This is a remote role. Some of what you will get: * Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning & Development programs * And more... #MakeAnImpact We ...
This is a remote role. Some of what you will get: * Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning & Development programs * And more... #MakeAnImpact We ...
Remote Bilingual Travel Representative
Montreal, QC · On-site +1
CA$22/hr
GDS platform training offered * Work from home * Competitive compensation package which includes an ... Pay - $22.00 per hour (20+2 for Bilingual) * Paid Training * Employee Referral program - starting ...
Remote Bilingual Travel Representative
Montreal, QC · On-site +1
CA$22/hr
GDS platform training offered * Work from home * Competitive compensation package which includes an ... Pay - $22.00 per hour (20+2 for Bilingual) * Paid Training * Employee Referral program - starting ...
Remote Bilingual Travel Representative
Montreal, QC · On-site +1
CA$21/hr
GDS platform training offered * Work from home * Competitive compensation package which includes an ... Pay - $21.00 per hour (19+2 for Bilingual) * Paid Training * Employee Referral program - starting ...
Remote Bilingual Travel Representative
Montreal, QC · On-site +1
CA$21/hr
GDS platform training offered * Work from home * Competitive compensation package which includes an ... Pay - $21.00 per hour (19+2 for Bilingual) * Paid Training * Employee Referral program - starting ...
... training materials Your Profile: * Bachelor's degree (or equivalent experience) * Industry ... Bilingual French/English (oral and written) is required. * Advanced knowledge of medical, financial ...
... training materials Your Profile: * Bachelor's degree (or equivalent experience) * Industry ... Bilingual French/English (oral and written) is required. * Advanced knowledge of medical, financial ...
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Laval, QC · Remote
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Laval, QC · Remote
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Gatineau, QC · Remote
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Gatineau, QC · Remote
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Mont-laurier, QC · Remote
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Mont-laurier, QC · Remote
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
CA$18.50/hr
Paid Training & Development - Receive fully paid training, including ongoing support and ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...
New
Remote Bilingual Training information
What is a remote bilingual training specialist?
A Remote Bilingual Training job involves delivering training sessions, educational materials, or instructional support in two or more languages, all via online platforms. Professionals in this role help organizations or learners understand new systems, processes, or skills, often tailoring their approach for diverse, multilingual audiences. The position may include creating training modules, hosting webinars, and assessing learner progress—all while working from a remote location. Strong communication skills and fluency in multiple languages are essential for success in this field.
How does a remote bilingual training specialist typically collaborate with team members and trainees across different locations and time zones?
Remote Bilingual Training specialists often work with geographically dispersed teams and trainees, making collaboration a key aspect of the role. They leverage video conferencing, learning management systems, and collaborative platforms to deliver training, share resources, and provide real-time support. Clear communication, flexibility, and cultural sensitivity are crucial, as trainers must adapt their schedules and teaching approaches to accommodate diverse participants. Regular team meetings and feedback sessions help ensure alignment and continuous improvement, despite the challenges of working across time zones.
What are the key skills and qualifications needed to thrive as a remote bilingual training specialist, and why are they important?
To excel as a Remote Bilingual Trainer, you need fluency in two or more languages, experience in instructional design or teaching, and a relevant degree or certification in education or training. Proficiency with virtual learning platforms, webinar tools, and Learning Management Systems (LMS) is crucial for delivering and tracking remote training sessions. Outstanding communication, cultural sensitivity, and the ability to engage and motivate learners set top trainers apart. These skills ensure effective knowledge transfer, foster inclusive learning environments, and support successful training outcomes in diverse, remote settings.
What is the difference between Remote Bilingual Training vs Remote Bilingual Customer Support?
| Aspect | Remote Bilingual Training | Remote Bilingual Customer Support |
|---|---|---|
| Primary Role | Designing and delivering training programs in two languages | Providing customer assistance and resolving issues in two languages |
| Required Skills | Training development, bilingual communication, presentation skills | Customer service, problem-solving, bilingual communication |
| Work Environment | Online training platforms, virtual classrooms | Help desks, chat support, call centers |
| Common Certifications | Training certifications, bilingual proficiency tests | Customer service certifications, bilingual proficiency tests |
Remote Bilingual Training focuses on creating and delivering training content in two languages, while Remote Bilingual Customer Support involves assisting customers in their preferred language. Both roles require bilingual skills and often operate in virtual environments, but their core functions differ—training versus support.
What are popular job titles related to Remote Bilingual Training jobs in Quebec?
For Remote Bilingual Training jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual Training jobs in Quebec look for?
The top searched job categories for Remote Bilingual Training jobs in Quebec are:
What cities in Quebec are hiring for Remote Bilingual Training jobs?
Cities in Quebec with the most Remote Bilingual Training job openings:
Full-time
Medical, Dental
Re-posted 2 days ago
Job description
Some of what you will do:
The Training & Quality Assurance Specialist is accountable for driving agent performance through structured training, rigorous quality assurance practices, and continuous coaching. This role ensures all customer interactions meet defined quality standards, deliver accurate information, and provide complete, solution-oriented service.
The incumbent is expected to proactively identify performance gaps, influence behavior change, and contribute directly to the improvement of customer experience and operational effectiveness.
Specifically, You Will:
Quality Assurance:
Conduct consistent, high-quality audits of customer interactions across voice, email, and chat channels in both English and French, ensuring adherence to established quality standards and processes.
Identify performance gaps and deliver clear, actionable coaching to agents, team leads, and managers to improve quality outcomes.
Lead and facilitate calibration sessions across onshore and offshore teams, ensuring scoring alignment and driving consistency in evaluation standards.
Analyze internal and external quality data to identify trends, root causes, and recurring gaps, and translate findings into actionable recommendations.
Training:
Facilitate onboarding programs and refresher training, ensuring all content is delivered effectively and aligned to business standards.
Provide ongoing coaching and support to new hires, ensuring successful transition from training to production and readiness to meet performance expectations.
Design, develop, and continuously improve training materials, including facilitator guides, presentations, and learning modules.
Some of what you need:
Secondary school diploma required.
Post-secondary education in adult learning, training, or a related field (preferred).
Excellent written and verbal communication skills in both English and French (Preferred).
Strong understanding of quality assurance practices and customer service standards within a contact centre environment.
Familiarity with contact centre systems (e.g., Salesforce, QA tools, order systems, Alpha, Eway) is an asset.
Knowledge of adult learning principles is an asset.
Minimum 2-3 years of contact centre experience (required).
Previous experience in training, coaching, or quality assurance (preferred).
Physical demands/working conditions:
This is a remote role.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
#MakeAnImpact
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.