ZipRecruiter

Log In

2

Remote B2B Customer Service Jobs in Silver Spring, MD

System One

Business Development Manager

Rockville, MD · Remote

Proven ability to prospect, build relationships, and close new business * Familiarity with CRM and ... services and workforce solutions across North America. We help clients get work done more ...

System One

Business Development Manager

Rockville, MD · Remote

Proven ability to prospect, build relationships, and close new business * Familiarity with CRM and ... services and workforce solutions across North America. We help clients get work done more ...

System One

Business Development Manager

Rockville, MD · Remote

Proven ability to prospect, build relationships, and close new business * Familiarity with CRM and ... services and workforce solutions across North America. We help clients get work done more ...

FEI Systems

Business Analyst (Remote)

Columbia, MD · On-site +1

From comprehensive case management software to disaster recovery services and content management ... Customer facing requirements elicitation and definition * Requirement documentation (user stories ...

CareFirst

Business Consultant (Remote)

Baltimore, MD · Remote

Must be able to meet established deadlines and handle multiple customer service demands from ... business consideration. It is not typical for an individual to be hired at the top of the range, as ...

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

Must be able to meet established deadlines and handle multiple customer service demands from ... business consideration. It is not typical for an individual to be hired at the top of the range, as ...

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

Must be able to meet established deadlines and handle multiple customer service demands from ... business consideration. It is not typical for an individual to be hired at the top of the range, as ...

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

Must be able to meet established deadlines and handle multiple customer service demands from ... business consideration. It is not typical for an individual to be hired at the top of the range, as ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Baltimore, MD · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

previous pagenext page

Showing results 21-40

All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Silver Spring, MD

Remote B2B Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do remote b2b customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote b2b customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Silver Spring, MD? For Remote B2B Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote B2B Customer Service jobs in Silver Spring, MD look for? The top searched job categories for Remote B2B Customer Service jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote B2B Customer Service jobs? Cities near Silver Spring, MD with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you

Business Development Manager

System One

Rockville, MD • Remote

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Job Title: Business Development Manager Location: Rockville, Maryland Type: Direct Hire Work Model: Hybrid – onsite and remote

Responsibilities

  • Drive new revenue by identifying, qualifying, and securing IT staffing and consulting opportunities
  • Build and manage a portfolio of client accounts, ensuring consistent growth and long-term retention
  • Expand existing client relationships through deeper account penetration and additional staffing needs
  • Proactively prospect new clients and contacts to increase System One’s market presence
  • Maintain regular communication with clients to anticipate hiring demand and workforce needs
  • Deliver virtual, phone, and in-person presentations tailored to client objectives
  • Collaborate closely with recruiting and delivery teams to ensure strong execution and client satisfaction
  • Stay informed on IT staffing market trends to support strategic sales efforts

Requirements

  • Bachelor’s Degree required
  • 3+ years of B2B sales or business development experience, preferably in IT staffing or consulting
  • Proven ability to prospect, build relationships, and close new business
  • Familiarity with CRM and sales tools such as Bullhorn and ZoomInfo preferred
  • Strong communication, organizational, and relationship-building skills
  • Ability to manage multiple accounts while maintaining a healthy sales pipeline

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#LI-AM1

Ref: #851-Rockville-S1