Remote Business Process Analyst Jobs in Rochester, NY

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

Responsible for independently providing strategic insight and decision support to enhance multiple aspects of business operations, including customer service delivery, expense controls, profitability, and overall performance. Works collaboratively with business units and internal team partners to identify critical information needs, advise on data availability, and create regular reports that empower business leaders to manage their responsibilities effectively. This role requires strong analytical and communication abilities to drive informed decision-making and strategic planning. The individual must possess the capability to work autonomously and make independent decisions.

Responsibilities

• Conducts regular and ad-hoc analyses for tactical daily operations, key project initiatives, and strategies while working independently, including identifying and comprehending critical issues, employing strong analytical thinking, conducting quantitative analysis, and drawing conclusions based on analysis and research. In addition, it necessitates a deep understanding of the business and its processes. It fosters collaborative working relationships with all business partners to ensure optimal utilization of team services for departmental needs.
• Independently collaborates with diverse corporate departments to autonomously acquire and monitor data accuracy. Takes initiative to propose recommendations for improving the presentation and usefulness of data.
• Independently develops and sustains reports, dashboards, and key indicators utilized by the leadership team for tracking essential metrics, such as client survey data, client loss analyses, and operations processing. These data-driven insights enable the leadership team to comprehensively assess the business's performance and make informed decisions continuously.
• Acts as an intermediary between Operations, Sales, and various stakeholders from business units to facilitate identifying, defining, analyzing, communicating, and validating requirements for modifying existing business processes, policies, technology, and information systems to address business challenges. Offers stakeholders recommendations on optimal and efficient approaches to meet project objectives.
• Identifies and improves business processes through analysis and recommendations to maximize departmental efficiency. Analyzes and maps current processes and potential future states to improve operating efficiencies.
• Collaborates with IT, Operations, Service, and Product Management to coordinate interdependencies and resolve issues.

Qualifications

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $53,410 - $83,930 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
• Bachelor's Degree - Required
• 2 years of experience in Technical experience with data and reporting concept/tools and proven capability to problem-solve using quantitative and analytical skills.
• Leadership - Preferred
• Operations - Preferred
• Customer Service - Preferred
• Microsoft Excel - Preferred
• Decision Making - Preferred
• Business Intelligence - Preferred
• Dashboard - Preferred
• Business Problems - Preferred
• Data Warehousing - Preferred
• Decision Support Systems - Preferred
• Business Process - Preferred
• Process Improvement - Preferred
• Quantification - Preferred
• Microsoft Access - Preferred
• Microsoft SharePoint - Preferred
Education:UNAVAILABLEEmployment Type: FULL_TIME