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Remote Application Support Jobs in Gainesville, FL

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Remote Application Support information

See Gainesville, FL salary details

$28.1K

$146K

$186.6K

How much do remote application support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote application support in Gainesville, FL is $146,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $185,700.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are popular job titles related to Remote Application Support jobs in Gainesville, FL?

For Remote Application Support jobs in Gainesville, FL, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Gainesville, FL look for?

The top searched job categories for Remote Application Support jobs in Gainesville, FL are:

What cities near Gainesville, FL are hiring for Remote Application Support jobs?

Cities near Gainesville, FL with the most Remote Application Support job openings:

Licensed Marriage and Family Therapist - Remote Opportunity

Company Confidential

Gainesville, FL • Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Are you seeking a flexible opportunity to impact lives while enjoying the benefits of a remote work setting? Gotham Enterprises Ltd is searching for a dedicated and licensed Marriage and Family Therapist (LMFT) to join our teletherapy practice. This full-time role allows you to work from the comfort of your home while providing essential mental health services to clients from across the nation. Enjoy a competitive salary ranging between USD 90,000 and 104,000 annually, with a sign-on bonus to welcome you to our growing team.

About the Organization

Gotham Enterprises Ltd is committed to delivering high-quality mental health care through a fully remote network of skilled therapists. Our team operates with a focus on providing accessible services that promote stability and wellness for our clients. We believe in fostering a collaborative environment that values professional development and the individual strengths of each team member.

Work Environment

This remote position enables you to create your own work schedule, allowing for a balance between professional duties and personal life. Our outpatient office integrates a variety of digital platforms to facilitate teletherapy, making client interactions smooth and effective. You will have the flexibility to work either part-time or full-time based on your availability, ensuring you have complete control over your caseload and hours.

Key Responsibilities

As a Remote Mental Health Counselor, you will be responsible for:

  • Providing one-on-one therapy sessions via video chat, aiding clients in improving their mental health and overall well-being.
  • Encouraging clients to openly share their emotions and experiences, guiding them toward self-discovery and insight into their relationships.
  • Adopting a client-centered approach to advocate for their needs, helping them define and achieve personal goals.
  • Conducting thorough assessments of clients' mental health conditions, developing and implementing effective treatment plans tailored to their unique situations. Your clinical experience will play a crucial role in selecting a solution-focused methodology.
Patient Population / Client Focus

The clientele you will serve consists predominantly of stable, low-acuity adults facing a range of mental health concerns. Your work will involve fostering an environment where clients can discuss their challenges comfortably, while also equipping them with tools to enhance their quality of life. Our commitment is to help individuals navigate their mental health journeys successfully.

Qualifications

To excel in this position, candidates must meet the following qualifications:

  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current and independent license to practice as a Licensed Marriage and Family Therapist (LMFT). Please note that limited or provisional licenses are not accepted.
  • No prior disciplinary actions against licensure.
  • Strong interpersonal skills with a compassionate approach to client interactions.
  • Proficient computer literacy for seamless adaptation to our digital therapy platform.
Preferred Experience

While we welcome applicants with varying levels of experience, those who have previous experience in teletherapy or a strong background in outpatient settings will find this position particularly rewarding. The ability to navigate virtual interactions while maintaining a personal touch with clients will be advantageous.

Compensation and Benefits

Gotham Enterprises Ltd offers a comprehensive compensation package that includes:

  • A competitive salary ranging from USD 90,000 to 104,000 annually, dependent on your working hours and caseload.
  • A sign-on bonus to help you kickstart your journey with us.
  • Weekly direct deposit to ensure timely payment.
  • For full-time counselors, we provide a monthly healthcare stipend to support your well-being.
Career Growth Opportunities

We value the growth of our employees and provide ample opportunities for professional development. As a part of our team, you will have access to ongoing training sessions and workshops aimed at enhancing your skills. This role also lays a strong foundation for further advancement within our organization, allowing you to take on leadership positions as you grow.

Why Join Our Team

By joining Gotham Enterprises Ltd, you'll be part of a supportive network that prioritizes your career satisfaction. We believe in minimizing administrative burdens, allowing you to devote your time entirely to your clients. Our unique non-compete agreement means you can supplement your income by maintaining any current positions. Additionally, we pride ourselves on matching you with clients that fit your specialties, helping you to build a fulfilling practice quickly.

Application Information

If you are ready to make a meaningful impact in the lives of adults seeking mental health support, we invite you to apply today. Submit your resume to take the next step in your career as a Remote Therapist with Gotham Enterprises Ltd. Our onboarding specialists are available to assist you in getting paneled and ready to see clients in as little as 1-3 days. Your future with us starts now!