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Remote Application Support Jobs in Northbrook, IL

blueStone

Sr. Data Analyst

Chicago, IL · Remote

$88K - $111K/yr

Must be able to work with the remote based BI team, and offshore development team, staying closely ... application support Additional Information

Wintrust

Principal Software Engineer

Rosemont, IL · On-site +1

$199K/yr

Job location - Rosemont, IL- The position is based in Rosemont, IL, but remote work anywhere in the ... Develop production application support plans, schedules, and assignments as required. Estimate the ...

BAI

Application Developer

Chicago, IL · On-site +1

$65K - $90K/yr

This role is responsible for developing, supporting, and optimizing internal reporting and data ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

Doppio Group

General Application

Chicago, IL · On-site +1

... remote team members across North America and India. Our work is focused on supply chain integration ... Specifically, we build and support integrated solutions for manufacturing, distribution, equipment ...

Doppio Group

General Application

Chicago, IL · On-site +1

... remote team members across North America and India. Our work is focused on supply chain integration ... Specifically, we build and support integrated solutions for manufacturing, distribution, equipment ...

ABB

EL Services Application Engineer

IL · Remote

The work model for the role is: remote (#Li-Remote) supporting the North Region central district ... Experience in application engineering or field engineering in power delivery products and systems ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Northbrook, IL

Remote Application Support information

See Northbrook, IL salary details

$31.5K

$163.6K

$209.1K

How much do remote application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote application support in Northbrook, IL is $163,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,600.00 and $208,100.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Northbrook, IL? The most popular types of Application Support jobs in Northbrook, IL are:
What are popular job titles related to Remote Application Support jobs in Northbrook, IL? For Remote Application Support jobs in Northbrook, IL, the most frequently searched job titles are:
What cities near Northbrook, IL are hiring for Remote Application Support jobs? Cities near Northbrook, IL with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Northbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $163,605 per year, or $78.7 per hour.

Sr. Data Analyst

blueStone

Chicago, IL • Remote

$88K - $111K/yr

Full-time

Re-posted 14 days ago

Job description

Company Description

bluestone Executive Search specializes in aligning top companies across vast industries with superior, high-level IT professionals worldwide.

Job Description

We are seeking an experienced Sr. Data Warehouse / Business Analyst on a full-time, permanent basis for our client, a worldwide leader in the technology and media space. The Sr. Data Warehouse /Business Analyst will serve as a leader for Business Intelligence and work with vendors to implement BI solutions to meet their needs. This role is functional and technical with the qualified candidate having an understanding and experience with BI environments such as Business Objects or Informatica; data warehouse architecture and design experience, data modeling as well as a strong understanding of star schema and snowflake schemas; an understanding of normalization and denormalization; dashboards; ETL design; SQL queries; ad hoc reporting and strong analytical and communication skills to work with senior management and vendors.

Qualifications

High level job description

  • Work as a business partner to define and document key requirements for BI solutions.

  • Analyze requirements, design the solution, develop, implement and support the BI solutions.

  • Provide support as needed for all BI applications.

    Candidate Profile

  • Minimum of 5 years hands on experience implementing BI solutions, from analysis through implementation, including technologies such as Business Objects XI and Informatica, and concepts such as dashboards.

  • 4 year bachelor's degree is required, preferably in Information Technology. 

  • Must have passion to sell BI solutions.

  • Very good verbal and written communication skills, including documenting solution requirements and design. 

  • Must be able to work with the remote based BI team, and offshore development team, staying closely coordinated with them, but not requiring day to day supervision.

  • 5+ years' experience in BI data analysis supporting BI solutions. 

    Data Analyst details

  • Data modeler/analyst must have strong knowledge of star schema and snow flake schema

  • Data modeler/analyst must have good experience in rational database systems and architecture.

  • Data modeler/analyst must have good experience in forms of normalization and transformations of data throughout the forms .

  • Data modeler/analyst must have Database table and schema design experience (specially for Oracle)

  • Data modeler/analyst must have knowledge of Business Intelligence Process

  • SQL Language is a must.

  • Gather requirements for data integration, data visualizations, dashboards, and reports.

  • Must have experience on SDLC phases .

  • Able to document Technical , Business and Functional Requirements

  • Able to document mapping on ETL and Database tables and schema .

  • Able to provide test cases for testing purposes on BI

  • Able to create end user documentation .

  • Collaborate with customers and technical colleagues to define the project requirements, business process, work-flow, and data flow on business projects and ad-hoc application support

Additional Information

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