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Remote Application Support Manager Jobs in Decatur, IL

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Exceptional organizational skills with the ability to multi-task and manage multiple processes ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Application Support Manager information

See Decatur, IL salary details

$59.2K

$103.8K

$160.5K

How much do remote application support manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote application support manager in Decatur, IL is $103,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $123,200.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Decatur, IL?

For Remote Application Support Manager jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Decatur, IL look for?

The top searched job categories for Remote Application Support Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Remote Application Support Manager jobs?

Cities near Decatur, IL with the most Remote Application Support Manager job openings:

Account Manager Texturants Food - Remote

Archer Daniels Midland

Decatur, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


ADM rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

76th of 366 rated logistics


Job description


Account Manager Texturants Food - Remote
Nature and Scope
ADM Texturants offers a variety of ingredient solutions to the food, industrial and pharmaceutical markets. These ingredients include lecithin and polyols. The function of the Account Manager is to own, develop and grow existing and new Texturants customers within the food segment in North America (US and Canada) as well as cross-sell/promote ADM's full pantry of products including flavors, colors, proteins, wholesome, and health and wellness ingredients. This role provides exposure to ADM's customer account selling process, product discovery, market intelligence, product applications, and marketing activities; focused within the food segment with emphasis on bakery applications.
While this position will be open to remote work, if residency is near one of ADM's locations including Decatur, IL, Chicago, IL, Erlanger, KY, Cranbury, NJ, etc; expectations would include a flexible in-office schedule. This role will utilize the Decatur IL business team and location for support, reporting to the Director of Sales, Texturants NA.
Job Responsibilities:
  • Managing and developing relationships across key customer influencers and decision makers.
  • Find, vet, and evaluate new business opportunities to develop lecithin and polyol market share with existing customer demand but also actively participate in new developments involving texturant inclusions and cross-selling the nutrition portfolio of ingredients.
  • Gathering and using relevant market information to the input and design of the business strategy at customer, market, pricing, and product level.
  • Interfacing with a portfolio of customers; negotiate sales contracts.
  • Managing sales contract execution from commercial agreement to delivery on time.
  • Develops and executes account plans for new and existing customers.
  • Must be able to define and deliver the annual sales plan for assigned market established by the business managers.
  • Managing sales volumes, pricing, credit issues, and contract status via interaction with the business support teams.
  • Employing customer related systems ranging from planning tools to CRM systems including SalesForce.com.
  • Coordinating special customer requirements through organization.
  • Prepares action plans for effective search of sales leads and prospects including hunting for new business.
  • Initiates and coordinates development of action plans to penetrate new markets according to the strategic roadmap.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Maintains accurate records of all pricings, sales, activity reports and contract balances.
  • Compile monthly and quarterly reports to share with business leaders to ensure individual set goals are being met.
  • Ability to travel 30-50% of the time.
Education/ Experience:
  • Minimum - Bachelor's Degree. Science-related field preferred.
  • A minimum of 3-5 years of experience in the food ingredient or supplement industry.
  • Proven experience building new and existing relationships with key customers for food ingredients, including those in key strategic decision-making positions at headquarter level.
  • Superior strategic and tactical business planning skills.
Skills required:
  • Exceptional verbal/written communication and presentation skills.
  • The ability to influence stakeholders to achieve business objectives.
  • Highly self-motivated, energetic, enthusiastic, and presents strong work ethic.
  • Relationship builder with strong negotiation skills.
  • Strong time management and organizational skills.
  • Dedication to learning and cultivating new skill sets.
  • Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
  • Robust contact relationship management systems skills preferred.
  • Effective and efficient multi-tasking capabilities.
  • Extremely comfortable with high level computer use in multiple programs, simultaneously.
  • Strong problem recognition and resolution skills.
  • Aptitude for working both as, team member, a team leader, and autonomously.
  • Sales meeting management (scheduling, agendas, actionable item identification, follow up).
  • Project and timeline management skills for development and sale of new products.
  • Professional presentation development and delivery through concise written and visual representations.

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:111851BR
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
  • Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
  • Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:

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