2

Remote Application Support Engineer Jobs in Scranton, PA

IT Solution Architect

Scranton, PA ยท On-site +1

$160K - $170K/yr

Remote Work Travel: Up to 10% company paid for travel to any of our domestic sites Compensation ... application architecture, software development, integration, infrastructure, cloud engineering, or ...

New

Showing results 41-60

Remote Application Support Engineer information

See Scranton, PA salary details

$18

$48

$71

How much do remote application support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote application support engineer in Scranton, PA is $48.04, according to ZipRecruiter salary data. Most workers in this role earn between $38.32 and $56.15 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Scranton, PA look for?

The top searched job categories for Remote Application Support Engineer jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Application Support Engineer jobs?

Cities near Scranton, PA with the most Remote Application Support Engineer job openings:

Remote Licensed Clinical Social Worker for School Counseling

Company Confidential

Scranton, PA โ€ข Remote

Full-time

Posted 18 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Remote Licensed Clinical Social Worker (LCSW) to join our dynamic team. This full-time, remote position will focus on providing mental health counseling services to a diverse client base within a school setting. The successful candidate will leverage teletherapy to support students in developing essential coping strategies while enhancing their mental well-being.

About the Organization

Gotham Enterprises Ltd is a forward-thinking organization committed to improving mental health access through innovative teletherapy solutions. We are passionate about meeting the unique mental health needs of our clients, particularly within educational environments, where students face numerous challenges. Our team comprises experienced professionals who strive to create a supportive and inclusive atmosphere for both clients and providers.

Work Environment

This position offers a completely remote work environment, allowing you the flexibility to operate from the comfort of your own home. You will have the opportunity to set your own schedule, ensuring a balanced work-life dynamic while attending to client needs. Candidates will be expected to engage with clients primarily through video chat, which facilitates personalized interaction and allows for the delivery of effective therapy in a familiar setting.

Key Responsibilities
  • Provide ethical and compassionate mental health counseling via video chat to students and their families.
  • Facilitate sessions that help clients gain insights into their experiences, feelings, and relationships, using sensitive and effective communication techniques.
  • Utilize solution-focused therapy and evidence-based treatment modalities tailored to individual client challenges.
  • Develop and implement individualized treatment plans designed to meet the specific needs of your clients, ensuring measurable goals and outcomes.
  • Continuously monitor client progress, adjusting treatment strategies as necessary, and guiding clients in developing healthy coping mechanisms.
Patient Population / Client Focus

You will primarily work with school-aged children and adolescents who may face a variety of emotional and behavioral challenges. This demographic may include students dealing with anxiety, depression, learning disabilities, and life transitions. Your support will be essential in helping them navigate their challenges and foster resilience.

Qualifications
  • A Masterโ€™s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued mental health counseling license to practice independentlyโ€”specifically, a Licensed Clinical Social Worker (LCSW) license.
  • Exceptional interpersonal skills and a sympathetic, client-centered approach.
  • Strong computer literacy, with proficiency in telehealth platforms for effective virtual counseling.
  • A computer equipped with webcam and audio capabilities for seamless video interactions.
  • A reliable internet connection to maintain consistent communication with clients.
Preferred Experience
  • Prior experience in a school or educational setting is highly advantageous.
  • Familiarity with evidence-based therapeutic approaches and techniques aimed at youth.
  • Knowledge of special education policies and how they relate to mental health services.
  • Experience utilizing electronic health record (EHR) systems to streamline client management.
Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to 104,000.
  • Sign-on bonus available to qualified candidates.
  • Weekly direct deposit for your convenience.
  • Comprehensive benefits package available, ensuring your health and well-being are prioritized.
  • Minimal paperwork as we handle administrative duties to allow you to focus more on client care.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing professional development. As a Remote Licensed Clinical Social Worker, you will have access to ongoing training and development programs to enhance your skills and advance within the organization. Opportunities for mentorship and collaboration with experienced colleagues will further enrich your professional journey.

Why Join Our Team

By joining Gotham Enterprises Ltd, you will become part of a dedicated team that values mental health equality and accessibility. You will have the flexibility needed to balance your personal and professional life while making a tangible difference in the lives of students. With unlimited referrals tailored to your specialties and demographic preferences, you'll have the resources to build a fulfilling caseload quickly. Our robust counselor support ensures that you are never alone in your mission to provide critical mental health care.

Application Information

If you are ready to contribute your expertise and passion for mental health to a supportive team, we encourage you to apply. Our onboarding specialists can have you paneled and seeing clients in as little as 1-3 days. Submit your resume now to start making a meaningful difference in the lives of students while enjoying the flexibility of a fully remote position.