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Remote Application Support Jobs in Orem, UT (NOW HIRING)

401GO

Tenant Support Manager

Sandy, UT · On-site +1

United States (Remote/Hybrid) Reports to: Head of Enterprise Platforms Position Overview: The ... Serve as a platform power user for the 401GO administrative application within the enterprise ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

We provide comprehensive training and ongoing support. What You'll Do * Coordinate reservations for ... Submit your application today to begin the next step in our hiring process.

Canopy

Senior Application Security Engineer

Draper, UT · Remote

$107K - $146K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

LedgerGurus

Remote Tax Accountant

Lehi, UT · Remote

$40 - $48/hr

This will be a calmer environment with a lot of autonomy, flexibility, and support as we build out ... application. We look forward to meeting you!

LedgerGurus

Remote Tax Accountant

Lehi, UT · On-site +1

$40 - $48/hr

This will be a calmer environment with a lot of autonomy, flexibility, and support as we build out ... application. We look forward to meeting you! Employment Type: PART_TIME

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Orem, UT

Remote Application Support information

See Orem, UT salary details

$26.9K

$140.1K

$179.1K

How much do remote application support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote application support in Orem, UT is $140,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $178,200.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Orem, UT?

The most popular types of Application Support jobs in Orem, UT are:

What are popular job titles related to Remote Application Support jobs in Orem, UT?

For Remote Application Support jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Orem, UT look for?

The top searched job categories for Remote Application Support jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Application Support jobs?

Cities near Orem, UT with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Orem, UT as of August 2026, with employment types broken down into 75% Full Time, 16% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $140,133 per year, or $67.4 per hour.

Senior Site Reliability Engineer (SRE)

CenCore LLC

Springville, UT • On-site, Remote

$52.75 - $70/hr

Full-time

Posted 13 days ago

Job description

Description
The Senior Site Reliability Engineer (SRE) will implement, secure, and operate the cloud infrastructure that supports CenCore Group's proprietary enterprise SaaS platform. This role is responsible for maintaining a scalable, highly available, secure, and reliable cloud environment as the platform grows and supports enterprise customers.
Key Responsibilities
  • Manage, maintain, and improve AWS-based cloud infrastructure supporting enterprise SaaS operations.
  • Operate and support Kubernetes environments, including Amazon EKS.
  • Own platform reliability, scalability, availability, disaster recovery readiness, and operational resilience.
  • Design and support cloud networking, load balancing, routing, traffic management, and related infrastructure components.
  • Implement and maintain monitoring, alerting, logging, and observability solutions to support proactive issue detection and response.
  • Establish and document operational standards, Service Level Objectives (SLOs), incident response processes, and reliability best practices.
  • Partner with software engineering and product teams to improve application performance, platform stability, and deployment reliability.
  • Apply security best practices across IAM, secrets management, encryption, vulnerability remediation, access controls, and production operations.
  • Support production operations, troubleshoot critical issues, and participate in incident resolution as needed.

Requirements
Required Qualifications
  • Active Top Secret clearance with SCI eligibility
  • Professional experience supporting cloud infrastructure, site reliability, DevOps, platform engineering, or systems engineering functions.
  • Hands-on experience with AWS cloud services and production cloud operations.
  • Experience administering or operating Kubernetes environments.
  • Working knowledge of infrastructure reliability, availability, scalability, incident response, and operational support practices.
  • Experience implementing monitoring, logging, alerting, or observability tools.
  • Ability to troubleshoot complex production issues and coordinate resolution across technical teams.
  • Strong understanding of cloud security fundamentals, including identity and access management, encryption, secrets management, and vulnerability remediation.
  • Ability to document technical processes, standards, and operational procedures.

Preferred Qualifications
  • Experience with AWS services such as EKS, ALB, VPC, CloudFront, Route 53, RDS/Aurora, S3, and IAM.
  • Experience with Terraform or other Infrastructure as Code tools.
  • Experience with monitoring platforms such as Datadog, CloudWatch, Grafana, Prometheus, or similar tools.
  • PostgreSQL administration, performance tuning, or database operations experience.
  • Experience supporting enterprise SaaS, cloud-native applications, or customer-facing production platforms.
  • Experience developing disaster recovery, operational readiness, or production support documentation.

Skills / Competencies
  • Cloud infrastructure operations and automation
  • Platform reliability, scalability, and performance optimization
  • Kubernetes administration and containerized application support
  • Monitoring, observability, and incident response
  • Cloud security and operational risk awareness
  • Technical troubleshooting and root cause analysis
  • Cross-functional collaboration with engineering, product, and operations teams
  • Clear technical documentation and process improvement

Work Environment and Physical Requirements
This role is primarily performed in a professional office or remote technology environment, depending on business needs and position requirements. Work involves regular use of a computer, collaboration tools, and cloud-based systems. The position may require participation in production support, incident response, or after-hours troubleshooting as needed. Physical requirements are generally sedentary and include prolonged periods of sitting, computer use, and communicating with internal teams.

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