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Remote Application Support Jobs in Rhode Island (NOW HIRING)

Senior Data Engineer

Carolina, RI

$106K - $144K/yr

Overview This position is responsible for architecting, implementing, and optimizing complex data solutions. This role leads the development of sophisticated data pipelines, warehouses, and analytics ...

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

Develop and maintain COBOL application to support a production environment. * Write clean, scalable ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

Develop and maintain COBOL application to support a production environment. * Write clean, scalable ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

Showing results 21-40

Remote Application Support information

See Rhode Island salary details

$30.4K

$157.9K

$201.7K

How much do remote application support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote application support in Rhode Island is $157,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are popular job titles related to Remote Application Support jobs in Rhode Island?

For Remote Application Support jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Rhode Island look for?

The top searched job categories for Remote Application Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Application Support jobs?

Cities in Rhode Island with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $157,854 per year, or $75.9 per hour.

$106K - $144K/yr

Full-time

Re-posted just now


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview
This position is responsible for architecting, implementing, and optimizing complex data solutions. This role leads the development of sophisticated data pipelines, warehouses, and analytics platforms while mentoring junior team members and collaborating with stakeholders to drive data-driven decision-making
Responsibilities & Qualifications
Duties & Responsibilities:
Data Architecture and Strategy - Design and implement scalable, efficient data architectures. Lead the development of data strategy aligned with business objectives. Evaluate and integrate new technologies to enhance data capabilities
Advanced Data Pipeline Development - Architect and implement complex data pipelines for real-time and batch processing. Optimize data flows for high-volume, high-velocity data environments. Develop advanced ETL processes for diverse data sources.
Data Governance and Quality Management - Establish and enforce data governance policies and best practices. Implement data quality frameworks and monitoring systems. Ensure compliance with data regulations and standards
Performance Optimization and Troubleshooting - Analyze and optimize system performance for large-scale data operations. Troubleshoot complex data issues and implement robust solutions
Mentorship and Knowledge Sharing - Mentor junior data engineers and provide technical guidance. Contribute to the development of best practices and standards. Collaborate with cross-functional teams to drive data literacy
Position Specific Skills:
Advanced data modeling and architecture
ETL processes and tools (e.g., DBTran, IICS, DataStage, SSIS, Apache Spark, Airflow)
Big data technologies (e.g., Snowflake, Hadoop, Spark) (Expert, Required)
Cloud data platforms (e.g., AWS, Azure, GCP)
Data streaming and real-time processing
Machine learning integration
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Data engineering, big data technologies, cloud platforms
Preferred Education:Other
Preferred Area of Study:Computer Science, Information Systems, Data Science, or related field
Preferred Area of Experience:Machine learning operations, data science collaboration
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

#LI-JM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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