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Remote Application Support Jobs in Midvale, UT (NOW HIRING)

Mendix

Application Support Engineer

Salt Lake City, UT · On-site +1

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities ...

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

KEYENCE

Field Application Engineer '27

Salt Lake City, UT · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Canopy

Senior Application Security Engineer

South Jordan, UT · Remote

$109K - $149K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

Canopy

Senior Application Security Engineer

South Jordan, UT · Remote

$109K - $149K/yr

This position is fully remote in Utah. What You'll Do * Help design and execute a multi-year ... Support customer and compliance conversations where deep technical credibility is needed What We're ...

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Midvale, UT

Remote Application Support information

See Midvale, UT salary details

$29.2K

$152K

$194.3K

How much do remote application support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote application support in Midvale, UT is $152,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $193,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What cities near Midvale, UT are hiring for Remote Application Support jobs? Cities near Midvale, UT with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Midvale, UT as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $152,019 per year, or $73.1 per hour.

Application Support Engineer

Mendix

Salt Lake City, UT • On-site, Remote

$110K - $130K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Siemens Digital Industries Software - Mendix
Siemens Digital Industries Software is seeking a highly motivated and technically proficient Application Support Engineer to join our Mendix team. This role is ideal for an individual who demonstrates strong problem-solving capabilities, a commitment to customer success, and the ability to thrive in a dynamic, technology-driven environment.
As part of Siemens Digital Industries Software, Mendix is at the forefront of revolutionizing enterprise application development through its industry-leading low-code platform. We empower organizations to rapidly create, integrate, and deploy robust, enterprise-grade solutions. This position offers an exciting opportunity to contribute to our growing support team, providing essential technical guidance and resolution for our cutting-edge platform and applications.
What you'll be doing:
The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities include:
  • Customer Issue Resolution: Independently manage and resolve platform and product issues for customers, addressing challenges related to application development, deployment, and integration within the low-code environment.
  • Technical Troubleshooting and Analysis: Conduct in-depth investigation, reproduction, and troubleshooting of reported issues. Identify suitable solutions or root causes within the Mendix platform infrastructure, runtime, and associated software components.
  • Stakeholder Coordination: Effectively communicate reported issues and insights to Mendix R&D, Product Management, and Customer Success Managers, ensuring efficient multi-functional coordination and contributing to product improvement.
  • Autonomous Decision-Making: Operate with minimal direction, exercising independent judgment and discretion to efficiently resolve customer issues and enhance their Mendix experience.
  • Prioritization and Time Management: Handle workload effectively, prioritizing daily tasks based on problem severity and business impact on customer Mendix applications.
  • Expectation Management: Establish and maintain clear customer expectations by adhering to Service Level Agreements and prioritizing reported incidents with transparency and professionalism.

What you'll bring:
We are seeking a candidate who possesses strong technical competence, excellent interpersonal skills, and a dedication to resolving complex challenges.
  • Education: A Bachelor of Science degree in Information Systems, Engineering, Computer Science, or an equivalent combination of education and practical experience demonstrating strong analytical and technical aptitude.
  • Communication Skills: Proven communication skills, both written and verbal, with the ability to articulate complex technical information clearly and concisely to diverse audiences.
  • Problem-Solving Acumen: Aptitude for technology and problem-solving, coupled with robust analytical skills and a commitment to continuous learning, particularly within low-code development.
  • Organizational Capabilities: Highly organized, adaptable, and capable of efficiently supervising and managing multiple tasks and customer cases concurrently within a dynamic support environment.
  • Technical Proficiency/Interest: An understanding of and keen interest in programming languages (e.g., Java, JavaScript), integration concepts (APIs, web services), relational databases (SQL), and/or public Cloud technologies (e.g., AWS, Azure, Kubernetes). Experience with low-code platforms is highly advantageous.
  • Customer Engagement Experience (Preferred): Prior experience in customer-facing technical support, consultancy roles, or other relevant customer service experience is preferred.
  • Location Flexibility: Ability to work from our Boston office a few times per year to foster collaboration and team cohesion.

Why Siemens?
At Siemens, we are committed to fostering an environment where our employees can thrive and make a significant impact. We offer:
  • Innovative Technology: Contribute to a leading low-code platform that is transforming industries globally.
  • Meaningful Work: The opportunity to directly influence customer success and contribute to a product that delivers tangible value.
  • Professional Development: A culture that promotes continuous learning, professional growth, and staying abreast of technological advancements.
  • Collaborative Environment: A supportive, agile, and inclusive team where contributions are valued, and collaboration is integral.

Comprehensive Benefits: The salary range for this position is $110,000 to $130,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on
the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits
available in your country via the link: Benefits | Siemens Digital Industries Software
Join Our Team!
We invite qualified candidates to apply for this challenging and rewarding opportunity to contribute to a world-class team.
#LI-LB1 #saas
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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