall centers, customer support firmsCall centers, customer support departments
Search & Comparison IntentFocus on coaching and training rolesFocus on team management roles

The main difference is that a Remote Call Center Coach primarily trains and mentors agents to improve performance, while a Remote Customer Service Supervisor manages teams, handles escalations, and oversees daily operations. Both roles require customer service experience, but the Coach emphasizes skill development, whereas the Supervisor focuses on team leadership and operational management.

What are popular job titles related to Remote Call Center Coach jobs in Tennessee?

For Remote Call Center Coach jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Coach jobs in Tennessee look for?

The top searched job categories for Remote Call Center Coach jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Call Center Coach jobs?

Cities in Tennessee with the most Remote Call Center Coach job openings:

Remote Call Center Coach jobs near you
Infographic showing various Remote Call Center Coach job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 3% Part Time, and 13% Contract. Highlights an 3% In-person, and 97% Remote job distribution.

Remote-Real Estate Investment Representative

Rebuilt

Knoxville, TN • On-site, Remote

$15.25 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

About Rebuilt:
Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just secured a $65M Series A investment to fuel their expansion. We are looking to continue our geographic growth, increase our presence in established markets, and integrate relevant product offerings such as private lending, title & escrow, and property management. Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions.
About Your Role:
Simply put, our Remote- Real Estate Investment Representative are the dealmakers of Rebuilt. You own the property acquisition's role in your market by talking directly with dozens of sellers every week through scheduled appointments and thousands of in bound leads in our pipeline.
  • Running dozens of virtual and in-person appointments every week with property sellers
  • Negotiating the price and terms of our property acquisitions
  • Fielding calls from potential buyers and sellers in your market
  • Following up and nurturing warm real estate leads
  • Showing our deals to local investors
  • Networking and finding your own organic property leads with the backing of our training and proven methodology
  • Building strong relationships with local investors in your market through meet ups, networking events, lunch and learns, and more

How Rebuilt Invests in Your Success:
  • Base salary with uncapped commissions
  • Mileage reimbursement, paid time off, health care and 401k match
  • Access to our network of over 100,000 investors across the country
  • Industry-leading acquisitions platform and best in class real estate technology
  • A full-time call center in Nashville that pre-qualifies leads and sets your appointments.
  • A robust business development center devoted to your outbound lead generation
  • Vigorous onboarding through our Rebuilt University curriculum
  • Personalized one-on-one training and mentorship offered continuously.
  • Opportunities for advancement and company stock
  • Continual education, learning and development on the art of being a real estate sales agent and investor
  • An intuitive CRM Platform
  • A Support team that assists with marketing and contract to close process
  • In-house resources, both lending and title services, giving our clients the support, they need all under one roof, offering a smooth and seamless experience.

What it Takes to Be Successful:
  • A "people person" with ability to build rapport with customers.
  • A resilient, gritty, and competitive spirit
  • A coachable mindset
  • Personal drive to succeed along with a dislike for failure
  • A love of negotiating, making deals and selling
  • Competitive mindset with drive to win

What is Preferred to Take the Next Step:
  • Previous sales experience in Real Estate or wholesaling
  • Recently acquired Real Estate License or Degree in Real Estate
  • Sales experience in B2C environment

Grit // Authenticity // Responsibility // Discipline // Ownership
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We believe our differences truly make us stronger.

Apply