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Remote Apple Technical Advisor Jobs in Virginia (NOW HIRING)

AvePoint

Technical Account Manager- Google

Richmond, VA · On-site +1

$75K - $100K/yr

Does the idea of being the trusted technical advisor excite you? We're looking for someone who can ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

AvePoint

Technical Account Manager- Microsoft

Richmond, VA · On-site +1

$75K - $100K/yr

Does the idea of being the trusted technical advisor excite you? We're looking for someone who can ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

A-TEK Inc.

Technical Engineer III

Alexandria, VA · On-site +1

$145K - $154K/yr

The Technical Engineer III serves as a senior technical advisor responsible for evaluating ... This is a remote position requiring all work be performed in the continental United States. US ...

SAIC

Tableau Project Manager SETA

Chantilly, VA · Remote

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a highly skilled Tableau Project Manager to function as a Systems Engineer and Technical Advisor (SETA) in support of a U.S.

Sparks Group

Technical Recruiter

Mclean, VA · On-site +1

Bachelor's degree preferred but not required. ----- This job is Hybrid Remote. We offer several ... Download the Sparks Group mobile app from Apple App Store or Google Play . ----- Sparks Group is an ...

SAIC

NRO Payload Engineer

Chantilly, VA · Remote

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Payload Subject Matter ... a technical advisor during Government source selections to evaluate development contractor ...

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All JobsApple Technical Advisor JobsRemote Apple Technical Advisor JobsRemote Apple Technical Advisor Jobs in Virginia

Remote Apple Technical Advisor information

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What is a Remote Apple Technical Advisor?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.

What are the most commonly searched types of Apple Technical Advisor jobs in Virginia?

The most popular types of Apple Technical Advisor jobs in Virginia are:

What are popular job titles related to Remote Apple Technical Advisor jobs in Virginia?

For Remote Apple Technical Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Apple Technical Advisor jobs in Virginia look for?

The top searched job categories for Remote Apple Technical Advisor jobs in Virginia are:

What cities in Virginia are hiring for Remote Apple Technical Advisor jobs?

Cities in Virginia with the most Remote Apple Technical Advisor job openings:

Remote Apple Technical Advisor jobs near you

Technical Advisor - Cloud, Application, Data & AI

Oran, Inc.

Herndon, VA • On-site, Remote

$119K - $119K/yr

Full-time

Posted 4 days ago

Job description

Position: Technical Advisor
Employment Type: Full-Time
Work Location: Remote
Industry: Federal Government / Federal IT Consulting
Position Overview
We are seeking a highly experienced Technical Advisor to serve as a senior technical resource supporting our internal teams and Federal Government customers.
The Technical Advisor will provide technical leadership, solutioning, architecture guidance, and strategic recommendations across Cloud, Application, Data, Artificial Intelligence (AI), Cybersecurity, and emerging technologies.
This position is ideal for a technology leader who has a broad understanding of modern IT and can translate complex Federal customer requirements into practical, scalable, secure, and technically compelling solutions.
The Technical Advisor will work closely with leadership, business development, capture, proposal, recruiting, and delivery teams to shape technical solutions and support Federal customer engagements.
Key Responsibilities
  • Serve as a senior technical advisor and subject matter expert for internal teams and Federal customer engagements.
  • Develop and evaluate technical solutions across:
    • Amazon Web Services (AWS)
    • Microsoft Azure
    • Google Cloud Platform (GCP)
    • Application Architecture and Modernization
    • Data Engineering, Data Platforms, Analytics, and Data Architecture
    • Artificial Intelligence, Generative AI, Machine Learning, and Large Language Models
    • Application Programming Interfaces (APIs) and Microservices
    • Cybersecurity and Zero Trust
    • DevSecOps and Cloud-Native Architecture
    • Containers and Kubernetes
    • Infrastructure as Code (IaC)
    • Emerging and next-generation technologies
  • Analyze Federal Requests for Proposals (RFPs), Requests for Information (RFIs), Statements of Work (SOWs), Performance Work Statements (PWSs), and Statements of Objectives (SOOs).
  • Translate customer requirements into comprehensive technical approaches and solution architectures.
  • Develop technical solution narratives, architecture concepts, technology stacks, implementation strategies, and technical diagrams.
  • Support capture and proposal development, including technical volumes, solution concepts, staffing approaches, and technical presentations.
  • Review technical solutions for feasibility, scalability, security, performance, maintainability, and cost effectiveness.
  • Advise leadership on emerging technologies and their applicability to Federal Government missions.
  • Evaluate new cloud, AI, data, cybersecurity, and application technologies and recommend appropriate adoption strategies.
  • Participate in technical discussions, customer meetings, architecture reviews, demonstrations, and presentations.
  • Provide technical guidance and mentorship to engineering, architecture, and delivery teams.
  • Collaborate with business development and capture teams to identify technical differentiators and win themes.
  • Help develop reusable technical capabilities, reference architectures, solution frameworks, and technical accelerators.
  • Stay current with rapidly evolving technologies and Federal Government technology priorities.

Federal Government Focus
The Technical Advisor will support solutions for Federal Government customers and should understand the unique technical, security, compliance, and acquisition considerations associated with Federal environments.
Experience with the following is highly desirable:
  • Federal IT modernization
  • Cloud migration and modernization
  • Federal cloud adoption
  • Zero Trust Architecture
  • National Institute of Standards and Technology (NIST) frameworks
  • Federal Risk and Authorization Management Program (FedRAMP)
  • Federal Information Security Modernization Act (FISMA)
  • Authority to Operate (ATO) processes
  • Cybersecurity and compliance requirements
  • Federal acquisition and proposal processes

Required Qualifications
  • 10+ years of experience in IT architecture, technology consulting, engineering, solution architecture, or technical leadership.
  • Demonstrated experience developing enterprise-level technical solutions and architectures.
  • Strong experience with one or more major cloud platforms, including AWS, Azure, or GCP.
  • Broad technical knowledge across Cloud, Application, Data, AI, and Cybersecurity.
  • Experience translating complex business and technical requirements into practical solution architectures.
  • Experience supporting technical solutioning, proposals, capture activities, or customer engagements.
  • Strong technical writing, presentation, and communication skills.
  • Ability to communicate complex technical concepts to both technical and executive audiences.
  • Ability to work across multiple technology domains and quickly evaluate new technologies.
  • Experience supporting U.S. Federal Government customers or Federal contractors.

Preferred Qualifications
  • Experience as a Solution Architect, Enterprise Architect, Principal Architect, Chief Architect, Cloud Architect, or Technical Advisor.
  • Experience with Artificial Intelligence and Generative AI technologies, including:
    • Large Language Models (LLMs)
    • Retrieval-Augmented Generation (RAG)
    • AI Agents
    • Machine Learning
    • AI platforms and services
    • AI governance and responsible AI
  • Experience with modern data platforms and technologies.
  • Experience with cloud-native application modernization.
  • Experience with DevSecOps, CI/CD, Kubernetes, containers, and Infrastructure as Code.
  • Experience developing Federal technical proposals and responses to RFPs/RFIs.
  • Relevant professional certifications such as:
    • AWS Certified Solutions Architect
    • Microsoft Certified: Azure Solutions Architect Expert
    • Google Cloud Professional Cloud Architect
    • Certified Information Systems Security Professional (CISSP)
    • Certified Cloud Security Professional (CCSP)
    • TOGAF
    • Other relevant cloud, architecture, cybersecurity, data, or AI certifications.

Ideal Candidate
The ideal candidate is a senior technology strategist and solution architect who can operate across multiple technical disciplines.
Rather than being limited to one technology, this individual should understand how Cloud, Applications, Data, AI, Security, and emerging technologies work together to solve complex customer problems.
The candidate should be able to take a Federal customer requirement and determine:
What should we build?
How should we build it?
Which technologies should we use?
How should the solution be secured and scaled?
Why is this the right solution for the customer?
Strong candidates will combine deep technical expertise, broad technology awareness, Federal Government experience, and excellent solutioning and communication skills.
Position Details
  • Full-Time
  • 100% Remote
  • Senior-level advisory and technical solutioning position
  • Supports internal teams and Federal Government customers
  • Opportunity to influence Cloud, Data, Application, AI, and emerging technology strategies
  • Competitive salary and benefits based on experience

Apply