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Remote B2B Customer Service Jobs in Wisconsin (NOW HIRING)

Staples, Inc.

B2B Sales Representative

Glen Haven, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Kenosha, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Bloomington, WI · On-site +1

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Bristol, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Beetown, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Mount Hope, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Kenosha, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Woodworth, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

East Troy, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Springfield, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Bagley, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Bloomington, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Kenosha, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Rochester, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Burlington, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Glen Haven, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Kenosha, WI · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Whatsneeded-Preferred Qualifications: * 1+ years of sales, account management, customer service, or ...

Staples, Inc.

B2B Sales Representative

Rochester, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Salem, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

B2B Sales Representative

Kansasville, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Wisconsin?

For Remote B2B Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Wisconsin look for?

The top searched job categories for Remote B2B Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote B2B Customer Service jobs?

Cities in Wisconsin with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

B2B Sales Representative

Staples, Inc.

Glen Haven, WI • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 641 frontline employees who took The Breakroom Quiz

433rd of 739 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role,youllbuild meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.

Whatyoullbe doing:

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth.
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity.
  • Drive sales and profitability within existing accounts byidentifyingcustomer needs and recommending relevant solutions.
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities.
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services.
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience.
  • Conduct meaningful sales conversations with high-value customers to increasesalesacross categories.
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions.
  • Identifyunder-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit.
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators.

What you bring to the table:

  • Motivation to build customer relationships that create measurable value and growth.
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change.
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction.
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.

Whatsneeded-Basic Qualifications:

  • Associate degree,bachelorsdegree, or equivalent work experience.

Whatsneeded-Preferred Qualifications:

  • 1+ years of sales, account management, customer service, or other relevant business experience.
  • Experience managing customer accounts, buildingpipeline, or supporting revenue growth.
  • Experience using Microsoft Office, CRM tools, or sales productivity systems.
  • Experience conducting outbound calls or virtual sales conversations.

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

#LI-JR1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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      • Sales & Marketing

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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