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Remote Application Support Jobs in Alcoa, TN (NOW HIRING)

Software Engineer (Remote)

Oak Ridge, TN ยท Remote

$95K - $115K/yr

Writing well-structured, testable, and maintainable application code that fulfills documented user ... Defect Resolution & Support Execution: Investigating, triaging, and patching software bugs and ...

Showing results 21-40

Remote Application Support information

See Alcoa, TN salary details

$27K

$140.5K

$179.5K

How much do remote application support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote application support in Alcoa, TN is $140,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $178,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What cities near Alcoa, TN are hiring for Remote Application Support jobs?

Cities near Alcoa, TN with the most Remote Application Support job openings:

Licensed Mental Health Counselor - Remote Telehealth Position

Back to Life Psychotherapy Services

Knoxville, TN โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Position Overview

Back to Life Psychotherapy Services is actively seeking an experienced Licensed Mental Health Counselor to join our dedicated team in a full-time, remote Telehealth setting. This role is essential for providing high-quality mental health support to clients dealing with a variety of mental health challenges. As a counselor, you will contribute to improving patient outcomes through tailored therapeutic interventions.

About the Organization

Back to Life Psychotherapy Services is committed to empowering individuals on their journey toward mental wellness. We pride ourselves on using evidence-based practices and maintaining a client-centered approach that respects each individualโ€™s unique needs and cultural background. Our team is composed of passionate professionals who work collaboratively to elevate mental health support in the Knoxville, Tennessee area and beyond.

Work Environment

This position offers the flexibility of a fully remote work environment, utilizing Telehealth technology to conduct therapy sessions. Our modern telehealth platform is user-friendly and supports a range of therapeutic modalities, allowing counselors to connect meaningfully with clients no matter their location. This setup not only enhances work-life balance but also promotes accessibility for clients seeking mental health services.

Key Responsibilities
  • Conduct thorough assessments of clientsโ€™ mental health status through virtual sessions.
  • Create and implement individualized treatment plans tailored to address specific needs and goals.
  • Provide consistent therapy sessions, offering support and guidance for clients facing challenges such as depression, anxiety, substance abuse, and eating disorders.
  • Collaborate with other healthcare professionals to refer clients for additional treatments, such as medication management by psychiatrists, when necessary.
  • Maintain accurate and timely documentation of patient interactions and treatment plans in our electronic health record (EHR) system, ensuring compliance with best practices and regulatory requirements.
Patient Population / Client Focus

Our client population is diverse, ranging from individuals battling acute mental health crises to those managing chronic mental health conditions. You will engage with clients from various backgrounds, including those struggling with substance use disorders, mood disorders, and significant life transitions. This role provides the opportunity to make a profound impact on the lives of individuals, helping them to navigate their challenges in a compassionate and supportive manner.

Qualifications
  • A master's or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LMFT, LPC/MHSP, LPC, or LCSW in the state of Tennessee.
  • At least four years of clinical experience working in a mental health setting.
  • Proven knowledge of various mental health disorders and evidence-based treatment methodologies.
  • Exceptionally strong crisis intervention skills and the ability to provide calm reassurance during client sessions.
  • Excellent communication skills with the capacity to build rapport with clients from diverse backgrounds.
Preferred Experience
  • Experience providing both individual and group therapy sessions with an inclusive approach.
  • Familiarity with digital tools for remote counseling, particularly in a Telehealth context.
  • A background in working collaboratively within a multidisciplinary healthcare team.
Compensation and Benefits

The salary range for this position is competitive, between USD 70,000 and 100,000 annually, commensurate with experience and qualifications. Our comprehensive benefits package includes:

  • Healthcare benefits covering medical, dental, and vision care.
  • A retirement savings plan featuring employer-matching contributions.
  • Generous paid time off (PTO) along with observed holidays to support work-life balance.
  • Opportunities for continuing education and professional development, ensuring that you stay at the forefront of the field.
Career Growth Opportunities

At Back to Life Psychotherapy Services, we encourage our counselors to aspire for leadership roles within our practice as they gain experience and exhibit professional growth. Opportunities for advancement are available for those who demonstrate innovation and dedication to our mission, allowing you to make a lasting impact on our organizational culture.

Why Join Our Team

Joining Back to Life means becoming part of a collaborative, supportive team that values diversity and cultural competence. We place a strong emphasis on inclusivity and professionalism, ensuring a positive work environment where every team member feels valued and empowered. As a licensed mental health counselor, you will play an integral role in shaping our clients' paths to recovery, all while benefiting from a flexible remote work arrangement.

Application Information

If you are passionate about mental health counseling and wish to be part of a team dedicated to making a difference, we invite you to apply for this exciting opportunity. Please submit your resume along with a cover letter that outlines your relevant experience and approach to culturally competent care. We look forward to reviewing your application and exploring the possibility of you joining our team at Back to Life Psychotherapy Services.