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Remote Bilingual Dispatcher Jobs (NOW HIRING)

When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to ... Bilingual is a plus but not a requirement Here's some of what we have to offer to those that join ...

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

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Remote Bilingual Dispatcher information

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$11

$22

$33

How much do remote bilingual dispatcher jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote bilingual dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a remote bilingual dispatcher?

Remote Bilingual Dispatchers are professionals who coordinate and manage communications between clients, service providers, and field personnel from a remote location. They utilize their language skills to assist customers and colleagues in more than one language, ensuring smooth and efficient operations. These dispatchers often work for transportation, emergency services, or customer support companies, using specialized software and communication tools to monitor schedules, assign jobs, and resolve issues. Being bilingual allows them to serve a broader client base and address diverse needs more effectively.

What are the key skills and qualifications needed to thrive as a remote bilingual dispatcher?

To thrive as a Remote Bilingual Dispatcher, you need excellent communication skills in at least two languages, strong multitasking abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and telecommunications tools is typically required. Outstanding organization, problem-solving, and the ability to remain calm under pressure help set top performers apart. These skills are crucial for accurate, timely coordination and effective communication between clients, drivers, and emergency services in diverse, fast-paced environments.

What are some common challenges faced by remote bilingual dispatchers when coordinating with teams across different time zones?

Remote Bilingual Dispatchers often work with drivers, clients, and team members located in various regions, which can introduce challenges related to time zone differences. This requires strong organizational skills and attention to detail to ensure clear communication, timely scheduling, and efficient problem-solving. Dispatchers must stay vigilant about local regulations, operational hours, and cultural nuances to provide seamless service. Utilizing digital tools and maintaining a structured workflow can help manage these complexities and foster effective collaboration within a distributed team.

What is the difference between Remote Bilingual Dispatcher vs Remote Customer Service Representative?

AspectRemote Bilingual DispatcherRemote Customer Service Representative
CredentialsLanguage proficiency, dispatching certifications (if applicable)Customer service skills, sometimes certifications in communication
Work EnvironmentDispatch centers, transportation or logistics companiesCall centers, support departments across industries
Industry UsageTransportation, logistics, emergency servicesRetail, tech, healthcare, various sectors
Search & Comparison IntentFocus on dispatching, logistics, bilingual communicationCustomer support, communication skills, bilingual ability

Remote Bilingual Dispatchers primarily coordinate transportation or emergency services, requiring dispatching skills and bilingual communication. Remote Customer Service Representatives handle customer inquiries across industries, emphasizing support skills. While both roles may require bilingual proficiency, their work environments and industry applications differ significantly.

More about Remote Bilingual Dispatcher jobs

What cities are hiring for Remote Bilingual Dispatcher jobs?

Cities with the most Remote Bilingual Dispatcher job openings:

What are the most commonly searched types of Bilingual Dispatcher jobs?

The most popular types of Bilingual Dispatcher jobs are:

What states have the most Remote Bilingual Dispatcher jobs?

States with the most job openings for Remote Bilingual Dispatcher jobs include:

Infographic showing various Remote Bilingual Dispatcher job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

French-Bilingual Customer Care Representative | Fully Remote

STERIS Corporation

Mentor, OH • Remote

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

55th of 888 rated healthcare providers


Job description

Position Summary

The French-Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the Healthcare product line for US and Canada including all consumables for infection prevention technology equipment and surgical accessories.

Learn more aboutSTERIS Healthcare Products
This is a fully remote position. The schedule for this position is Monday - Friday from 8am - 5pm EST during and after training.

What You'll Do as a French-Bilingual Customer Care Representative
  • Professionally handle incoming requests from Customers and ensure that all tasks are performed and issues are resolved both promptly and thoroughly
  • Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, email, EDI and Internet
  • Process service dispatch calls through Siebel according to Customer requests
  • Page information to Technicians; escalate as needed
  • Monitor Dispatch board until each page is accepted by the Technician
  • Manage Customer contract response level as indicated to meet Customer expectations
  • Educate Customer on product inquiries and further reinforce the information with product literature utilizing STERIS Intranet and website, Product Managers or internal reference materials
  • Research availability on service parts
  • Quote service parts per Customer request
  • Interface with freight carriers and Corporate Traffic for shipment routing, tracking and proof of deliveries
  • Facilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements
  • Research and document Customer complaints into quality system ensuring that all relevant facts and data are captured; escalate issue based on severity of complaint
  • Run daily reports including un-booked order, process hold, credit card authorization failure and specific product reports as needed
  • Provide post-order management support including issue resolution
  • Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
  • Other duties as assigned
The Experience, Skills and Abilities Needed

Required:
High school diploma and 1+ years of business experience
Preferred:
Bachelor's degree preferred.
1+ years business experience with direct contact with Customers and Sales preferred.
Other:
Strong decision-making skills; understands how decisions impact the Customer and the Company
Strong analytical and problem-solving capabilities
Must demonstrate a high level of professionalism and integrity
Excellent communication skills - written, verbal and presentation
Ability to handle multiple demands from many people and prioritize effectively
Ability to maintain composure under pressure and demonstrate a "can do" attitude
Able to work well within a Team
Self-starter

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:

      • Market Competitive Pay
      • Extensive Paid Time Off and (9) added Holidays
      • Excellent Healthcare, Dental, and Vision benefits
      • Long/Short Term Disability Coverage
      • 401(k) with a company match
      • Maternity & Parental Leave
      • Additional add-on benefits/discounts for programs such as Pet Insurance
      • Tuition Reimbursement and continued education programs
      • Excellent opportunities for advancement in a stable long-term career
        #LI-LD1
        #LI-REMOTE

Pay range for this opportunity is $40,000 to $46,000. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Employment Type: FULL_TIME

What STERIS employees say

Pay

Benefits

Hours and flexibility

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