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Remote Application Support Engineer Jobs in Scranton, PA

This position is remote, and thus, applicants can be located anywhere within the country ... Manage the permit and interconnection application process for solar PV systems for both residential ...

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Remote Application Support Engineer information

See Scranton, PA salary details

$18

$48

$71

How much do remote application support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote application support engineer in Scranton, PA is $48.04, according to ZipRecruiter salary data. Most workers in this role earn between $38.32 and $56.15 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Scranton, PA look for?

The top searched job categories for Remote Application Support Engineer jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Application Support Engineer jobs?

Cities near Scranton, PA with the most Remote Application Support Engineer job openings:

Part-Time Youth Program Instructor

The Pennsylvania State University

Scranton, PA • On-site, Remote

Part-time

Re-posted 28 days ago


Key responsibilities

  • Develop curriculum and monitor the youth program activities.

  • Supervise camp counselors during the program.

  • Assist in teaching children ages 6-16 in STEM and arts-related activities.


Job description

APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Scranton's Center for Business Development and Community Outreachis seeking part time Youth Program Instructors.

These Youth Program Instructors are creative educators, who are enthusiastic and have a desire to teach children ages 6 - 16 to increase their interest and knowledge in the Science, Technology, Engineering, Arts, and Math. Instructors work with the Center's staff to develop curriculum and monitor the program.Instructors are also responsible for supervising camp counselors.

Camps run weekly July 8th through August 2nd, 2024, Training will take place prior to the first week of camp.

Qualifications

  • This position requires a Bachelor's degree or higher
  • Experienced educators only
  • Camp teaching experience preferred
  • Participation in Mandated Reporter Training for this camp season and successful completion of background checks is a requirement for the position

This job requires the following 3 publicly available clearances:

PA State Police Criminal Background Check

PA Child Abuse History Clearance Form

FBI Criminal Background Check.

Apply electronically (www.hr.psu.edu/careers). Applications will be reviewed until the position is filled.

The Pennsylvania State University is committed to and accountable for advancing
diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual
uniqueness, foster a culture of inclusion that supports both broad and specific diversity
initiatives, leverage the educational and institutional benefits of diversity in society and
nature, and engage all individuals to help them thrive. We value inclusion as a core
strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Affirmative Action

Penn State Policies

Copyright Information

Hotlines

Dunmore, PA

Pennsylvania State University logo

About Pennsylvania State University

Sourced by ZipRecruiter

Pennsylvania State University, often referred to as Penn State, is a major, public, research-intensive university located in University Park, PA, US. This esteemed institution serves as an important player within the education industry, offering a plethora of academic programs across various disciplines. The university was founded in 1855 with the mission to provide quality education, advanced research, and service to society. Penn State holds firmly to values of integrity, respect, and excellence, fostering a diverse and inclusive community. The university is renowned for its research productivity and its high-ranking programs in areas like engineering, business, and education. One notable achievement of the institution is its designation as a "R1: Doctoral Universities – Very high research activity," demonstrating its commitment to scholarship and discovery.

Industry

Education

Company size

11 - 50 Employees

Headquarters location

University Park, PA, US

Year founded

1855

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