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Remote Application Support Jobs in Valley Stream, NY

Danaher

Field Application Scientist - Confocal

New York, NY · Remote

$125K - $135K/yr

Support will be provided to Leica's Life Science Research customers and Confocal Sales Specialists ... Reporting to the Regional Sales Manager, Northeast, this remote role is part of the Life Science ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Valley Stream, NY

Remote Application Support information

See Valley Stream, NY salary details

$32.4K

$168.6K

$215.5K

How much do remote application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote application support in Valley Stream, NY is $168,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,800.00 and $214,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Valley Stream, NY? The most popular types of Application Support jobs in Valley Stream, NY are:
What cities near Valley Stream, NY are hiring for Remote Application Support jobs? Cities near Valley Stream, NY with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Valley Stream, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $168,627 per year, or $81.1 per hour.

Certified Epic Cadence Application Support Engineer

1 point system

New York, NY • Remote

Contractor

Re-posted 28 days ago

Job description

Skill:
Epic Cadence Application Support Engineer
5+ years of work exp. in Healthcare and EHR experience, with a focus on Cadence Epic experience
Strong hands-on implementation experience in Cadence 
Candence Epic certification is must
Candidate with Candance along with Ambulatory and Inpatient experience is preferred 
Strong understanding of Cadance workflows, clinical operations, and IT strategy
Experience contributing to EHR implementation plans (scope and timelines)
Excellent interpersonal skills with the ability to manage sensitive and confidential information with professionalism
Ability to establish and maintain effective working relationships with diverse groups of client, team members, managers, and vendors.