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Remote Bank Operations Jobs in Raleigh, NC (NOW HIRING)

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Remote Bank Operations information

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How much do remote bank operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote bank operations in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Bank Operations Specialist, and why are they important?

To thrive as a Remote Bank Operations Specialist, you need a solid understanding of banking procedures, compliance regulations, and transaction processing, often supported by a degree in finance or business administration. Familiarity with core banking systems, digital transaction platforms, and secure communication tools is typically required. Strong attention to detail, problem-solving abilities, and effective remote communication skills help professionals excel in this role. These skills are critical for ensuring accurate financial operations, regulatory compliance, and seamless service delivery in a virtual banking environment.

What are some common challenges faced in a remote bank operations role, and how can they be effectively managed?

In a remote bank operations position, professionals often encounter challenges such as maintaining secure access to sensitive data, ensuring clear communication with team members, and adapting to rapidly changing financial regulations. Effective management of these challenges involves utilizing secure, bank-approved digital tools, participating in regular virtual meetings to stay aligned with team goals, and staying current with compliance training. Strong organizational skills and proactive communication are key to maintaining productivity and accuracy in a remote environment.

What are remote bank operations?

Remote bank operations refer to the management and execution of banking processes and services from a location outside of a traditional bank branch or office. This can include tasks like processing transactions, customer support, compliance monitoring, and back-office functions, all handled via secure internet connections and digital tools. Remote bank operations enable banks to streamline workflows, reduce costs, and offer flexible work arrangements for employees. With advancements in technology, many banks have adopted remote operations to maintain efficiency and continue serving clients seamlessly.

What is the difference between Remote Bank Operations vs Remote Loan Processing Specialist?

AspectRemote Bank OperationsRemote Loan Processing Specialist
Required CredentialsBanking certifications, financial knowledgeLoan processing certifications, financial literacy
Work EnvironmentBanking institutions, financial servicesMortgage companies, lending firms
Employer & Industry UsageUsed across banks and financial institutionsPrimarily in mortgage and lending companies
Search & Comparison IntentUnderstanding banking operations rolesLoan processing and mortgage roles

Remote Bank Operations involves managing various banking functions such as account management, compliance, and transaction processing within financial institutions. In contrast, Remote Loan Processing Specialists focus specifically on evaluating and processing loan applications, often within mortgage or lending companies. While both roles require financial knowledge and certifications, their primary functions and work environments differ, catering to different aspects of banking and lending services.

What are the most commonly searched types of Bank Operations jobs in Raleigh, NC? The most popular types of Bank Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Bank Operations jobs? Cities near Raleigh, NC with the most Remote Bank Operations job openings:
Infographic showing various Remote Bank Operations job openings in Raleigh, NC as of May 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.
Principal Software Engineer - CIAM and Fraud (Remote)

Principal Software Engineer - CIAM and Fraud (Remote)

First-Citizens Bank & Trust Company

Raleigh, NC • Remote

$131.20K - $175.90K/yr

Other

Posted 22 hours ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks


Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX.
At First Citizens Bank we're in the midst of a bold digital transformation-simplifying, consolidating, and modernizing the way we serve our customers. We're evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.
This is not business-as-usual. We're reimagining our digital banking platform from the ground up-rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what's next while staying grounded in the impact we create today. If you're energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future-we want to talk to you.
The CIAM & Fraud Principal Software Engineer is the senior-most hands-on engineering authority for customer identity and fraud technology built on the Okta platform . The role ensures that digital banking journeys are secure, resilient, and fraud-aware , while maintaining a low-friction customer experience .
Operating across multiple squads, the role sets technical direction, standards, and quality expectations , and provides deep expertise during complex design decisions, platform changes, and production incidents.
Responsibilities
Key Responsibilities
  • Own engineering integrity and technical decision-making for CIAM and Fraud platforms.
  • Ensure Okta-based identity solutions balance customer experience, fraud prevention, security, and scalability .
  • Influence platform roadmaps and priorities through deep domain expertise.
  • Act as a critical control point for high-risk changes impacting customers and regulatory outcomes.
  • Serve as the engineering authority for Customer facing Okta Customer Identity Cloud implementations.
  • Define and maintain CIAM and Fraud specific engineering standards, patterns, and reference implementations .
  • Lead complex engineering initiatives including:
    • OAuth2 / OIDC authentication and token lifecycle management
    • Okta Identity Engine adaptive and risk-based authentication
    • MFA step-up for high-risk transactions
    • Integration of fraud and behavioral risk signals
  • Lead resolution of severe production incidents and security vulnerabilities .
  • Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.
Technology & Domain Focus
  • Okta Customer Identity Cloud (Identity Engine, Universal Directory, MFA).
  • Digital onboarding, login, recovery, and transaction security.
  • Fraud signal integration and risk-based decisioning.
  • API security, zero-trust patterns, and cloud-native architectures.
  • DevSecOps, observability, and operational resilience.
Leadership & Influence
  • Provides technical leadership across squads without direct line management.
  • Coaches and mentors Senior and Staff engineers.
  • Sets expectations for engineering quality, resilience, and ownership.
  • Acts as a trusted advisor to Directors, Architects, and Security leaders.

Qualifications
Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance
Preferred Qualifications
  • Principal or Staff-level engineering experience.
  • Deep hands-on expertise with Okta CIAM.
  • Strong experience in banking or regulated financial services.
  • Proven delivery of secure, customer-facing platforms at scale.
  • Minimum 5-8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
  • Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys .
  • Experience working within agile, product-aligned delivery models .
  • Familiarity with regulatory, audit, and operational risk expectations.
  • Strong CIAM and fraud-aware identity design expertise.
  • Deep understanding of Okta architecture and configuration concepts.
  • OAuth 2.0, OpenID Connect, SAML.
  • Fraud signal integration and risk-based decisioning.
  • Strong understanding of REST APIs, event-driven architectures.
  • Experience of Cloud platforms (AWS, Azure, Google Cloud Platform).

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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