ZipRecruiter

Log In

2

Remote Call Center Agent Jobs in Alabama (NOW HIRING)

AMBA

Professional Liability Insurance Agent

Gadsden, AL · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Symmetry

Remote Insurance Sales Agent

Huntsville, AL · Remote

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... WE DO NOT COLD CALL. Job Details: We offer new and exciting industry-leading products. Products ...

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

Liveops

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Birmingham, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Gadsden, AL · Remote

$12.75 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Florence, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Tuscaloosa, AL · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

previous page

Showing results 41-60

All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Alabama

Remote Call Center Agent information

See Alabama salary details

$9

$15

$22

How much do remote call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center agent in Alabama is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Alabama? The most popular types of Call Center Agent jobs in Alabama are:
What are popular job titles related to Remote Call Center Agent jobs in Alabama? For Remote Call Center Agent jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in Alabama look for? The top searched job categories for Remote Call Center Agent jobs in Alabama are:
What cities in Alabama are hiring for Remote Call Center Agent jobs? Cities in Alabama with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,458 per year, or $15.6 per hour.

Professional Liability Insurance Agent

AMBA

Birmingham, AL • Remote

$55K/yr

Full-time

Re-posted 28 days ago

Job description

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber)
Remote | Full-Time
About the Role
We're hiring an Inside Sales Insurance Specialist to support a 50/50 mix of inbound and outbound sales activity, focused on Professional Liability and Cyber Security insurance solutions.
You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products.
Your Day-to-Day
  • Handle inbound calls and web-generated leads
  • Make outbound follow-up calls to close sales
  • Consult with clients on Professional Liability and Cyber Security coverage
  • Pre-qualify prospects and ask underwriting questions
  • Cross-sell additional Property & Casualty products
  • Overcome objections and guide clients through the buying process
  • Document all activity in internal systems
  • Ensure compliance with carrier, state, and company guidelines
What We're Looking For
  • Active Property & Casualty license (required)
  • Prior inside sales, call center, or insurance sales experience
  • Comfort with both inbound and outbound phone-based sales
  • Strong communication, organization, and time-management skills
  • Performance-driven and comfortable working toward goals
  • Ability to navigate multiple systems independently
Schedule
  • Monday-Friday | 8-hour shifts |No nights or weekends
Compensation & Benefits
  • Hourly base pay plusmonthly performance bonuses
  • Target first-year earnings of ~$55,000 for average performers
  • Full benefits package available after the eligibility period
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

Apply