The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
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The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Quick apply
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Allen, TX · Remote
Job#: 3028650 Remote Developer - QA Tools Location: Allen, Texas (Remote) Role Overview As a software developer for the Automation Team, you will focus on developing a homegrown internal QA tool used ...
Allen, TX · Remote
Job#: 3028650 Remote Developer - QA Tools Location: Allen, Texas (Remote) Role Overview As a software developer for the Automation Team, you will focus on developing a homegrown internal QA tool used ...
Pune (Remote) Primary Responsibilities - * Must be good in QA Software Testing concepts (such as STLC, and Defects Tracking) and Agile Methodology. * Experience in Test Planning, Test Designing ...
Pune (Remote) Primary Responsibilities - * Must be good in QA Software Testing concepts (such as STLC, and Defects Tracking) and Agile Methodology. * Experience in Test Planning, Test Designing ...
Tampa, FL · Remote
This is a remote position, with occasional travel. East Coast candidates preferred. Key Responsibilities : * Lead as a hands-on, player-coach QA leader, contributing directly to test automation ...
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Tampa, FL · Remote
This is a remote position, with occasional travel. East Coast candidates preferred. Key Responsibilities : * Lead as a hands-on, player-coach QA leader, contributing directly to test automation ...
San Francisco, CA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
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San Francisco, CA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
Holly Springs, NC · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
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Holly Springs, NC · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
Sandy, UT · On-site +1
Hybrid / Remote / Flexible Reports To: QA Manager Job Type: Full-Time The QA Engineer works closely with business stakeholders, product specialists, QA leadership, and software engineers to ...
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Sandy, UT · On-site +1
Hybrid / Remote / Flexible Reports To: QA Manager Job Type: Full-Time The QA Engineer works closely with business stakeholders, product specialists, QA leadership, and software engineers to ...
Oceanside, CA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
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Oceanside, CA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Salary: Quality Assurance & Compliance Coordinator (Part-Time Remote) Position Summary Owen Health Care Inc. is seeking a highly organized and detail-oriented Quality Assurance & Compliance ...
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Salary: Quality Assurance & Compliance Coordinator (Part-Time Remote) Position Summary Owen Health Care Inc. is seeking a highly organized and detail-oriented Quality Assurance & Compliance ...
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
We are seeking a detail-oriented and analytical Quality Assurance Analyst to support operational ... This is a full-time, fully remote position. Professional Responsibilities: * Conduct routine and ...
We are seeking a detail-oriented and analytical Quality Assurance Analyst to support operational ... This is a full-time, fully remote position. Professional Responsibilities: * Conduct routine and ...
Philadelphia, PA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
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Philadelphia, PA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
Rockville, MD · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
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Rockville, MD · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
We are seeking a detail-oriented and analytical Quality Assurance Analyst to support operational ... This is a full-time, fully remote position. Professional Responsibilities: * Conduct routine and ...
We are seeking a detail-oriented and analytical Quality Assurance Analyst to support operational ... This is a full-time, fully remote position. Professional Responsibilities: * Conduct routine and ...
Arlington, VA · On-site +1
Senior QA Tester Duration: 6-12 months Location: 100% Remote(Need to work in EST) Note: Mandatory Financial/Mortage domain exp. * 7+ years of testing experience within the financial services industry ...
Arlington, VA · On-site +1
Senior QA Tester Duration: 6-12 months Location: 100% Remote(Need to work in EST) Note: Mandatory Financial/Mortage domain exp. * 7+ years of testing experience within the financial services industry ...
Houston, TX · Remote
At Houston Methodist, the Quality Assurance Analyst position is responsible for working with ... be ad-hoc, remote/teleconferences, or face-to-face sessions with the entire research team.
Houston, TX · Remote
At Houston Methodist, the Quality Assurance Analyst position is responsible for working with ... be ad-hoc, remote/teleconferences, or face-to-face sessions with the entire research team.
Boston, MA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
Quick apply
Boston, MA · Remote
Remote Employment Type: Contract / Consulting (6-12+ months) Start Date: ASAP About the Role: We are seeking experienced Automation QA Engineers to support our clients in North Carolina. These roles ...
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
Quick apply
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
$21.5K - $36.7K
1% of jobs
$36.7K - $52K
0% of jobs
$52K - $67.2K
0% of jobs
$67.2K - $82.4K
0% of jobs
$82.4K - $97.6K
14% of jobs
$102.3K is the 25th percentile. Wages below this are outliers.
$97.6K - $112.9K
31% of jobs
The median wage is $114.9K / yr.
$112.9K - $128.1K
27% of jobs
$131.4K is the 75th percentile. Wages above this are outliers.
$128.1K - $143.3K
8% of jobs
$143.3K - $158.5K
5% of jobs
$158.5K - $173.8K
3% of jobs
$173.8K - $189K
10% of jobs
$21.5K
$124.1K
$189K

Full-time
Posted 7 days ago
8.2
Based on 22 frontline employees who took The Breakroom Quiz
15th of 76 rated telecommunications companies
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call center quality processes and procedures and making recommendations for enhancements to QA and training materials as needed to enhance the overall Hotwire Communications Concierge service excellence experience.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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