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Remote Automotive Jobs in Texas (NOW HIRING)

WME Express

Autonomous Vehicle Remote Operator

Austin, TX · On-site +1

$24 - $25/hr

Remote Assistance Onsite Operator Location: Austin, TX ( Onsite ) Pay: $24.00-$25.00 per hour Job ... Experience with autonomous vehicles, robotics, or transportation technology * IT, automotive, EV ...

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$57

How much do remote automotive jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote automotive in Texas is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.59 and $31.50 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a remote automotive?

To thrive as a Remote Automotive Specialist, you need a solid background in automotive technology, diagnostics, and repair, often supported by an associate’s degree or certifications such as ASE. Familiarity with diagnostic software, customer relationship management (CRM) platforms, and remote communication tools is essential. Strong problem-solving abilities, customer service orientation, and effective verbal and written communication skills make candidates stand out. These skills enable accurate technical support, foster positive client interactions, and help resolve issues efficiently in a remote work environment.

What does a remote automotive do?

As a Remote Automotive Specialist, your day typically involves assisting customers or technicians by diagnosing automotive issues via phone, chat, or video, utilizing digital diagnostic tools and software. You may analyze vehicle data, provide step-by-step repair guidance, and document each interaction in a CRM system. Collaboration with other remote experts and in-field technicians is common, as is staying updated on the latest automotive technologies. The role requires strong organizational skills to manage multiple cases and consistently deliver high-quality support to clients and partner shops.

What is a remote automotive?

A Remote Automotive job allows professionals to work in the automotive industry from a remote location, rather than a physical dealership or office. These roles can include customer support, sales, technical support, automotive writing, design, and data analysis. Many remote automotive jobs leverage digital tools to assist customers, analyze vehicle performance, or contribute to research and development. This type of work is beneficial for those who prefer flexibility while still being involved in the automotive field.

What are the most commonly searched types of Automotive jobs in Texas? The most popular types of Automotive jobs in Texas are:
What are popular job titles related to Remote Automotive jobs in Texas? For Remote Automotive jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Automotive jobs in Texas look for? The top searched job categories for Remote Automotive jobs in Texas are:
What cities in Texas are hiring for Remote Automotive jobs? Cities in Texas with the most Remote Automotive job openings:
Remote Automotive jobs near you
Infographic showing various Remote Automotive job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,200 per year, or $25.1 per hour.

Remote Customer Experience Center Specialist

Group 1 Automotive, Inc.

Houston, TX • On-site, Remote

$16.25 - $21.50/hr

Full-time

PTO

Re-posted 2 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 151 rated car dealerships

Job description

About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
English & Bilingual (Spanish/English) Opportunities Available
Location: Remote (Greater Houston Area Residents Only)
Group 1 Automotive, Inc is seeking to hire a Remote Customer Experience Center Specialist. This role serves as the first point of contact for customers seeking vehicle service, delivering an exceptional customer experience while helping connect customers with the appropriate dealership resources.
The Remote Customer Service & Appointment Specialist is responsible for providing outstanding customer service by assisting customers with vehicle service inquiries, scheduling service appointments, and resolving questions in a professional and efficient manner. This position supports multiple Group 1 dealerships while serving as a trusted resource for customers throughout their service experience.
This is not a cold-calling sales role. Instead, you'll engage with customers who contact us directly, providing guidance on maintenance recommendations, warranty questions, roadside assistance, and appointment scheduling while ensuring every interaction reflects Group 1 Automotive's commitment to exceptional customer service.
The ideal candidate is customer-focused, enjoys helping others, communicates effectively, and thrives in a fast-paced environment where multitasking and attention to detail are essential.
Responsibilities
Customer Service
  • Serve as the primary point of contact for inbound customer calls regarding vehicle service needs.
  • Deliver exceptional customer service by professionally addressing customer questions and concerns.
  • Build positive customer relationships while representing the Group 1 Automotive brand.

Appointment Scheduling
  • Schedule service appointments for multiple dealership locations while maximizing service lane efficiency.
  • Recommend appropriate appointments based on customer needs, manufacturer maintenance schedules, and dealership availability.
  • Confirm appointment details and provide customers with service expectations.

Customer Support
  • Respond to customer inquiries related to:
    • Vehicle maintenance
    • Service pricing
    • Warranty coverage
    • Roadside assistance
    • Vehicle status updates
  • Resolve customer concerns or coordinate with the appropriate dealership personnel to ensure timely resolution.

Documentation & Systems
  • Accurately document customer interactions and appointment details within multiple computer systems.
  • Maintain complete and accurate customer records while adhering to Company standards.
  • Navigate multiple applications simultaneously while maintaining productivity and service quality.

Team Collaboration
  • Partner with dealership Service Advisors, Service Managers, and other internal teams to support a seamless customer experience.
  • Contribute to team performance goals while maintaining high customer satisfaction standards.
  • Demonstrate behaviors consistent with Group 1 Automotive's Values of Integrity, Transparency, Professionalism, Teamwork, and Respect.

Qualifications
Required
  • Minimum of six months of experience in:
    • Customer service
    • Call center
    • Retail
    • Hospitality
    • Appointment scheduling
    • Or another customer-facing environment
  • Excellent verbal communication and active listening skills.
  • Strong customer service and problem-solving abilities.
  • Comfortable recommending services and asking for the appointment when appropriate.
  • Strong computer proficiency with the ability to navigate multiple systems simultaneously.
  • Excellent organizational skills with strong attention to detail.
  • Reliable attendance and the ability to work independently in a remote environment.
  • Professional home office with high-speed internet (minimum 30 Mbps).
  • Must reside within the Greater Houston area.

Preferred
  • Bilingual (English/Spanish).
  • Automotive dealership or service experience.
  • Experience with appointment scheduling or customer contact center environments.

Compensation & Benefits
  • Pay-$15.00 per hour and opportunity for overtime
  • Monthly performance bonus opportunities
  • Overtime opportunities
  • $80 monthly technology allowance
  • Paid training
  • Annual performance reviews with merit increases
  • Performance-based paid time off
  • Employee discounts on vehicles, parts, and service
  • Employee referral bonus opportunities of up to $800

Schedule
Candidates must be available to work one of the following shifts:
  • 10:00 AM - 7:00 PM
  • 10:30 AM - 7:30 PM
  • 11:00 AM - 8:00 PM
  • Rotating Saturdays (work one Saturday, followed by two Saturdays off)
  • Every Sunday off

Work Environment
  • Fully remote position for candidates residing in the Greater Houston area.
  • Fast-paced customer contact environment supporting multiple dealership locations.
  • Work requires frequent interaction with customers, dealership personnel, and multiple computer systems while maintaining productivity and service quality.

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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