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Remote Call Center Agent Jobs in Spring, TX (NOW HIRING)

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HIRING NOW $16/hr Remote Medical Records Outbound Agent *Houston, TX*

Houston, TX · Remote

$16/hr

APPLY TODAY!! Position: REMOTE Medical Records Outbound Agent Pay: $16/hr. Weekly Pay & Full ... Job Requirements: * 1+ years of call center customer service experience *REQUIRED* * Healthcare and ...

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Healthcare Records Retrieval Agent

Houston, TX · On-site

$16/hr

Join a growing healthcare support team as a Work from Home Healthcare Records Retrieval Agent. In ... Requirements: * 1+ year of experience in a healthcare office setting or call center environment.

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Remote Outbound Customer Service Agent

Houston, TX · Remote

$16/hr

Looking for experienced outbound calling professionals with proven longevity in call center roles. Interested candidates must live within 35 miles of Houston, TX 77064. Apply now for immediate ...

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$16/hr. Remote Healthcare Charts Retrieval Agent

Houston, TX · Remote

$16/hr

To be successful, the Outreach Agent will need to be able to toggle applications and screens with ... Call center. * Exceptional written & verbal communication * Handle high volume outbound calls

Liveops

Remote Customer Service Representative

Katy, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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How much do remote call center agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote call center agent in Spring, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.92 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,867 per year, or $15.3 per hour.

Financial Solutions Representative I (Call Center)

Houston, TX • Remote

Chartway Federal Credit Union
201 - 500 employees
Learn more about Chartway Federal Credit Unionexternal

$13.50 - $17/hr

Full-time

Re-posted 13 days ago

Job description

Job Description: 
A Financial Solutions Representative I report to the Member Solutions Center or Service Manager and is responsible for providing exceptional service experiences in a fast paced call center environment.  Day to day interactions include assisting and educating members on successfully managing their credit union relationship.  Representatives are accountable for accurately assisting callers with credit union eligibility, account transactions, online banking support and account maintenance requests.  All experiences delivered should contribute positively to the channels assigned performance objectives.    
Responsible and Accountable for: 
Taking inbound calls from members and non-members for general servicing inquiries for checking, savings, credit cards, certificates of deposit, business accounts and loan products (auto, equity, line of credits and personal loans) 
Option to work from home based on skillset and time in position 
Exercise problem solving skills and promote the benefits of membership 
Update member and account information as needed 
Maintain Member Solutions Center service levels by handling a high volume of calls in a fast-paced environment 
Communicate using extraordinary soft skills during complex conversations to deliver an outstanding member experience.  
Handle complex conversations and situations professionally to create an outstanding member experience on every call. 
Consistently and effectively cross-selling credit union products and services to achieve assigned referral goals.  
Ability to respond to member inquiries regarding current products and services, as well as current promotions. 
Utilize "available" time efficiently, consistently maintaining low "work" and "unavailable" percentages while meeting interaction performance 
Comply with all member verification processes to mitigate risk and protect the member and the credit union for fraud or loss.  
Comply with all record keeping requirements of the Bank Secrecy Act for wire funds transfers of 3,000 or more. 

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