Remote Business Process Optimization Jobs in North Carolina

Company Description

COMPANY OVERVIEW

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field.

EAC CULTURE: https://www.eacpds.com/culture/

POSITION OVERVIEW - The position is remote located in the USA. No relocation provided, must currently reside in the USA.

The Business Development Manager (BDM) plays a critical role in driving revenue growth by partnering with sales to identify, develop, and close complex software and consulting opportunities within the discrete manufacturing industry. This role bridges technical expertise, business strategy, and client engagement-serving as both a strategic advisor to customers and a key contributor throughout the sales cycle.

The BDM is responsible for expanding pipeline, shaping solution strategies, and articulating clear business value to customer stakeholders ranging from operational leaders to C-suite executives. Additionally, this role functions as a business analyst, leading customer assessments to evaluate product development and manufacturing processes, uncover optimization opportunities, and define measurable business outcomes.

Job Description

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.

Revenue Generation & Sales Partnership

• Collaborate with Sales to drive opportunities through the full sales cycle, from qualification to close
• Support achievement of revenue targets by positioning software and consulting solutions aligned to customer needs
• Contribute to pipeline growth through opportunity identification, qualification, and strategic account engagement
• Participate in and support the development of Statements of Work (SOWs) and solution proposals

Customer Engagement & Advisory

• Build and maintain trusted advisor relationships with customer stakeholders, including department leaders and executives
• Lead value-based conversations focused on ROI, time to value, operational efficiency, and business transformation
• Prepare and deliver on-location or remote presentations that clearly articulate business cases, solution value, and implementation strategies

Business Analysis & Solution Development

• Conduct onsite and remote business process assessments, ranging from half-day to multi-week engagements
• Evaluate customer processes and the systems supporting them, with a focus on product development and manufacturing
• Analyze product development and manufacturing workflows to identify gaps, inefficiencies, and optimization opportunities
• Develop actionable recommendations, including high-level optimization roadmaps and measurable positive business outcomes

Technical & Industry Expertise

• Maintain a strong understanding of company offerings and the broader technology landscape including Additive Manufacturing, CAD, PLM, ALM, IIoT/IoT, MES, AI, etc.
• Maintain a strong understanding of EAC offerings around AI, and how it can improve our customers product development and manufacturing processes
• Align customer challenges with appropriate solutions and internal subject matter experts
• Act as a subject matter resource for both customers and internal teams

Internal Enablement & Collaboration

• Educate, coach, and support the extended sales team on solution positioning and value articulation
• Collaborate cross-functionally with delivery, marketing, and leadership teams to ensure alignment and successful outcomes
• Share market insights and customer feedback to inform strategy and offerings

• Perform other duties as assigned based on evolving business needs.

Qualifications

An equivalent combination of education, training and experience will be considered.

Education & Experience

• Bachelor's degree in business, engineering, or a related field preferred (or equivalent experience)
• 5-7+ years of experience in business development, technical sales, or business analysis within the discrete manufacturing industry
• Proven experience supporting complex, consultative sales cycles and developing account-specific close strategies
• Background working in a collaborative sales environment with overlay or matrixed teams
• Familiar with Microsoft Office tools

Industry & Technical Expertise

• Strong understanding of product development and manufacturing business process
• Demonstrated ability to assess business processes and identify optimization opportunities with measurable value
• Experience with PLM platforms (e.g., PTC), enterprise systems, and/or IIoT/IoT solutions preferred
• Experience with applying the latest AI technology to improve business processes and systems preferred

Core Competencies

• Exceptional communication, presentation, and storytelling skills across technical and executive audiences
• Excellent organizational skills, ability to work independently with focus and discipline.
• Ability to balance business, technical, and sales acumen in customer-facing situations
• Strong consultative mindset with a focus on delivering customer value and long-term success
• Confident and credible presence when engaging with senior leadership and C-level stakeholders
• Self-motivated, collaborative, and adaptable in a fast-paced, team-oriented environment

Additional Information

COMPENSATION

• Base Annual Salary is $120 K for this salaried, exempt Full-Time remote position

BENEFITS

• Medical insurance
• Employer Paid Short Term Disability
• Flexible PTO (take as you need, no accrual)
• Vision insurance
• Dental Insurance
• 401(k) Plan with Employer match
• Basic Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Paid Holidays
• Eligible for bonuses

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Ability to work in a remote environment or in-office.
• Exposed to moderate noise levels.

PHYSICAL ABILITIES

Physical abilities that are commonly associated with the performance of the functions of this job.  The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light sedentary office work.
• Ability to stand for long periods of time
• Ability to travel around 25% of the time via ground or air transportation

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information.

EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.