2

Remote Application Support Jobs in New York (NOW HIRING)

... high-quality application support as a key team member transitions out of the organization. Start Date: ASAP Duration: Through November 30, 2026 Location: Remote with 1 onsite visit per month ...

Support will be provided to Leica's Life Science Research customers and Confocal Sales Specialists ... Reporting to the Regional Sales Manager, Northeast, this remote role is part of the Life Science ...

Act as an escalation point for application support, troubleshooting complex production issues and ... This is a remote role. Candidates must be able to work first week onsite in either Charlotte, NC ...

Field Application Engineer '27

Elmwood Park, NJ ยท On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Showing results 21-40

Remote Application Support information

See New York salary details

$33.9K

$176.3K

$225.4K

How much do remote application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote application support in New York is $176,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,900.00 and $224,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in New York? The most popular types of Application Support jobs in New York are:
What are popular job titles related to Remote Application Support jobs in New York? For Remote Application Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in New York look for? The top searched job categories for Remote Application Support jobs in New York are:
What cities in New York are hiring for Remote Application Support jobs? Cities in New York with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in New York as of August 2026, with employment types broken down into 74% Full Time, 11% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $176,346 per year, or $84.8 per hour.

Epic Ambulatory Lead Analyst

Tech Firefly

Tarrytown, NY โ€ข Remote

$90 - $95/hr

Full-time

Re-posted 21 days ago


Job description

Our client is seeking an experienced Epic Ambulatory Lead Analyst to support and optimize outpatient clinical workflows. This role combines hands-on Epic Ambulatory build and support responsibilities with team leadership and mentorship. The consultant will serve as a subject matter expert, provide guidance to other analysts, and help maintain high-quality application support as a key team member transitions out of the organization.

Start Date: ASAP

Duration: Through November 30, 2026
Location: Remote with 1 onsite visit per month (Tarrytown, NY)

Rate: $90-95/hour on W2

Key Responsibilities

  • Support, maintain, and optimize Epic Ambulatory workflows and functionality.
  • Lead and mentor analysts, including coaching members of the ENT & Allergy support team.
  • Provide oversight and guidance on analyst work, issue resolution, and best practices.
  • Configure and support provider documentation, orders, and results workflows.
  • Collaborate with clinical and operational stakeholders to improve outpatient processes.

Requirements

  • 5+ years of Epic Ambulatory experience (7+ preferred).
  • Epic Ambulatory certification required.
  • Epic Orders Transmittal certification required.
  • Epic Results Routing certification required.
  • Epic SmartForms certification required.
  • Strong leadership, mentorship, and team collaboration skills.
  • Experience supporting outpatient physician practices and professional billing workflows.

Preferred Qualifications

  • Epic Regulatory Reporting certification.
  • Epic Haiku/Canto certification.