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Remote Application Support Manager Jobs in Georgia

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Staff II - Application Security Engineer

Atlanta, GA · On-site +1

$56.50 - $75.50/hr

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Remote Application Support Manager information

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Georgia?

For Remote Application Support Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Georgia look for?

The top searched job categories for Remote Application Support Manager jobs in Georgia are:

What cities in Georgia are hiring for Remote Application Support Manager jobs?

Cities in Georgia with the most Remote Application Support Manager job openings:

Infographic showing various Remote Application Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Lead Application/System Sales Engineer - REMOTE

Honeywell

Atlanta, GA • Remote

$169K - $253K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 543 rated manufacturers


Job description

As a Lead Application/System Sales Engineer here at Honeywell, you will play a pivotal role in driving sales by providing expert technical support and solutions to customers within the building management systems domain. You will leverage your deep understanding of system applications and customer needs to influence sales strategies and deliver tailored solutions that enhance customer satisfaction and business growth. You will work on a remote work schedule. 

We are considering remote candidates located across the U.S in the Eastern, Central, Mountain, and Pacific time zones. 

In this role, you will impact Honeywell's ability to meet customer requirements and expand market share by delivering innovative system solutions and collaborating closely with sales and technical teams to ensure successful project execution and customer engagement.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • Proven experience in application engineering within the building management systems industry
  • Strong knowledge of Honeywell Building Management Systems (BMS) technologies and their applications in commercial buildings, with experience in communication protocols such as Lon, BACnet, Modbus, and Fox
  • Experience with HVAC fundamentals, control theory and application development.
  • Experience reading shop drawings and specifications.
  • Strong background in PC Networking to include (TCP/IP, UDP, ARP, RSTP, DHCP, DNS, 802.1x, and Ethernet)
  • Experience managing cloud-hosted SaaS applications
  • Expertise in developing and presenting technical solutions that align with customer needs and sales objectives
  • Experience collaborating with cross-functional teams including sales, engineering, and product management
  • Ability to travel domestic and international up to 25%

WE VALUE

  • Bachelor's degree in Engineering, Computer Science, or a related technical field
  • 5+ years of experience in engineering or application engineering within the building automation or controls industry
  • Tridium Niagara TCP Certification and/or Alerton Certified Engineer
  • Microsoft Azure Administrator certification or equivalent AWS/GCP
  • Strong problem-solving skills and ability to translate complex technical concepts into customer-friendly solutions
  • Ability to work collaboratively in a team environment and manage multiple priorities
  • Knowledge of market trends and competitive landscape in building management systems

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is <$169,000 - $253,000>. For Washington and most major metropolitan areas in New York & California, the annual base salary range is <$169,000 - $253,000>. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.Learn more

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. To learn more, please visithttps://buildings.honeywell.com/

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.Start Date: July 23, 2026.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Learn more

KEY RESPONSIBILITIES

  • Technical assessment of end-customer systems, networks and planned outcomes for creation of optimal bill of materials for Honeywell's Connected Solutions offerings
  • Customer onboarding throughout the process of connecting to the site, creating user accounts and activating services in Honeywell's Forge platform
  • Respond to technical inquiries to facilitate successful sales outcomes
  • Support Sellers in their demonstrations with deep technical domain expertise. Conduct product demonstrations, presentations, and training sessions to educate customers on system capabilities and benefits.
  • Provide post-sales technical support for Honeywell's Connected Solutions offerings.
  • Collaborate internally with R&D and Offering Management to drive improvements to Connected Solutions offerings

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906