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Remote Audiologist Jobs in Raleigh, NC (NOW HIRING)

A fully remote opportunity for a skilled Speech-Language Pathologist specializing in telespeech services is available, serving educational settings virtually from Raleigh, NC. This contract role ...

Remote Audiologist information

See Raleigh, NC salary details

$42.8K

$82K

$125.5K

How much do remote audiologist jobs pay per year?

As of Jul 7, 2026, the average yearly pay for remote audiologist in Raleigh, NC is $81,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $92,600.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a Remote Audiologist?

A typical day for a Remote Audiologist involves conducting virtual consultations, administering and interpreting hearing evaluations, counseling patients on treatment options, and programming hearing aids using specialized telehealth tools. You may collaborate virtually with other healthcare professionals, coordinate care with support staff, and manage documentation via secure online platforms. Many remote audiologists also provide follow-up care, troubleshooting, and education for both patients and their families. Your schedule may offer flexibility, but you must be comfortable working independently and managing your time efficiently.

What are the key skills and qualifications needed to thrive in the Remote Audiologist position, and why are they important?

To thrive as a Remote Audiologist, you need a graduate degree in audiology (AuD or master's), state licensure, and a solid grasp of diagnostic testing and hearing aid fitting. Familiarity with telehealth platforms, audiology practice management software, and digital otoscopic equipment is typically required. Excellent communication, active listening, and problem-solving skills help in delivering quality care and building patient trust remotely. These competencies are vital for ensuring accurate assessments, effective virtual patient interaction, and maintaining compliance with healthcare standards in a remote setting.

What is a Remote Audiologist job?

A Remote Audiologist provides hearing care services, such as hearing assessments, hearing aid fittings, and patient consultations, through virtual platforms or telehealth technology. They work with patients remotely, often using specialized software and devices to evaluate and support hearing health. This role allows audiologists to assist individuals who may not have easy access to in-person care, such as those in rural areas. Remote audiologists may work independently, for telehealth companies, or as part of a larger healthcare organization.

What are the most commonly searched types of Audiologist jobs in Raleigh, NC? The most popular types of Audiologist jobs in Raleigh, NC are:
What are popular job titles related to Remote Audiologist jobs in Raleigh, NC? For Remote Audiologist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Audiologist jobs in Raleigh, NC look for? The top searched job categories for Remote Audiologist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Audiologist jobs? Cities near Raleigh, NC with the most Remote Audiologist job openings:
Infographic showing various Remote Audiologist job openings in Raleigh, NC as of July 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,992 per year, or $39.4 per hour.

Manager, Audiology Technical Support Services

MED-EL Medical Electronics

Durham, NC • On-site, Remote

Full-time

Posted 7 days ago


Job description

Job Type
Full-time
Description
The Manager, Audiology Support Services is a senior leadership role within MED-EL US Customer Experience, responsible for leading teams that provide high-quality support and troubleshooting for professional clinics, staff, and consumers across multiple communication channels. This role ensures exceptional service delivery for MED-EL's product portfolio, drives operational excellence, and fosters a collaborative, performance-oriented culture. The manager partners closely with senior leadership to align strategy, optimize processes, and uphold MED-EL's commitment to a world-class customer experience.
Job Description
Primary Responsibilities
Leadership
  • Align with senior and executive leadership to ensure clarity, focus, and execution of organizational goals.
  • Participate in strategic planning for MED-EL's short- and long-term success.
  • Position Audiology Support Services as a key contributor to MED-EL's customer experience mission.
  • Lead planning for budget, staffing, and departmental priorities.
  • Complete compliance, administrative, and people-management duties in a timely, professional manner.
  • Serve on cross-functional teams and committees as needed.
  • Partner with leadership to ensure seamless customer experience across functions and resolve issues promptly.
Service Delivery
  • Ensure high-quality, efficient audiology support services for all customer groups.
  • Deliver world-class support for new and existing product lines throughout their lifecycle.
  • Collaborate with leadership and teams to meet strategic goals and performance targets.
  • Ensure teams have the resources needed to meet service level standards using data, feedback, and projections.
  • Identify and communicate training needs related to non-clinical service delivery and support training rollout.
Oversight
  • Optimize service delivery through monitoring productivity, metrics, and digital tools to identify trends and opportunities.
  • Oversee departmental projects and manage change, ensuring team engagement and feedback during transitions.
Process
  • Establish and maintain procedures that support seamless, compliant customer operations.
  • Develop and maintain documentation for workflows, policies, and procedures, ensuring accessibility and accuracy.
  • Evaluate and refine processes to improve efficiency and scalability.
  • Engage supervisors and leads in developing and reviewing guidance and policy.
  • Collaborate with other departments to align business processes and resolve issues.
People & Culture
  • Lead hiring activities for Audiology Support Services.
  • Foster a professional, collaborative, performance-driven culture.
  • Lead the annual performance management process for the Audiology team.
  • Coach and develop supervisors and direct reports, providing backup coaching as needed.
  • Conduct regular one-on-ones, training, and performance feedback to support continuous improvement.
  • Support supervisors in talent development and retention, ensuring growth opportunities are available.
  • Empower supervisors and leads through delegated decision-making and ownership of responsibilities.
  • Coach the team on performance metrics, strengths, and their impact on customer outcomes.
  • Guide the team in resolving internal conflicts and collaborating effectively.
Alternate Responsibilities
  • Provide or coordinate clinically related training for new MED-EL personnel.
  • Support additional initiatives and projects as required.
Job Tasks
  • Provide timely updates to leadership and collaborate with other management roles.
  • Oversee nationwide customer support services, including coverage outside standard business hours.
  • Maintain flexibility to address staffing issues, business needs, and international support requirements.
  • Travel occasionally for on-site support, training, or business needs (less than 5%, anticipated if office-based, 15% anticipated if remote).
Job Requirements
Required Skill Sets
  • Embodies MED-EL values: Team Player, Valued Partner, Innovative, Performance Driven.
  • Expertise in hearing implants and related software strongly preferred.
  • Deep knowledge of medical devices, healthcare operations, FDA regulations, and HIPAA.
  • Experience in hearing/medical device contact centers and high-volume service environments preferred.
  • Highly organized with strong communication and stakeholder-management skills.
  • Ability to perform under pressure, including during audits and regulatory inspections.
  • Ability to quickly learn MED-EL tools (e.g., Five9, Navision, CRM).
  • Excellent customer service, written communication, and problem-solving skills.

Education & Professional Requirements
  • Advanced degree in Audiology with 5+ years of professional experience (clinical, academic, industry, or association).
  • 2+ years of leadership or supervisory experience, ideally in hearing implants, medical devices, or hearing aids.
  • Willingness to rapidly expand knowledge in customer service and contact center operations.
  • Skilled in workflow redesign and process optimization.
  • Hybrid schedule, if office based: 3 days in office, 2 days remote, with additional on-site presence as needed for meetings, training, or onboarding.