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Remote Business Systems Analyst Jobs in Puerto Rico

Deloitte

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Infotech Sourcing

Linguist III

PR · Remote

... Remote Duration:8 months Job Title: Linguist lII (FAIR) Main duties: Perform linguistic analyses on ... Must have strong written and spoken communication skills, especially business and research ...

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Remote Business Systems Analyst information

What is a remote business systems analyst?

A Remote Business Systems Analyst is a professional who evaluates, analyzes, and improves business processes and systems for organizations while working remotely. They serve as a bridge between business stakeholders and IT teams, gathering requirements, designing solutions, and ensuring that technology aligns with business goals. Their responsibilities often include conducting meetings virtually, documenting business needs, and creating workflow diagrams or specifications for system enhancements. By working remotely, they utilize digital collaboration tools to communicate and manage projects effectively. This role is essential in optimizing business operations and supporting digital transformation initiatives.

What does a remote business systems analyst do?

The job duties of a remote business systems analyst include performing analysis of the computer and technology systems of a business. In this career, you work from home to assess a company’s technology needs, operations, and practices. Your responsibilities include analyzing needs and offering solutions that improve business efficiency and performance. You report your findings and advise company management. You also support the efforts of a company to align their tech and computer program usage with their strategies and goals.

What are the key skills and qualifications needed to thrive as a remote business systems analyst, and why are they important?

To thrive as a Remote Business Systems Analyst, you need strong analytical abilities, experience in requirements gathering, and a relevant degree in business, information systems, or a similar field. Familiarity with tools like SQL, Microsoft Visio, project management software, and certifications such as CBAP or PMI-PBA are commonly required. Exceptional communication, problem-solving, and self-management skills help you collaborate effectively with diverse, distributed teams. These skills ensure accurate translation of business needs into technical solutions and smooth project delivery in a remote environment.

How does a remote business systems analyst typically collaborate with cross-functional teams despite working offsite?

As a Remote Business Systems Analyst, effective collaboration is achieved through regular virtual meetings, shared project management tools, and clear documentation. You’ll frequently work with stakeholders from IT, operations, and business units using platforms like Zoom, Slack, and Jira to gather requirements, discuss solutions, and refine processes. Building strong communication skills and proactively reaching out to team members are key to ensuring project alignment and overcoming the challenges of remote work. Often, successful analysts schedule recurring check-ins and maintain detailed records to keep everyone informed and engaged.

What is the difference between Remote Business Systems Analyst vs Remote Data Analyst?

AspectRemote Business Systems AnalystRemote Data Analyst
Required CredentialsBachelor's in Business, IT, or related; certifications like CBAP or CCBABachelor's in Statistics, Mathematics, or related; certifications like CAP or Microsoft Data certifications
Work EnvironmentCollaborates with IT and business teams to improve systemsAnalyzes data sets to identify trends and insights
Employer & Industry UsageUsed in IT, finance, healthcare, and consulting firmsCommon in finance, marketing, healthcare, and tech companies

The Remote Business Systems Analyst focuses on analyzing and improving business systems and processes, working closely with IT teams. In contrast, the Remote Data Analyst primarily interprets data to support decision-making. While both roles require analytical skills and relevant certifications, their core responsibilities and industry applications differ.

More about Remote Business Systems Analyst jobs

What are the most commonly searched types of Business Systems Analyst jobs in Puerto Rico?

The most popular types of Business Systems Analyst jobs in Puerto Rico are:

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The top searched job categories for Remote Business Systems Analyst jobs in Puerto Rico are:

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Remote Business Systems Analyst jobs near you

Remote Fraud Call Center Representative - Puerto Rico

Conduent, Inc.

Guaynabo, PR • On-site, Remote

$12.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Remote Fraud Call Center Representative
Location: Remote - Must reside in Puerto Rico
Pay Rate: $12.10/hour
Employment Type: Full-Time
Shift Information: Must be available to work any 8-hour shift, Monday through Sunday
Job Summary:
We're hiring a Remote Fraud Call Center Representative in Puerto Rico to provide high-quality customer service support in a fast-paced call center environment. In this role, you will handle inbound customer calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.
Key Responsibilities:
  • Provide professional customer service support via inbound calls
  • Handle high-volume call center interactions efficiently and accurately
  • Resolve customer inquiries, issues, and complaints in a timely manner
  • Maintain accurate records through data entry and system updates
  • Follow company processes, compliance standards, and quality guidelines
  • Meet productivity, attendance, and performance metrics
  • Collaborate with team members to improve customer satisfaction

Required Qualifications:
  • High school diploma or GED required
  • Minimum of 6 months of call center, customer service, or dispatch experience
  • Strong communication and customer service skills
  • Ability to work in a fast-paced call center environment
  • Basic computer skills and ability to navigate multiple systems
  • Reliable attendance and strong work ethic
  • Proficient in English
  • Must reside in Puerto Rico and be authorized to work in the U.S. permanently.
  • Ability to successfully complete a background check, credit check, and security fingerprinting

Preferred Qualifications:
  • Banking or financial services experience

What We Offer:
  • Competitive hourly pay
  • Monthly incentive opportunity of up to $350 after training by meeting performance metrics
  • Night or weekend differential, based on shift worked
  • Benefits from day one (medical, dental, vision) for eligible roles
  • Paid time off and holidays
  • Paid training
  • Career growth and advancement opportunities
  • Supportive and inclusive work environment

Training Requirements:
  • Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2-3 supported call handling).
  • Maintain an average quiz score of 80% or higher and complete all required E-Learning courses.

Technical & Workspace Requirements:
  • Secure wired high-speed internet connection, including a verified speed test of at 50 Mbps download & 10 Mbp upload; (Wi-Fi not permitted).
  • Dedicated workspace with a desk, chair, and a quiet, distraction-free environment.
  • Company equipment provided

Apply now and make an impact from day one
Looking for more information?
We're happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It's a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. Landing Page: About Call Center Representative Role in San Antonio & Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10, which may be below your state's minimum wage. Please consider this when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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Benefits

Hours and flexibility

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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