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Remote Asset Recovery Specialist Jobs (NOW HIRING)

Firstsource

Patient Financial Recovery Specialist

$18.50 - $24.50/hr

The Patient Financial Recovery Specialist will provide customer service to hospital patients who ... Ensure a confidential and well-organized remote work area. * Provide assistance with other projects ...

Georgias's Own

Payment Recovery Specialist I

... benefits of remote work. We provide the necessary tools and technology to ensure seamless ... The Payment Recovery Specialist I oversees the daily operations of loans under bankruptcy ...

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How much do remote asset recovery specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote asset recovery specialist in the United States is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.20 per hour, depending on experience, location, and employer.
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Remote Asset Recovery Specialist jobs near you
Infographic showing various Remote Asset Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,548 per year, or $22.4 per hour.

Patient Financial Recovery Specialist

Firstsource

Remote

$18.50 - $24.50/hr

Full-time

Re-posted 3 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

29th of 72 rated call and contact centers

Job description

Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.
Roles & Responsibilities
  • Respond to incoming patient calls and initiate outbound calls to patients using our automated dialing system.
  • Aid patients in managing their accounts, which includes arranging payment options for outstanding balances.
  • Process credit card payments efficiently over the phone.
  • Identify and gather updated insurance information.
  • Investigate "Explanation of Benefits" from insurance providers to understand payment details and discrepancies.
  • Evaluate patients for charity eligibility, address general inquiries, and resolve account-related issues and concerns.
  • Seamlessly navigate multiple patient account systems and payment platforms.
  • Maintain precise and current information in account notes within the relevant systems.
  • Consistently achieve designated collection and productivity objectives as assigned by management.
  • Uphold strict confidentiality when handling account information.
  • Adhere to the established policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Actively engage in the Corporate Compliance Program and maintain a vigilant awareness of its guidelines.
  • Ensure a confidential and well-organized remote work area.
  • Provide assistance with other projects as directed by management.

Top of Form
Top of FormPreferred Educational Qualifications
  • High School Diploma or equivalent required.

Preferred Work Experience
  • Prefer previous experience with providing customer service and work within a call center environment
  • Prefer previous experience with the medical billing process

Competencies & Skills
  • Proficiency in effective communication with patients, colleagues, and management, whether in-person or via remote virtual chat platforms.
  • Consistently maintain a courteous and professional demeanor.
  • Self-discipline to stay focused and productive with minimal supervision.
  • Exhibit initiative and creativity in fulfilling job responsibilities.
  • Skillfully prioritize multiple tasks through time management and organizational abilities.
  • Possess a strong command of PC operations and the capacity to type at a rate of 30-40 words per minute.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
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