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Remote Application Support Jobs in Ogden, UT (NOW HIRING)

Enova International

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Call Center Sales Representative (Remote)

Salt Lake City, UT · Remote

$17/hr

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... In the role of an Application Support Representative, you will undergo a comprehensive three-week ...

KēSTA I.T.

Application Architect

Salt Lake City, UT · Remote

This position is Remote : We Are Seeking an experienced Application Architect to lead the discovery ... application that supports data visualization, analytics, workflow management, and system ...

Ballard Spahr LLP

Billing Specialist

Salt Lake City, UT · On-site +1

$70K - $78K/yr

This position also provides time and billing application support to users firm wide.This position is remote if located in a state with a Ballard presence. Why Join Us? * Innovative Work Environment:

ABB

VFD Technical Support Specialist

UT · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Provide technical support via phone & email for common problems related to the application of Low ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Ogden, UT

Remote Application Support information

See Ogden, UT salary details

$30.3K

$157.7K

$201.6K

How much do remote application support jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote application support in Ogden, UT is $157,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Ogden, UT?

The most popular types of Application Support jobs in Ogden, UT are:

What are popular job titles related to Remote Application Support jobs in Ogden, UT?

For Remote Application Support jobs in Ogden, UT, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Ogden, UT look for?

The top searched job categories for Remote Application Support jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Remote Application Support jobs?

Cities near Ogden, UT with the most Remote Application Support job openings:

Remote Application Support jobs near you

Technical Support Engineer

Salt Lake City, UT • Remote

Experlogix
11 - 50 employees
Learn more about Experlogixexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Do you enjoy digging into challenging technical problems and finding creative solutions? If you're passionate about technology and enjoy learning how complex software systems work, we'd love to hear from you.

This is an exciting opportunity to strengthen both your development and technical troubleshooting skills while working with enterprise software used by organizations around the world. You'll gain experience with leading CRM and ERP platforms, SQL Server, web technologies, and cloud-hosted applications—all while building highly transferable technical skills.


This is not your typical call center support position. You'll work alongside experienced technical professionals to solve complex customer issues, collaborate across Engineering and Professional Services, and continually expand your technical expertise in a supportive, team-oriented environment.

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion for solving challenging software problems. The ideal candidate enjoys understanding how software works, is comfortable troubleshooting databases, web applications, and integrations, and has experience with .NET technologies—or a strong desire to learn them.


In this role, you'll provide high-quality technical support for our CPQ software and its integrations with ERP and CRM platforms while working closely with teammates to resolve complex technical issues and continuously grow your technical knowledge.


*This is a remote position and can be located anywhere within the United States or Canada.

Responsibilities

  • Serve as the primary point of contact for Tier II technical support escalations, delivering timely and effective solutions that ensure customer success.
  • Diagnose and troubleshoot issues related to Experlogix CPQ software, SQL Server databases, ERP and CRM integrations, and web-based applications.
  • Collaborate with Product Development, Professional Services, and other cross-functional teams to investigate and resolve complex technical issues.
  • Develop and maintain technical expertise in Experlogix products, Microsoft technologies, ERP systems, CRM platforms, and SQL Server.
  • Document troubleshooting steps, root causes, and resolutions within the company knowledge base.
  • Identify recurring issues and provide feedback that improves product quality, support processes, and the customer experience.
  • Participate in ongoing technical training and knowledge-sharing sessions to continually expand your technical skill set.


Skills & Qualifications

  • 2+ years of experience in technical support, application support, software development, IT support, or similar technical roles.
  • Experience supporting enterprise software solutions such as Microsoft Dynamics, Salesforce, NetSuite, or other ERP and CRM platforms is preferred.
  • Strong understanding of Microsoft SQL Server with basic to intermediate proficiency writing SQL queries for troubleshooting and data analysis.
  • Working knowledge of web server technologies such as Internet Information Services (IIS), Windows Server, Apache, or similar platforms.
  • Familiarity with web technologies including HTML, CSS, JavaScript, XML, and REST-based APIs.
  • Exposure to object-oriented programming concepts or scripting languages is helpful. Experience with .NET is a plus, but a willingness to learn is equally valued.
  • Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues while demonstrating a strong sense of ownership.
  • Experience configuring virtual machines and remote desktop connections.
  • Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
  • Curiosity, persistence, and a passion for learning new technologies and solving challenging technical problems.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Certifications related to Microsoft SQL Server, Microsoft Dynamics, Salesforce, Azure, or CPQ technologies are a plus but not required.


Find Your Passion at Experlogix

At Experlogix, we strive to create a culture of engaged, collaborative team members who are passionate about solving problems and helping customers succeed. We believe in building careers—not just filling jobs—and provide opportunities for continuous learning, professional development, and internal growth.

Our purpose is to fuel your passion through rewarding work, meaningful challenges, and opportunities to make an impact. See why we were recognized as a Top 10 Microsoft Dynamics Marketplace solution and one of the best software and service companies in Silicon Slopes.


Our Company

Experlogix is a rapidly growing, award-winning leader in Configure, Price, Quote (CPQ) technology. We specialize in fully integrated quote and order automation solutions for Microsoft Dynamics, Salesforce, and NetSuite. With offices in the United States, Canada, Belgium, and the Netherlands, along with remote team members around the globe, we're committed to delivering innovative solutions and exceptional customer experiences.


Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Voluntary Disability Insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • 401(k) with Company Match
  • Teladoc Virtual Healthcare
  • Health Advocate Program
  • Paid Holidays and Generous PTO—we encourage you to use it!
  • Flexible work environment with accountability and trust
  • Opportunities for ongoing technical learning and career advancement