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Remote Bank Call Center Jobs in Minnesota (NOW HIRING)

Essentia Health

Patient Scheduler II

Duluth, MN · On-site +1

$20.28 - $29.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call center Licensure/CertificationQualifications: FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day/Eve Rotation (United States of America) Shift Start Time: 8:00 AM Shift End Time: 5 ...

Westinghouse Electric Company, LLC

Recruiter

Minneapolis, MN · On-site +1

$34 - $38/hr

  • Medical

  • Retirement

  • PTO

You will focus on recruiting for customer-facing positions, including Call Center Agents, Credit ... Remote work available during the contract assignment * If we convert you to a permanent employee ...

STRATACOR Enterprise, LLC

Customer Service Agent

Minneapolis, MN · On-site +1

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in ... Call center experience * Strong understanding of company products, policies and services WORK ...

TEKsystems

Email Customer Service Reps

Minneapolis, MN · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, zendesk, Call center, Support, Customer service oriented Additional Skills ... CTRL + V) (IOI) - 50 WPM (typing test) Nice to Have: - 55+ WPM - Bank or Teller Experience - Data ...

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All JobsBank Call Center JobsRemote Bank Call Center JobsRemote Bank Call Center Jobs in Minnesota

Remote Bank Call Center information

See Minnesota salary details

$10

$17

$24

How much do remote bank call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote bank call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bank call center representative, and why are they important?

To thrive as a Remote Bank Call Center Representative, you typically need a high school diploma or equivalent, strong customer service orientation, and basic banking knowledge. Familiarity with CRM software, telephony systems, and secure data handling protocols is often required. Excellent verbal communication, active listening, patience, and problem-solving skills help build trust and resolve customer issues efficiently. These competencies ensure customer satisfaction, compliance with banking regulations, and effective remote support in a fast-paced environment.

What is a remote bank call center?

A Remote Bank Call Center job involves assisting customers of a bank by phone, chat, or email from a remote location, such as a home office. Employees in this role handle inquiries about bank accounts, transactions, and services, help resolve issues, and provide information about products. They use secure systems to access customer information and must follow strict privacy and security protocols. This position typically requires good communication skills, customer service experience, and familiarity with basic banking processes.

What are some common challenges faced by employees in a remote bank call center, and how can they be managed?

Working in a remote bank call center can present challenges such as maintaining consistent communication with team members, managing potential feelings of isolation, and handling complex customer inquiries without immediate in-person support. To manage these challenges, employees are encouraged to utilize digital collaboration tools, participate in regular virtual team meetings, and actively seek guidance from supervisors when needed. Many organizations also provide training and resources to help staff stay connected and engaged, ensuring both productivity and job satisfaction in a remote environment.

What is the difference between Remote Bank Call Center vs Remote Customer Service Representative?

AspectRemote Bank Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBanking call centers, often during business hoursVarious industries, flexible locations, often during business hours
Employer & IndustryFinancial institutions, banksMultiple industries including retail, tech, healthcare
Common Search & ComparisonFocus on banking-specific roles, certifications, and banking productsBroader customer service roles across industries

The Remote Bank Call Center primarily involves handling banking-related inquiries within financial institutions, requiring banking knowledge and specific certifications. In contrast, Remote Customer Service Representatives work across various industries, providing general customer support. While both roles involve remote communication skills, the banking call center role is specialized in financial products and banking procedures.

What are popular job titles related to Remote Bank Call Center jobs in Minnesota?

For Remote Bank Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Bank Call Center jobs in Minnesota look for?

The top searched job categories for Remote Bank Call Center jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Bank Call Center jobs?

Cities in Minnesota with the most Remote Bank Call Center job openings:

Remote Bank Call Center jobs near you
Infographic showing various Remote Bank Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Patient Scheduler II

Essentia Health

Duluth, MN • On-site, Remote

$20.28 - $29.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

417th of 887 rated healthcare providers

Job description

Building Location:Business Service CenterDepartment:1006860 SCHEDULING - EH SSJob Description:This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician's order, and provides patients with cost estimates and itineraries for upcoming appointments.
Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.Education Qualifications:

Key Responsibilities:

  • Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
  • Supports a variety of Population Management, Chronic Disease Management and ACO initiatives through patient registry and outbound calling
  • Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
  • Coordinates the scheduling of services for patients including ancillary and procedure scheduling
  • Handles incoming calls, follow-up and referral work queues, ticket scheduling.
  • Proficiently and accurately enters data into the permanent electronic health record while talking with patients
  • Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
  • Other clerical duties as assigned

Required Qualifications:

  • 1 year of clinical healthcare experience

OR

  • 1 year experience as a Patient Scheduler I

OR

  • 1 year experience in a contact/call center
Licensure/CertificationQualifications:FTE:1

Possible Remote/Hybrid Option:

RemoteShift Rotation:Day/Eve Rotation (United States of America)Shift Start Time:8:00 AMShift End Time:5:00 PMWeekends:NoHolidays:NoCall Obligation:YesUnion:DC USWA Main & Neighborhoods (DCUMN)Union Posting Deadline:06/16/2026

Compensation Range:

$20.28 - $29.44Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

What Essentia Health employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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