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Remote Application Support Jobs in Alcoa, TN (NOW HIRING)

Field Application Engineer '27

Knoxville, TN ยท On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Remote Customer Service Agent

Maryville, TN ยท Remote

$13.50 - $18/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Sales Agent

Knoxville, TN ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

Remote Sales Agent

Knoxville, TN ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

Remote Sales Agent

Maryville, TN ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

Remote Sales Agent

Knoxville, TN ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

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Remote Application Support information

See Alcoa, TN salary details

$27K

$140.5K

$179.5K

How much do remote application support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote application support in Alcoa, TN is $140,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $178,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What cities near Alcoa, TN are hiring for Remote Application Support jobs?

Cities near Alcoa, TN with the most Remote Application Support job openings:

Remote Licensed Clinical Social Worker (LCSW) - Hospice Focus

Company Confidential

Powell, TN โ€ข Remote

$80K - $110K/yr

Full-time

Medical, Dental, Vision

Posted yesterday

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and experienced Licensed Clinical Social Worker (LCSW) to join our compassionate team as a full-time remote therapist. In this pivotal role, you will leverage your clinical expertise to enhance the mental well-being of hospice patients and their families, making a profound impact on their quality of life during crucial times.

About the Organization

At Gotham Enterprises Ltd, we pride ourselves on delivering exceptional care to individuals facing life-limiting illnesses. Our specialized hospice center focuses on providing holistic support not just to patients, but also to their families, ensuring they receive the comprehensive care they deserve. Our therapist network is designed to foster a collaborative and compassionate environment that prioritizes both quality treatment and emotional connection.

Work Environment

This position offers the freedom of working remotely from your home in Powell, Tennessee, allowing you to maintain a healthy work-life balance while serving patients in a comfortable setting. Our digital infrastructure supports telehealth services, ensuring you can provide seamless care through secure platforms and virtual interactions, eliminating the hassle of commuting.

Key Responsibilities
  • Conduct thorough clinical assessments of patients in hospice care, developing personalized treatment plans tailored to their unique needs and circumstances using telehealth technologies.
  • Utilize evidence-based therapeutic interventions, including cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), specifically adapted for a remote environment to foster emotional resilience in patients.
  • Maintain diligent and accurate clinical documentation within secure electronic health record (EHR) systems, ensuring adherence to HIPAA regulations and organizational standards.
  • Collaborate with a multidisciplinary team of mental health professionals, including psychiatrists and psychologists, to provide comprehensive support via virtual meetings, enhancing patient care outcomes.
  • Engage in regular peer review and case consultation meetings using video conferencing tools, providing a platform for shared learning and quality improvement.
  • Educate patients and their families on the importance of mental health during end-of-life care, offering resources and tools to navigate emotional challenges through digital communication.
  • Continuously expand your knowledge base by attending virtual professional development sessions, webinars, and accessing online resources that contribute to your clinical practice.
Patient Population / Client Focus

This role focuses specifically on working with hospice patients, who may be grappling with end-of-life issues, anxiety, depression, and grief. You will provide therapeutic support that acknowledges the complex emotional landscapes faced by these individuals and their families, ensuring they feel heard and valued during this critical phase of life.

Qualifications
  • A Master's degree in Social Work from an accredited institution is essential.
  • Must possess a valid Licensed Clinical Social Worker (LCSW) credential in the state of Tennessee.
  • A minimum of two years of clinical experience in the field, specifically focused on delivering psychotherapeutic services.
  • Strong understanding of solution-focused therapies and the ability to adapt these techniques for remote application.
  • Demonstrated ability to build rapport with clients through virtual platforms, showcasing exceptional communication and interpersonal skills.
  • Proficient in problem-solving and critical thinking, with the agility to navigate the unique challenges of remote therapy.
  • Ability to work autonomously as well as effectively within a virtual team environment.
Preferred Experience

While not mandatory, experience within hospice care or palliative settings will be viewed favorably, as will familiarity with various telehealth technologies and methodologies.

Compensation and Benefits
  • We offer a competitive annual salary ranging from $80,000 to $110,000, commensurate with experience and qualifications.
  • Comprehensive medical, dental, and vision insurance plans to help you maintain your health from the comfort of your home.
  • Life and short-term disability insurance for financial security, as well as malpractice insurance to protect your practice.
  • Access to an employee assistance program providing additional mental health support for you and your family.
  • Unlimited referrals to ensure a stable patient flow, allowing you to focus on what you do bestโ€”providing exceptional care.
  • Minimized administrative duties through a streamlined process, maximizing your time spent on direct patient care.
Career Growth Opportunities

As part of our commitment to your professional development, we support continuous learning and career advancement opportunities. You will have access to various training programs, conferences, and mentoring to help you achieve your professional goals.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a supportive community passionate about making a difference in the lives of those we serve. You will work with dedicated professionals who share your commitment to enhancing mental health care. If you are ready to embark on a fulfilling and impactful career as a Remote Licensed Clinical Social Worker, we encourage you to apply today!

Application Information

If you are interested in this rewarding opportunity, please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for this role. Take the next step in your career with Gotham Enterprises Ltdโ€”your future in mental health awaits!