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Remote Application Support Jobs in Pulaski, TN (NOW HIRING)

Liveops

Remote Customer Service Agent

Columbia, TN · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Talkiatry

Psychiatrist (Remote)

Huntsville, AL · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Pulaski, TN

Remote Application Support information

See Pulaski, TN salary details

$30.5K

$158.7K

$202.9K

How much do remote application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote application support in Pulaski, TN is $158,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,400.00 and $201,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What cities near Pulaski, TN are hiring for Remote Application Support jobs? Cities near Pulaski, TN with the most Remote Application Support job openings:
Remote Application Support jobs near you

Intermediate IT Business Analyst (Automation) - PAE Fires IT Support

Technology, Automation, and Management, Inc.

Huntsville, AL • Remote

Other

Posted 22 days ago

Job description

Pending Contract Award Position Responsibility Summary: Primary Function - Automation Advocacy (PWS 1.16.7.4, 1.16.2, 1.16.3, 1.16.4.1, 1.16.6, 1.16.7, 1.16.8, 1.16.10): Serves as the program's enterprise-wide automation advocate, proactively assessing all PWS performance requirement areas to identify opportunities where Intelligent Automation (IA), Hyper-automation, and Robotic Process Automation (RPA) can streamline workflows and reduce manual intervention. Works directly with functional leads to ensure automation initiatives are architecturally governed and aligned with the enterprise baseline. Cross-Functional Software Environments (PWS 1.16.7.1, 1.16.7.2 ):** Cross-trained in Software Development environment management and application sustainment

Assists the Development team with maintaining local and remote environments (development, staging, production) and participates in application analysis. Provides direct backup capacity for application support during concurrent sprint cycles, ensuring no gap in Digital Enterprise availability. .

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