Job ID:ย 289148
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Remote
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.โฏ
ย Your Role at Sephora:
Ready for a career glow up? Asย Product Operations Manager, you\'ll be a strategic operator and systems thinker at the heart of Sephora\'s digital product ecosystem. The work you do will impact beauty, as you design, run, and continuously improve the operating model that enables Product Management and UX teams to do their best work. You\'ll manage a team that\'s united in beauty, supported by those who are equally passionate about delivering modern, scalable, and inclusive digital experiences across web, mobile, and in-store platforms.
What You\'ll Do:
Own the Product & UX Operating Model.ย Drive clarity, consistency, and scale across product ways of working by owning operating rhythms, workflows, governance, standardized artifacts, release enablement, onboarding, training, and communications.
Lead AI-Enabled Process Improvements.ย Identify and apply AI tools and practices to reduce manual effort, improve information quality, increase team productivity, and support faster, better product and operational decisions โ while maintaining trust, governance, and compliance.
Manage Systems of Record.ย Own platforms such as SharePoint, Teams, Confluence, and JIRA integrations to ensure information is discoverable, current, and reliable across all teams.
Drive Cross-Functional Adoption.ย Communicate, document, and reinforce standardized ways of working across Product, UX, Engineering, Program Management, Finance, Business, and Governance partners through practical examples and operational support.
Act as Connective Tissue Across Teams.ย Serve as a key alignment partner, clearly communicating intent, value, and impact to drive shared understanding and adoption of operational improvements.
Strengthen Team Culture.ย Champion a strong, inclusive team environment through thoughtfully designed onboarding experiences, training programs, shared rituals, and recognition celebrations.
What You\'ll Bring:
6โ8 Years of Operational Experience.ย A strong background in Product Operations, Business Operations, Program Management, or similar roles, ideally supporting Product, UX, or Engineering teams in a product-led organization.
AI Fluency with Sound Judgment.ย Demonstrated ability to responsibly apply AI tools to improve productivity, strengthen synthesis and decision support, streamline workflows, and deliver higher-quality business outcomes.
Systems Thinking & Cross-Functional Influence.ย Strong end-to-end process orientation with the ability to align cross-functional teams around clear operating practices โ influencing without formal authority through credibility, clarity, and compelling narratives.
Outcome-Oriented Mindset.ย Ability to define clear success criteria, execute against desired outcomes, and measure the impact of operational improvements using relevant qualitative and quantitative signals.
Strong Communication Skills.ย A relationship-driven communicator who builds trust across teams and can effectively engage both technical and business audiences.
Bachelor\'s Degree or Equivalent Professional Experience.
What Youโll Get:ย
The annual base salary range for this position is $121,320.00ย - $149,800.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicantโs qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willย perform the job.โฏIndividuals employed in this position may also be eligible to earn bonuses.โฏThis job will be posted for a minimum ofย fiveย days.ย
- Caringย Community.ย Youโllย collaborate with teammates who are equally passionateย about innovatingย andย drivingย the industry forward โ together, united in beauty.ย
- Fulfilling Path.ย Your career transformation starts here, with opportunities that will challenge,ย stretchย and develop your skills.ย
- Meaningful Work.ย As you make an impact onย beauty,ย youโllย feel and see the positive change (consumer, industry,ย andย social)ย thatย yourย individual voice is a part of.ย
Rewardsย as Uniqueย as You:ย
Some benefits have eligibility requirements and may depend on job classification and length of employment.ย
- Health.ย Choose a healthcare plan to fit you and your familyโs needs withย medical,ย dental, and vision coverage.ย Sephora also fully covers our employeesโ disability and life insurance.ย
- Wealth.ย We offer a competitive 401k withย 4%ย match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan paymentsย qualifyย to earn the 401k match from Sephora.ย
- Balance.ย Youโll beย empoweredย to find the perfect blend of work/life balance thatย actuallyย works for youย withย PTO, flexibility,ย protectedย leave, and more.ย
- Growth.ย Career growthย is built into every role, with access to training,ย development,ย and tuition reimbursement.ย
- Perks.ย Thinkย youโveย tried it all? Enjoyย aย 30%ย discount on all merchandise/services, opportunities forย freeย productย or โgratis,โย and flash sale discountsย onย LVMHย brandย products.ย
- Support.ย Join a team thatย truly caresย โ with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.ย
Sephora values a diverse andย inclusiveย workplaceย and considers allย applicants withoutย regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protectedย category.ย Sephora is committed to providing reasonable accommodationย taย applicantsย with disabilities or other medical conditions.โฏย
Sephora will consider all qualified applicants, including those withย arrest and conviction recordsย in a manner consistent with the requirements of allย applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.โฏย
Joinย Us and Belong to Something Beautifulย