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Remote Auto Insurance Fraud Investigator Jobs in Michigan

CSAA

... Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and ... Investigate coverage by analyzing policy language, endorsements, and applicable state regulations ...

New

Booz Allen Hamilton, Inc.

Program Manager

Warren, MI · On-site +1

$77K - $176K/yr

Remote Work: No Job Number: R0244897 Location: Warren,MI,US Share job via: Share Program Manager ... Applicants selected will be subject to a security investigation and may need to meet eligibility ...

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All JobsAuto Insurance Fraud Investigator JobsRemote Auto Insurance Fraud Investigator JobsRemote Auto Insurance Fraud Investigator Jobs in Michigan

Remote Auto Insurance Fraud Investigator information

What is the difference between Remote Auto Insurance Fraud Investigator vs Remote Auto Claims Adjuster?

AspectRemote Auto Insurance Fraud InvestigatorRemote Auto Claims Adjuster
Primary RoleDetects and investigates insurance fraud casesEvaluates and processes auto insurance claims
Required CredentialsInsurance or fraud investigation certifications often preferredAdjuster license and claims handling certifications
Work EnvironmentRemote, investigative setting, often with law enforcement or legal teamsRemote, customer service and claims processing environment
Industry UsageInsurance companies, fraud detection agenciesInsurance companies, third-party claims organizations

While both roles work within the auto insurance industry and may require similar certifications, the Remote Auto Insurance Fraud Investigator focuses on uncovering fraud, whereas the Remote Auto Claims Adjuster handles the assessment and settlement of claims. Understanding these differences helps job seekers target the right position based on their skills and interests.

What are the most commonly searched types of Auto Insurance Fraud Investigator jobs in Michigan? The most popular types of Auto Insurance Fraud Investigator jobs in Michigan are:
What are popular job titles related to Remote Auto Insurance Fraud Investigator jobs in Michigan? For Remote Auto Insurance Fraud Investigator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Auto Insurance Fraud Investigator jobs in Michigan look for? The top searched job categories for Remote Auto Insurance Fraud Investigator jobs in Michigan are:
What cities in Michigan are hiring for Remote Auto Insurance Fraud Investigator jobs? Cities in Michigan with the most Remote Auto Insurance Fraud Investigator job openings:
Remote Auto Insurance Fraud Investigator jobs near you

Property Claims Representative (Desk Adjuster)

Hastings Mutual Insurance Company

Hastings, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 21 days ago

Job description

Deliver fair, timely outcomes on property claims while supporting customers through the moments that matter most.
Hastings Insurance is seeking a Property Claims Representative (Desk Adjuster) to join our Claim team. This role is responsible for investigating, evaluating, and resolving property claims from initial report through final settlement, all within a desk-based environment. You will play a key role in delivering a smooth and supportive claim experience, balancing customer service with sound decision-making and attention to detail.
Location & Work Eligibility Requirements:
  • This position is posted at our base claim representative level, with flexibility to consider more experienced property adjusters for alignment at a higher level based on background and expertise.
  • Candidates newer to property claims should be located within a reasonable distance of our Hastings, Michigan headquarters to support in-person training and onboarding.
  • Experienced property adjusters may be considered for remote work within our five-state footprint of Michigan, Ohio, Indiana, Illinois, or Wisconsin.
  • Regardless of location, this role follows a standard Monday through Friday schedule during our core business hours of 8:00 a.m. to 4:30 p.m.

What You'll Do:
  • Manage a personal caseload of property claims from initial assignment through resolution.
  • Investigate losses by reviewing claim details, gathering documentation, and assessing coverage.
  • Evaluate damages and determine appropriate settlement outcomes within authority.
  • Communicate clearly and consistently with policyholders, agents, and vendors throughout the claim process.
  • Review estimates, invoices, and supporting documentation to ensure accuracy and completeness.
  • Coordinate with contractors, adjusters, and other service providers as needed.
  • Identify and pursue salvage and subrogation opportunities when applicable.
  • Establish and maintain appropriate reserves throughout the life of each claim.
  • Document all claim activity thoroughly and accurately within the claim system.
  • Identify potential fraud indicators and refer as appropriate.
  • Collaborate with internal partners across underwriting, loss control, and other departments.
  • Participate in ongoing learning and development to build claim knowledge and expertise.

What You'll Bring:
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Prior experience in property claims adjusting preferred for more experienced candidates.
  • Strong customer service and communication skills.
  • Ability to make sound decisions and apply critical thinking in claim situations.
  • Comfort managing multiple tasks and priorities in a structured environment.
  • Basic computer skills, including Microsoft Office.
  • Strong organizational skills and attention to detail.
  • Ability to work both independently and as part of a team.

About Hastings Insurance:
For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.
Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.
Our Organizational Commitment:
At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.
We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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