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Remote Apple Technical Advisor Jobs in Virginia (NOW HIRING)

AvePoint

Technical Account Manager- Google

Richmond, VA · On-site +1

$75K - $100K/yr

Does the idea of being the trusted technical advisor excite you? We're looking for someone who can ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

AvePoint

Technical Account Manager- Microsoft

Richmond, VA · On-site +1

$75K - $100K/yr

Does the idea of being the trusted technical advisor excite you? We're looking for someone who can ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

A-TEK Inc.

Technical Engineer III

Alexandria, VA · On-site +1

$145K - $154K/yr

The Technical Engineer III serves as a senior technical advisor responsible for evaluating ... This is a remote position requiring all work be performed in the continental United States. US ...

SAIC

NRO Payload Engineer

Chantilly, VA · Remote

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Payload Subject Matter ... a technical advisor during Government source selections to evaluate development contractor ...

SAIC

Collection Orchestration

Chantilly, VA · Remote

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Collection Orchestration ... In this role, you will serve as a trusted technical advisor guiding the design, evaluation, and ...

SAIC

Enterprise Data Architect

Chantilly, VA · Remote

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an Enterprise Data Architect to provide Systems Engineer Technical Advisor (SETA) services for a critical position on SAIC ...

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All JobsApple Technical Advisor JobsRemote Apple Technical Advisor JobsRemote Apple Technical Advisor Jobs in Virginia

Remote Apple Technical Advisor information

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What is a Remote Apple Technical Advisor?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.
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Remote Apple Technical Advisor jobs near you

Senior Cybersecurity Technical Advisor

Revolutional, LLC

Ashburn, VA • Remote

$180/hr

Full-time

Posted 17 days ago

Job description

Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.

We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

Senior Cybersecurity Technical Advisor

Location: Washington, D.C. or Martinsburg, WV (Remote within vicinity)

Terms: Full-time

Clearance: Public Trust

Salary: $180-200k DOE

Travel: 0-10%

Position Description

We are seeking a Senior Technical Advisor in support of a large-scale Government Cybersecurity Operations Center (CSOC). Working within a small leadership team, you will bridge the gap between executive strategy and technical execution.

This role requires a self-managed leader, who can navigate shifting priorities, independently conduct complex investigations to verify analyst performance, and serve as a technical lead on high-visibility projects.

What You'll Do

  • Executive Advisory & Liaison: Provide technical consulting and objective insights to the CSOC Director and managers on emerging threats, vulnerabilities, and cyber risk. Represent the CSOC to external agencies and departmental leadership.
  • Operational Quality Assurance & Analysis: Collaborate directly with technical teams. Utilize security tools (EDR/XDR, SIEM) to audit ongoing incidents, perform hands-on investigations/threat hunting when required, and provide expertise in adversarial tactics, techniques, and procedures (TTPs).
  • Strategic Planning & Road mapping: Author, implement, and maintain the strategic and tactical plans based on the customers vision. Maintain roadmaps defining technical processes, personnel skill levels, and capabilities required for long-term CSOC maturation.
  • Special Projects Management: Serve as a self-directed manager to execute critical, short-timeline taskings and special projects, ranging from executive briefings to new program development.
  • Cybersecurity Operations Architecture: Author and maintain comprehensive cybersecurity operational diagrams that explicitly document data flows, integrations, and connections between all enterprise security tools. Detail exactly what visibility and defensive capabilities each tool provides to SOC analyst, ensuring team workflows match technical design.

Leadership Capabilities

  • Navigating Ambiguity: Ability to extract intent from loosely defined objectives, establish structured frameworks around them, and drive execution.
  • Objective Reporting: Comfortable delivering direct, politically neutral insights to senior executives regarding operational realities and performance.
  • Autonomy: A self-starter who identifies systemic gaps, develops actionable plans independently, and executes under tight deadlines.

What You Bring (Requirements)

Baseline Requirements

  • Bachelor's degree in computer science, Cybersecurity, Information Technology, or equivalent technical experience.
  • 10+ years of progressive technical cybersecurity experience in Cyber Operations, Incident Response, or Security Engineering.
  • Must have 5+ years of direct hands-on experience with SOC tools
  • Must possess at least one professional cybersecurity certification such as CISSP, CISM, CASP+, GCFA, GCIH, GCDA, GSOC, or GDSA

Nice to Have (Differentiators):

  • Comprehensive knowledge of modern SOC tools (XDR, SIEM/SOAR) and foundational engineering expertise in network and system architecture.
  • Proven track record of conducting cyber investigations, use case development, and threat analytics in large enterprise or government environments.
  • Experience supporting a Federal or Government CSOC environment is preferred.

___________________________________________________________________________________________________________

Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:

  • Recognized as a Top 20 "Best Place to Work in Virginia"
  • Recipient of Department of Labor's HireVets Gold Medallion
  • Great Place to Work Certification for five years running
  • A Virginia Chamber of Commerce Fantastic 50 company
  • A Northern Virginia Technology Council Tech 100 company
  • Inc. 5000 list of fastest growing companies for eleven years
  • Two-time SBA SBIR Tibbett's Award winner
  • Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

  • Traditional and HSA- eligible medical insurance plans
  • 100% employer-paid dental and vision insurance options
  • 100% employer-sponsored STD, LTD, and life insurance
  • 5% 401(k) company matching
  • Flexible-schedules and teleworking options
  • Paid holidays and PTO Accrual Plans
  • Paid Parental Leave
  • Professional development and career growth opportunities
  • Team and company-wide events, recognition, and appreciation-- and so much more!

Check out our Revolutional | LinkedIn to find out a little more about who we are and if we are the right next step for your career!

Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@revolutional.com.