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Remote Benefits Representative Jobs in Springfield, MA

Quest Global

Benefits Specialist

Windsor, CT · Remote

$70K - $80K/yr

Oversee day-to-day administration of employee benefit programs including medical, dental, vision, life, disability, retirement, voluntary benefits, and leave of absence programs. * Lead annual open ...

HMG Careers

Sales Coordinator Remote

Glastonbury, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

HMG Careers

Sales Coordinator Remote

Blue Hills, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

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All JobsBenefits Representative JobsRemote Benefits Representative JobsRemote Benefits Representative Jobs in Springfield, MA

Remote Benefits Representative information

See Springfield, MA salary details

$31.9K

$54.2K

$79.2K

How much do remote benefits representative jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote benefits representative in Springfield, MA is $54,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $67,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a remote benefits representative?

As a Remote Benefits Representative, your daily responsibilities typically include responding to employee inquiries about benefits, processing enrollments or changes, and resolving issues related to health, dental, vision, or retirement plans. You may also educate employees about available options, ensure accurate recordkeeping in benefits systems, and coordinate with HR, insurance providers, or payroll departments. Most of your work is conducted through phone calls, emails, and virtual meetings, requiring strong digital communication skills. Staying organized and proactive is important, as you’ll often be balancing multiple cases and deadlines throughout the week.

What is a remote benefits representative?

A Remote Benefits Representative is responsible for assisting clients or employees with their benefits packages, including health insurance, retirement plans, and other company-sponsored programs. They typically communicate via phone, email, or video calls to explain benefits options, answer questions, and help with enrollment. This role requires strong customer service skills, knowledge of benefits programs, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote benefits representative?

To thrive as a Remote Benefits Representative, you should have a solid understanding of employee benefits programs, customer service expertise, and often a relevant degree or HR certification. Familiarity with benefits administration platforms, HRIS systems, and secure communication tools is usually required. Excellent organizational skills, attention to detail, and the ability to clearly communicate complex information are standout soft skills in this role. These competencies are essential for accurately supporting employees and clients, ensuring compliance, and maintaining trust in a remote work environment.

What are popular job titles related to Remote Benefits Representative jobs in Springfield, MA? For Remote Benefits Representative jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Benefits Representative jobs in Springfield, MA look for? The top searched job categories for Remote Benefits Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Benefits Representative jobs? Cities near Springfield, MA with the most Remote Benefits Representative job openings:
Remote Benefits Representative jobs near you
Infographic showing various Remote Benefits Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,248 per year, or $26.1 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • On-site, Remote

$18 - $19.50/hr

Full-time

Medical

Posted 22 days ago

Job description

Remote Customer Service Representative
Remote | Connecticut Residents Only
Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM
• No Cold Calling • No Sales • Paid Training
• 100% Remote
• Connecticut Residents Only
Work From Home. Help Others. Grow With Expivia.
At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.
We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.
Why You'll Love Working at Expivia
• 100% Remote Position
• Competitive Pay: $18.00-$19.50 per hour
• Paid Training from Day One
• Health Insurance Available
• Paid Holidays
• Supportive Leadership & Team Environment
• Ongoing Coaching & Development
• Career Growth Opportunities
What You'll Do
As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.
Your responsibilities will include:
  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.

What We're Looking For
We're looking for people who are:
  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.

Minimum Qualifications
  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.

Ready to Join Expivia?
If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.
Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply