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Remote Application Support Jobs in Rhode Island (NOW HIRING)

Senior React Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... application support. You will move at a rapid rate of execution to deliver requests and take ...

In order for your application to be correctly processed please sign-in before you apply Internal ... The Change Manager supports and leads moderate to high complex change initiatives across ...

New

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

... supporting. * Drive efficiencies across all areas within Accounting Operations to captivate a ... A broad and comprehensive understanding of US GAAP and its practical application. * Extensive ...

Showing results 21-40

Remote Application Support information

See Rhode Island salary details

$30.4K

$157.9K

$201.7K

How much do remote application support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote application support in Rhode Island is $157,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are popular job titles related to Remote Application Support jobs in Rhode Island?

For Remote Application Support jobs in Rhode Island, the most frequently searched job titles are:

What cities in Rhode Island are hiring for Remote Application Support jobs?

Cities in Rhode Island with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $157,854 per year, or $75.9 per hour.

Senior React Engineer

Carolina, RI • Remote

$123K - $162K/yr

Full-time

Re-posted 22 days ago


First Citizens Bank rating

7.3

Company rating: 7.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz


Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina or Texas.

We are looking for a Senior React Engineer to help design and build pages of our Online Banking application. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and decide upon the optimal technology solution to achieve the desired business needs. You should be able to navigate differing levels of gray/unknowns, have excellent communication skills with other IT management levels, individual contributors, and business stakeholders, and be ready to provide day to day application support. You will move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. You must take both the short-term tactical and long-term strategic view when deciding on the best technical approach. You must be able to develop code and effectively oversee distributed development team members.


Responsibilities & Qualifications

Once Here you Will:

  • Join a pod of developers and automation engineers supported by a product manager and scrum master, and collaborate with other Online Banking pods.
  • Collaborate with Product and business owners to understand the business domain & products sufficiently to suggest best design / implementation to meet user needs with respect to functionality, performance, scalability, and reliability.
  • Spend most of your time on the design of systems, while maintaining a substantial percentage of time dedicated to hands-on implementation activities.
  • Gain a solid hands-on knowledge of our client-facing web application, our microservices, our data architecture and databases, and our internal supporting systems and how they integrate with each other.
  • Become a subject matter expert in one or more technical environments and deliver frameworks or standards to help other engineers follow best practices.
  • Estimate (t-shirt) large features and releases as needed.
  • Break down large feature sets in a way that other team members can understand, lead them to a successful implementation/release, and train them to do this themselves.
  • Drive technical designs to consensus and approval by Architecture Review Team.
  • Design and develop enterprise solutions for specific business need that provide frameworks, interfaces and services that can be extended and reused for future requirements.

Additional Duties:

  • Perform impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions.
  • Look for additional solution options or trade-offs, and identify cost/benefit implications of proposed solutions. (e.g. people, processes, technology, strategy, finance)
  • Conduct group training sessions or lunch and learns.
  • Come up with ideas for refreshing old processes and work with product manager or team lead to get these approved and document all updates to processes.
  • Identify opportunities for refactoring and other tech debt remediation efforts throughout the code base that can be included in normal delivery activities.
  • Leverage your extensive experience in previous projects to guard code quality and take opportunities to mentor junior engineers.
  • Lend a hand in architecture and design discussions for other engineers, considering knowledge of the existing code base.
  • Help mentor other team members in large scale feature planning.
  • Express what you know comfortably and confidently, especially during code reviews.
  • Drive to learn new things and go above and beyond the call of duty.
  • Always work to improve yourself and constructively support the team around you.
  • Accept feedback with eagerness to learn more. We value continued learning and development, so you will learn a lot.

The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. 


Qualifications:

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

  • 8+ years of Front End/UI focused Software Engineer experience
  • Solid experience with React 16+, Redux, Mobx Store Management, Node.js, Typescript, ES6, CSS3, CSS Preprocessors, Grid Layout Knowledge, Jest Test  
  • Very well versed and practical experience with Agile/Iterative delivery methodologies  
  • Deep love of building elegant, maintainable, well-documented, secure code – Abstracting and refactoring should be a passion, not a chore
  • Ability to influence the architecture and design
  • Ability to analyze and trouble shoot production issues Experience with TDD and CICD delivery
  • Experience with distributed systems and with Micro-services architecture
  • Hands-on experience with RESTful web services, web applications, transactional databases
  • Experience with enterprise integration services/solutions Experience and exposure to API gateways  
  • Experience with Jira, Confluence, Gitlab, Docker and Jenkins  
  • Bonus points for experience with regulated financial organizations 

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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