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Remote Call Center Agent Jobs in Wisconsin (NOW HIRING)

The Semler Agency

Work From Home Sales

Appleton, WI · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... No agent's success, earnings, or production results should be viewed as typical, average or ...

The Semler Agency

Work From Home Sales

Madison, WI · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... No agent's success, earnings, or production results should be viewed as typical, average or ...

CCFBank

Deposit Operations Specialist

Eau Claire, WI · On-site +1

One (1) year of work-related experience consisting of call center or customer service support ... Remote Work Arrangements * Colleague Pricing on Secondary Market Mortgage Loans * Colleague Beyond ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

Pkaza

Scheduler Data Center Owners Rep

Milwaukee, WI · Remote

Lead and mentor a team of remote consultants, supporting their development and optimizing workload ... call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at ...

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

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Remote Call Center Agent information

See Wisconsin salary details

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$17

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How much do remote call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center agent in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Wisconsin? The most popular types of Call Center Agent jobs in Wisconsin are:
What are popular job titles related to Remote Call Center Agent jobs in Wisconsin? For Remote Call Center Agent jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in Wisconsin look for? The top searched job categories for Remote Call Center Agent jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Call Center Agent jobs? Cities in Wisconsin with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.

Remote Medical Collections Representative - Wisconsin ONLY

GetixHealth

Manitowoc, WI • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

GetixHealth rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

361st of 485 rated business services

Job description

MUST RESIDE IN THE STATE OF WISCONSIN!!!
Join Our Team as a Medical Billing and Collections Rep!
Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We're looking for someone who's customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let's get started!
Position Summary:
As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members.
Compensation:
  • Hourly Rate: $16.00 per hour
  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:
  • Shift:
    • 9:30 AM - 6:00 PM (3 days/week) and 12:30 PM - 9:00 PM (2 days/week CST)

Position Responsbilities:
    • Manage and resolve overdue medical accounts
    • Assist patients with payment arrangements and account inquiries
    • Submit accounts for insurance follow-up to appropriate internal departments
    • Maintain accurate and detailed account records
    • Collaborate with internal teams to ensure account resolution
    • Meet daily productivity and performance goals

Qualifications:
  • Education: High school diploma / GED
  • Experience:
    • 1-2 years of call center or collections experience in a healthcare environment
    • Working knowledge of insurance collections, including verification of insurance and follow-up processes

Requirements:
  • Strong communication and organizational skills
  • Ability to work independently and meet performance goals
  • Ability to handle high call volume (100+ calls per day)
  • Experience with medical billing software is a plus
  • Previous collections or customer service experience preferred
  • Must reside in the state of Wisconsin
  • Bilingual in Spanish preferred

Benefits & Incentives:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

About Americollect/GetixHealth:
Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.
Americollect is an equal employment opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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