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Remote Application Support Jobs in Orem, UT (NOW HIRING)

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

We provide comprehensive training and ongoing support. What You'll Do * Coordinate reservations for ... Submit your application today to begin the next step in our hiring process.

Canopy

Senior Application Security Engineer

South Jordan, UT · Remote

$109K - $149K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

Canopy

Senior Application Security Engineer

South Jordan, UT · Remote

$109K - $149K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

Canopy

Senior Application Security Engineer

South Jordan, UT · Remote

$109K - $149K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

Talkiatry

Psychiatrist (Remote)

Provo, UT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Talkiatry

Psychiatrist (Remote)

Orem, UT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Talkiatry

Psychiatrist (Remote)

Lehi, UT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Talkiatry

Remote Psychiatrist (MD/DO) - Utah

Provo, UT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Orem, UT

Remote Application Support information

See Orem, UT salary details

$26.9K

$140.1K

$179.1K

How much do remote application support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote application support in Orem, UT is $140,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $178,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Orem, UT? The most popular types of Application Support jobs in Orem, UT are:
What are popular job titles related to Remote Application Support jobs in Orem, UT? For Remote Application Support jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Orem, UT look for? The top searched job categories for Remote Application Support jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Application Support jobs? Cities near Orem, UT with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Orem, UT as of July 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $140,133 per year, or $67.4 per hour.

IT Helpdesk Support Specialist II

asburyauto

Draper, UT • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

The IT Help Desk Support Specialist II serves as a primary point of contact for technology support across the organization. This role provides technical assistance to end users by resolving issues submitted through our ticketing system and supporting employees via phone, remote support, and other communication channels.

The ideal candidate has strong troubleshooting skills, excellent customer service abilities, and previous experience supporting users in a fast-paced business environment.

Key Responsibilities

  • Respond to and resolve IT support tickets submitted through the help desk platform
  • Provide technical support over the phone and through remote assistance tools
  • Troubleshoot hardware, software, network, and application issues
  • Escalate complex issues to appropriate IT teams when necessary
  • Document troubleshooting steps and resolutions within the ticketing system
  • Support user account administration and access management
  • Assist with workstation deployments, upgrades, and technology rollouts
  • Maintain a high level of customer service and professionalism
  • Follow established service level agreements (SLAs) and support procedures
  • Participate in ongoing IT projects and process improvements

Required Qualifications

  • Minimum 3 years of professional IT support or Help Desk experience
  • Strong troubleshooting and problem-solving skills
  • Experience supporting Windows environments, Microsoft 365, and common business applications
  • Experience working with ticket management systems
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer service mindset and attention to detail

Preferred Qualifications

  • Previous IT experience supporting an automotive dealership group or automotive retail organization
  • Experience with Tekion dealership management systems
  • Familiarity with dealership technology platforms and workflows (CDK, R&R - Reynolds & Reynolds, Cox Automotive,).
  • Experience supporting enterprise applications and remote users
  • Technical certifications (CompTIA, Microsoft, ITIL, etc.) are a plus

Career Growth Opportunity

This is a mid-level position designed for professionals who want to continue building their IT careers. Successful candidates will have opportunities to expand their technical expertise and pursue advancement within Asbury's growing IT organization, including paths into:

  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • IT Operations
  • Application Support
  • IT Leadership

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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