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Remote Bank Debt Collection Jobs in Boston, MA (NOW HIRING)

Senior Accountant

Boston, MA · Remote

$80K - $90K/yr

This is a remote role that will work in the East Coast time zone. The target salary for this ... Manage banking portal access, payment approvals, and 2FA administration across multi-facility ...

Remote Bank Debt Collection information

See Boston, MA salary details

$7

$24

$39

How much do remote bank debt collection jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote bank debt collection in Boston, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.06 per hour, depending on experience, location, and employer.

What is a remote bank debt collection specialist?

A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.

What are the key skills and qualifications needed to thrive as a remote bank debt collection specialist?

To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.

What are some common challenges faced by remote bank debt collection specialists, and how can they be overcome?

Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.

What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?

AspectRemote Bank Debt CollectionRemote Credit Analyst
Required CredentialsTypically requires collections or debt recovery experience, sometimes certifications in collectionsRequires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses
Work EnvironmentPrimarily involves contacting debtors, negotiating payments, and managing overdue accounts remotelyFocuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely
Employer & Industry UsageUsed by banks, financial institutions, and debt collection agenciesUsed by banks, lending companies, and financial institutions for risk assessment

While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.

What job categories do people searching Remote Bank Debt Collection jobs in Boston, MA look for?

The top searched job categories for Remote Bank Debt Collection jobs in Boston, MA are:

Bankruptcy Paralegal

Andover, MA • On-site, Remote


Zwicker & Associates, P.C.
501 - 1,000 employees

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Paid breaks

Respectful managers

Good training


$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago


Job description

Description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.


Zwicker & Associates is seeking a Bankruptcy Paralegal to join its Bankruptcy Department. This department is responsible for the monitoring and maintenance of accounts throughout the Chapter 7, 11, 12, and 13 bankruptcy processes while adhering to federal, state, and district guidelines to minimize risk and loss to the creditors. The position will be hybrid remote/on-site after primarily on-site during the initial training period.


The base salary range for this position is $45,000 - $50,000.


Responsibilities include

  • Perform bankruptcy searches through Pacer of the Unit's assigned inventory to review for dismissals, conversions, and or objections to proofs of claim filed
  • Draft a variety of court filings, including Proof of Claims and requests for notices, accurately
  • Accurately enter bankruptcy dismissals and discharges in RMS to close accounts
  • Assist with daily reports as needed
  • Scan and redact account statements
  • Ability to read, understand, and analyze bankruptcy information to determine appropriate action
  • Review, sort, and process bankruptcy correspondence sent to the firm electronically or through traditional mail
  • Handle inbound/outbound calls as they relate to bankruptcy, ensuring compliance with the Bankruptcy Code
  • Assist the Bankruptcy Paralegal staff and Attorneys with any other tasks as required
  • Draft Judicial Lien Payoff Letters for attorney review
  • Perform other duties as assigned

Requirements

  • Previous administrative experience in a law firm or other financial or banking institution
  • Effective written and verbal communication skills; 
  • Proficiency with Microsoft and Adobe products;
  • Familiarity with standard concepts, practices and procedures within the bankruptcy and loan servicing fields;
  • Strong organizational skills with an ability to multi-task and prioritize;
  • Attention to detail and accuracy, and ability to maintain confidential information;
  • Proficient computer skills with a high comfort level with various software;
  • Excellent oral and written communication skills;
  • Knowledge of debt collection laws and regulations.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence


Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking


Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.



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