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Remote Application Support Jobs in Erie, PA (NOW HIRING)

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Remote Application Support information

See Erie, PA salary details

$30K

$156.2K

$199.6K

How much do remote application support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote application support in Erie, PA is $156,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,700.00 and $198,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What cities near Erie, PA are hiring for Remote Application Support jobs?

Cities near Erie, PA with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Erie, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $156,166 per year, or $75.1 per hour.

Remote Mental Health Counselor (LMFT, LPC, LCSW) - Full-Time

Harmonious Companions Counseling, Inc.

Erie, PA โ€ข Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

As a dedicated and compassionate Mental Health Counselor, you will play a pivotal role in providing meaningful therapy to individuals dealing with a variety of mental health challenges. This full-time remote position at Harmonious Companions Counseling, Inc. offers you the flexibility to create your own schedule while making a tangible difference in the lives of your clients. You will join a team that values creativity, authenticity, and mutual respect, all while striving to improve access to quality mental health care.

About the Organization

Harmonious Companions Counseling, Inc. is committed to filling the gaps in mental health care within the community. Our mission is to offer accessible and effective therapy to diverse populations, including individuals, families, and groups requiring professional support. Our collaborative environment encourages teamwork and emphasizes autonomy and compassion, fostering personal and professional growth.

Work Environment

This role is primarily remote, allowing you to provide services from the comfort of your own home while maintaining an effective work-life balance. You will have opportunities to connect with clients via teletherapy, which includes video sessions, phone counseling, and digital support. Our team is relatively small, fostering a close-knit community where you will receive support from colleagues and leadership who truly understand the realities of mental healthcare.

Key Responsibilities
  • Deliver high-quality therapy services in line with best practices, ensuring comprehensive treatment plans tailored to each client's unique needs.
  • Administer thorough assessments to establish mental health diagnoses, create individualized treatment plans, and review them regularly to adjust care as necessary.
  • Engage in individual therapy sessions while having the potential to conduct family, marriage, or group counseling based on your expertise and interests.
  • Maintain accurate, timely documentation of diagnoses, treatment processes, and session notes, adhering to company policies and industry standards.
  • Collaborate inclusively with team members to enhance client care and contribute to the success of our community health clinic.
Patient Population / Client Focus

You will work with a diverse clientele encompassing individuals facing a range of mental health issues, including anxiety, depression, trauma, and substance abuse. Your role will often involve therapeutic relationships with adolescents and their families, allowing you to make a significant impact on their emotional well-being and overall quality of life. The collaborative nature of our team environment emphasizes community outreach and efforts to foster healing across generations.

Qualifications
  • A Master's or Doctoral degree in a relevant field, with licensure as a Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW).
  • Strong foundational knowledge of evidence-based practices and contemporary counseling techniques that contribute to effective and empathetic patient care.
  • Excellent communication and interpersonal skills, which are essential for building rapport with clients and collaborating with team members.
Preferred Experience
  • A minimum of 2 years of experience providing mental health services, particularly with co-occurring disorders, individual and group therapy, as well as substance abuse treatment.
  • Experience working with children, families, and couples, showcasing your capacity to cater to various dynamics and therapeutic needs.
  • Familiarity with digital tools for remote counseling sessions and electronic health record systems to facilitate smooth documentation and communication.
Compensation and Benefits

Our salary range for this position is competitive, offering between USD 90,000 and 100,000 annually, commensurate with experience. We provide a robust benefits package that includes flexible scheduling, high-quality training and development opportunities, and a supportive work culture geared towards employee well-being and growth.

Career Growth Opportunities

At Harmonious Companions Counseling, Inc., we prioritize professional development and create clear pathways for advancement within the organization. As you enhance your skills and gain more experience, you will have access to leadership roles and specialties that align with your career aspirations. Our commitment to mentorship and continual learning sets the foundation for a thriving career in mental health.

Why Join Our Team

If you are a spirited, compassionate therapist seeking a rewarding opportunity in mental healthcare, we welcome your application. Your commitment to providing positive, results-driven support will allow you to make a real difference in the lives of those you serve. Our team celebrates creativity, humor, and acceptance, ensuring that while we care for others, we also nurture our own emotional resilience against burnout.

Application Information

If you are interested in joining Harmonious Companions Counseling, Inc. and making a meaningful impact in mental health, please submit your resume and a cover letter detailing your experience and passion for this field. We look forward to connecting with you!