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Remote Business Administration Jobs in Puerto Rico

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...

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Remote Business Administration information

What is remote business administration?

A Remote Business Administration job involves managing business operations, coordinating teams, handling administrative tasks, and supporting company objectives from a remote location. Responsibilities may include project management, budgeting, report generation, and communication with stakeholders. Professionals in this role use digital tools to oversee workflows, ensure efficiency, and maintain organization across departments. It requires strong leadership, problem-solving, and communication skills to effectively manage tasks and support business functions remotely.

What does remote business administration involve?

In a Remote Business Administration role, your day may include managing schedules, coordinating virtual meetings, handling email correspondence, maintaining records, and processing invoices or expense reports. You may also assist with project tracking, prepare reports or presentations, and support various departments such as HR, finance, or marketing, depending on the organization's needs. Regular collaboration with team members and managers occurs through digital platforms, requiring clear and prompt communication. This variety of tasks helps keep business operations running smoothly from a remote setting and often brings new challenges and learning opportunities.

What skills and qualifications are needed for remote business administration?

To thrive in Remote Business Administration, you need strong organizational, time management, and communication skills, typically supported by a degree in business administration or a related field. Familiarity with cloud-based collaboration tools like Microsoft Office 365, Google Workspace, project management software, and CRM systems is often required, and certifications in areas such as project management or HR can be advantageous. Self-motivation, adaptability, and proactive problem-solving are standout soft skills in this role. These skills are crucial for efficiently managing business operations and collaborating effectively with distributed teams in a virtual work environment.

What can I do with a remote business administration degree?

A remote business administration degree prepares individuals for roles such as administrative manager, office coordinator, project manager, or executive assistant. Graduates can work in various industries, utilizing skills in organization, communication, and the use of tools like Microsoft Office or project management software, often with flexible schedules and the ability to work from home.

What are the most commonly searched types of Business Administration jobs in Puerto Rico?

The most popular types of Business Administration jobs in Puerto Rico are:

What are popular job titles related to Remote Business Administration jobs in Puerto Rico?

For Remote Business Administration jobs in Puerto Rico, the most frequently searched job titles are:

Remote Business Administration jobs near you
Infographic showing various Remote Business Administration job openings in Puerto Rico as of August 2026, with employment types broken down into 47% Full Time, 6% Part Time, and 47% Contract. Highlights an 100% Remote job distribution.

Associate, Team Lead, Retail Channels (ATL)

Oriental Bank

Bayamon, PR • Remote

$15.25 - $17/hr

Full-time

Posted 25 days ago

Job description

The Associate, Team Lead, Retail Channels (ATL), contributes to the overall success of the Remote Channels area by providing thorough support ensuring efficiency and customer satisfaction. The ATL partners closely with the Advisors (Supervisors) and Associates, and works on-site in Minillas (Bayamon, PR)

MAJOR DUTIES AND RESPONSIBILITIES:

  • Observe and monitor customer traffic to ensure high quality services while meeting Service Level Agreements (SLA).
  • Helps and support the Advisor and Associates with operational issues for an agile service execution and case resolution.
  • Clarify operational, technical, or service doubts to agents in order to comply with first contact resolution objective and metrics.
  • Provides orientation and thorough advise on efficient quality processes.
  • Just in time feedback to Associates tied to call management such as identity validation, SHINE, customer issue / problem resolution, among others.
  • Coordinate and oversee Remote Channels Associate schedule, attendance, peak time availability, adherence and appropriate time and attendance matters.
  • Maintains focus on solutions through our digital channels and promote sales referrals as required.
  • Managers outbound/inbound calls providing superior customer service.
  • May assist with job shadowing and other Remote Channels people needs.
  • Oversees and supports queues and call traffic including KPIs and established service levels.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate degree or technical certificate required. Business Administration major, or related field, preferred.
  • Two (2) years of customer service / call center environment experience required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions.
  • Excellent communication skills and the ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems required. Knowledge of existing business applications (Horizon, Metavante, AWS Connect, etc) highly preferred.
  • Fully Bilingual - English and Spanish (written and verbal) required.
  • Flexibility to work through existing shifts in the Remote Channels and availability to adapt to operational needs.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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