2

Remote Behavioral Health Case Management Jobs in Alabama

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... on the health and lives of others, and a remote work environment that allows face-to-face ...

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... on the health and lives of others, and a remote work environment that allows face-to-face ...

next page

Showing results 1-20

Remote Behavioral Health Case Management information

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.
What are the most commonly searched types of Behavioral Health Case Management jobs in Alabama? The most popular types of Behavioral Health Case Management jobs in Alabama are:
What are popular job titles related to Remote Behavioral Health Case Management jobs in Alabama? For Remote Behavioral Health Case Management jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Behavioral Health Case Management jobs in Alabama look for? The top searched job categories for Remote Behavioral Health Case Management jobs in Alabama are:
What cities in Alabama are hiring for Remote Behavioral Health Case Management jobs? Cities in Alabama with the most Remote Behavioral Health Case Management job openings:
Infographic showing various Remote Behavioral Health Case Management job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

LPN Care Manager (Hybrid Remote) (Baldwin, Mobile & Washington Counties, AL)

AltaPointe Health

AL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


AltaPointe Health rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Responsibilities
Primary Job Functions:
Clinical:
  • Chart Review and Documentation
    • Conduct structured reviews of clinical records to assess service utilization, client engagement, and treatment plan compliance.
    • Document all findings and coordination efforts in the electronic health record using the Care Manager System.
    • Identify gaps in care, missed services, or follow-up needs and take appropriate action.
  • Care Coordination
    • Coordinate physical, behavioral, and social health services across internal programs and external providers.
    • Facilitate client access to community-based services such as housing, benefits, employment supports, and substance use care.
    • Ensure referrals are generated, tracked, and closed with appropriate documentation.
  • Hospital Discharge and Transition Support
    • Conduct follow-up calls within 24 hours of psychiatric or medical hospital discharges.
    • Confirm follow-up appointments are scheduled, and discharge instructions are supported and understood.
    • Notify care team members of transitions and facilitate continuity of care.
  • Service Monitoring and Engagement
    • Monitor client attendance at therapy, psychiatry, and medical appointments.
    • Address patterns of disengagement, such as missed appointments, and initiate outreach or peer support referrals.
    • Review PHQ-9 and other screening tools to track clinical progress and inform care needs.
  • Referral and Linkage Management
    • Create, follow up, and close referrals in the Care Manager System.
    • Communicate with service providers to confirm that referrals were completed and appointments attended.
    • Resolve barriers such as transportation, insurance, or documentation needs.
  • Risk Identification and Response
    • Monitor client risk levels and report any significant changes to the treatment team.
    • Support crisis response planning by facilitating communication across care team members and community resources.
  • Treatment Plan Support
    • Assist with treatment plan implementation by ensuring services align with identified goals and timelines.
    • Coordinate updates to the treatment plan as client needs or engagement levels change.
  • Ongoing Caseload Management
    • Manage assigned client caseloads, respond to alerts, and complete scheduled reviews as outlined in care protocols.
    • Participate in team huddles and interdisciplinary case discussions.
  • Compliance and Reporting
    • Ensure documentation meets agency, Medicaid, and CCBHC standards.
    • Maintain timely and accurate entries in line with quality assurance requirements.
  • Productivity Standard
    • Care Managers are expected to review an average of 8-10 charts per day as they build familiarity with the process and complete full chart reviews.
    • Once training is completed and review skills are developed, productivity will increase to 15-20 chart reviews per day, depending on chart complexity, and new patient chart reviews.
    • Documentation of reviews must be completed daily to ensure timely follow-up and coordination of care.

Supervision and Consultation:
  • Seeks supervision and consultation as needed.
  • Accepts and employs suggestions for improvement.
  • Actively works to enhance care management skills

Clinical Record Keeping:
  • Documents interactions with patients and chart reviews.
  • Documents within Care Manager appropriate follow up and provision of linkage to services.

Courteous and respectful attitudes towards patients, visitors, and co-workers:
  • Treats patients with care, dignity, and compassion.
  • Respects patient's privacy and confidentiality.
  • Is pleasant and cooperative with others.
  • Personal values don't inhibit ability to relate and care for others.
  • Is sensitive to the patient's needs, expectations, and individual differences.

Caseload Management:
  • Effectively manages caseload based on patient needs and staffs with supervisor regularly.

Administrative and Other Related Duties as Assigned:
  • Actively participates in Performance Improvement activities.
  • Actively participates in AltaPointe committees as required.
  • Follows AltaPointe policies and procedures
  • Attends required in-service training and other workshops, trainings.

Qualifications
Minimum Qualifications:
Education:
Bachelor's degree in a behavioral health, human services, nursing, public health, or related field is preferred -or- High School diploma or equivalent and 4 years of experience in behavioral health, care coordination, case management, or related healthcare service delivery.
Experience:
Minimum of 2 years of experience in behavioral health, care coordination, case management, or related healthcare service delivery. Experience with high-need populations (SMI, SED, SUD) strongly preferred.
Skills and Competencies:
  • Strong knowledge of behavioral health systems, including mental health, substance use, and social determinants of health.
  • Proficiency in navigating and documenting within electronic health records (EHR), including coordination systems like Avatar or equivalent.
  • Experience with treatment planning, interagency coordination, and client engagement.
  • Strong organizational and communication skills, including ability to document accurately and follow up on tasks.
  • Ability to work independently and as part of an interdisciplinary team.

Other Requirements:
  • Valid driver's license and reliable transportation may be required based on program location.
  • Ability to pass background checks and credentialing per agency standards.

What AltaPointe Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom